Stitch

Backend Engineer

• Lead and drive client working sessions focused on data architecture and data mapping, bringing clarity and direction to complex discussions with senior stakeholders.
• Design and own end-to-end Databricks Lakehouse architecture for marketing data ingestion, transformation, storage, and consumption—leveraging Unity Catalog, Delta Lake, Delta Live Tables, and Databricks SQL Warehouse.
• Design integrations between Databricks and martech platforms (Braze, Segment, CDPs) to enable customer 360 views, churn prediction, media mix modeling, dynamic pricing, and lifetime value analysis.
• Design and implement robust data models—including medallion architecture, Star Schema, and Data Vault—optimized for marketing analytics workloads.
• Enable marketers to query data conversationally and generate actionable insights without SQL through Databricks Genie and AI-powered analytics.
• Support the design and implementation of AI agents using Agent Bricks and the Mosaic AI Agent Framework.
• Review and interpret technical capability maps and frameworks, connecting them to data architecture and design decisions.
• Architect data governance, security, and access control policies using Unity Catalog, including lineage tracking, audit logging, PII masking, and marketing data privacy compliance.
• Integrate Databricks workflows into CI/CD pipelines using Terraform, Git, and Azure DevOps; implement infrastructure-as-code and automated deployment for notebooks, jobs, and clusters.
• Partner with clients on roadmaps, POCs, and migrations; support pre-sales efforts with technical proposals, whiteboarding sessions, and project estimation.
• Manage your time to meet billable targets of 36+ hours per week.
• Travel up to 20% for client meetings, workshops, and onsite engagements.

Technical Architect – Databricks

Solutions Engineer

• Collaborate with other Stitchers on the Delivery team, including Business Strategists, Marketing Strategist, and Technical Producers (email developers) to gather and analyze technical requirements, ensuring Braze and partner technologies are optimally configured within the customer’s existing martech stack
• Provide detailed documentation, define integration points, and ensure seamless data flow across platforms.
• Develop comprehensive functional design specifications that outline how Braze’s features will support the customer's business goals. This includes defining workflows, user journeys, and business rules to deliver an efficient and scalable solution
• Design and implement end-to-end solutions that bridge the gap between business objectives and technical execution. You'll ensure the architecture is robust, scalable, and tailored to meet specific customer needs while integrating seamlessly with the broader technology ecosystem
• Build and manage complex data structures, including user attributes and events, to support personalized customer experiences. You'll define how customer interactions and behaviors are tracked and leveraged to enhance engagement strategies
• Utilize Braze’s segmentation tools to design dynamic and static audience segments based on user behaviors, preferences, and lifecycle stages. You'll ensure that segments are leveraged effectively for targeted messaging and personalized campaign experiences
• Design and implement sophisticated campaign flows using Braze’s Canvas tool, incorporating multi-step, multi-channel journeys that drive customer engagement. You’ll develop logic to automate actions, such as messaging triggers and conditions, based on real-time customer interactions and behaviors
• Bring new ideas, recommendations, and solution write-ups to other Solution Architects directly, within projects, or during office hours
• Effectively manage your time to achieve quarterly billable hour targets
• Stay informed about the latest advancements in Braze and its technology integration partners, as well as other relevant technologies in the marketing technology space by earning and maintaining a minimum of 3 Braze certifications, including the Braze Digital Strategist certification
• Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement
• Perform additional duties as assigned and needed

Solution Architect

Recruitment

• Lead our staffing and resource management function, including owning the end-to-end process, maintaining accurate reporting, partnering with Leadership, Sales, Delivery and the Talent Acquisition team on hiring needs– communicating allocation decisions across teams.
• Partner closely with the Sales and Delivery teams to stay ahead of upcoming staffing needs—understanding the deal pipeline, asking the right questions about project scope and skill requirements, and translating that into capacity planning and resource forecasting.
• Coordinate staffing assignments across multiple projects and workstreams.
• Track resource availability, utilization, and allocation against project needs.
• Support short- and long-term staffing forecasts and capacity planning.
• Assist with onboarding, offboarding, and transitions of resources between projects.
• Review analyze and build Project Health data on a regular cadence, identifying trends/gaps, flagging risks, and surfacing insights to leadership.
• Support the Talent team with rollout of new processes, tools, and structures to the delivery team, ensuring clear communication and smooth adoption.
• Collaborate cross-functionally with delivery leads, recruiters, onboarding and leadership to ensure our people are set up for success on the right projects.
• Take on additional operational projects and initiatives as the PMO function evolves.

PMO Staffing Partner

Artificial Intelligence

• Design and develop full-stack applications and integrations that connect AI/LLM capabilities with existing martech ecosystems, focusing on optimizing output quality and cost efficiency across multiple LLM providers
• Build internal tools that automate operational processes, enhance sales enablement, and accelerate delivery team efficiency while maintaining our high standards of client service
• Architect data management strategies and API integrations that support seamless information flow between AI tools and client martech stacks
• Collaborate with Project Managers, Solution Architects, and Marketing Strategists to design AI-enhanced workstreams that provide unprecedented value to clients
• Work alongside client-facing teams to support AI strategy workshops, technical demonstrations, and the development of AI-specific service offerings
• Manage context windows, prompt optimization, and LLM provider selection to ensure optimal performance and cost management across various use cases
• Build enhanced integrations that leverage LLMs to augment existing martech capabilities, focusing on practical applications
• Develop database constructs and cloud-based solutions that support our growing portfolio of AI-enhanced tools and client services
• Stay current with AI/ML advancements and emerging technologies to continuously evolve our capabilities and maintain our competitive edge
• Contribute to Stitch's knowledge base and internal documentation to ensure AI best practices are accessible across all teams
• Effectively manage your time to achieve quarterly billable hour targets while balancing internal development work with client-facing responsibilities
• Occasionally travel, up to 20%, to client sites to actively participate in strategic AI discussions and technical implementations
• Maintain relevant AI and marketing technology certifications, including required Braze certifications and emerging AI/LLM platform certifications
• Perform additional duties as assigned to support Stitch's rapid growth and innovation objectives
• Design enterprise-grade system architectures that incorporate data governance, security considerations, and scalable integration patterns for complex client environments

Senior AI & Integration Architect

• Lead requirements gathering and Talon.One design efforts to ensure that client use cases are fully solutioned for and operational in Talon.One.
• Lead full Talon.One deployments, including deployment configuration, campaign rules and effects configuration, and loyalty program design and implementation.
• Go through Braze enablement in order to support Braze campaigns and migrations from legacy platforms.
• Design integration blueprints to connect Talon.One with systems like mobile apps, POS systems, websites, Braze, data warehouses, CDPs authentication providers, and other client systems.
• Audit existing loyalty infrastructure and offer recommendations and optimization to promote “best in-class” use of Talon.One.
• Conduct QA and manage the cutover from incumbent platforms to fully operational Talon.One logic.
• Collaborate with client developers to guide integration builds, review SDK implementations, and unlock new Talon.One use cases.
• Support other team members’ enablement on Talon.One
• Lead documentation and training to ensure client teams are confident using Talon.One independently.
• Produce supporting artifacts like deployment blueprints, data catalogs, and technical documentation.
• Support change management by advising on new roles, writing job descriptions, and helping interview candidates.
• Collaborate with Stitch Business Strategists, PMs, and Lead Architects to execute client migrations smoothly.
• Lead discovery and solution design sessions for loyalty and promotion use cases.
• Leverage loyalty platform and industry expertise to, Bring continued enablement, new ideas, recommendations, and solution write-ups to other Solution Architects directly, within projects, or during office hours
• Effectively manage your time to achieve quarterly billable hour targets
• Stay informed about the latest advancements in Talon.One, Braze, and their technology integration partners, as well as other relevant technologies in the marketing technology space by earning and maintaining additional certifications
• Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement
• Perform additional duties as assigned and needed

Technical Architect – Databricks

Solution Architect

PMO Staffing Partner

Senior AI & Integration Architect

Solution Architect – Loyalty

Solution Architect