Stitch

Program Manager

• Manage day-to-day execution for Braze implementation projects, from kickoff through go-live and early adoption.
• Own the integrated project plan: milestones, dependencies, and risks across workstreams covering data, integrations, channel configuration, and campaign enablement.
• Partner with a Senior Implementation Lead (or Launch Practice Leader) who owns overall strategy and executive relationships, ensuring your delivery plan supports the agreed roadmap.
• Facilitate working sessions and status meetings with client stakeholders to clarify requirements, track progress, and resolve blockers.
• Coordinate closely with Solution Architects, Technical Architects, and Technical Producers, and client engineering teams to keep integrations, data flows, and QA on track.
• Support critical go-live readiness activities, including test planning, deliverability checks, QA coordination, and launch runbooks.
• Maintain clear, concise project documentation (plans, RAID logs, decision logs, status reports) that keeps all parties aligned.
• Escalate risks and issues early, propose mitigation options, and drive decisions with support from senior leaders when needed.
• Contribute feedback and lessons learned into Stitch implementation playbooks, templates, and best practices as the Braze practice grows.
• Manage your time to meet billable utilization targets of 36+ hours per week.
• Travel up to 20–25% for project kickoffs, onsite workshops, and key delivery milestones.

Implementation Program Manager

Architect

• Lead and drive client working sessions focused on data architecture and data mapping, bringing clarity and direction to complex discussions with senior stakeholders.
• Design and own end-to-end Databricks Lakehouse architecture for marketing data ingestion, transformation, storage, and consumption—leveraging Unity Catalog, Delta Lake, Delta Live Tables, and Databricks SQL Warehouse.
• Design integrations between Databricks and martech platforms (Braze, CDPs, ect) to enable customer 360 views, churn prediction, media mix modeling, dynamic pricing, and lifetime value analysis.
• Design and implement robust data models—including medallion architecture, Star Schema, and Data Vault—optimized for marketing analytics workloads.
• Enable marketers to query data conversationally and generate actionable insights without SQL through Databricks Genie and AI-powered analytics.
• Support the design and implementation of AI agents using Agent Bricks and the Mosaic AI Agent Framework.
• Review and interpret technical capability maps and frameworks, connecting them to data architecture and design decisions.
• Architect data governance, security, and access control policies using Unity Catalog, including lineage tracking, audit logging, PII masking, and marketing data privacy compliance.
• Integrate Databricks workflows into CI/CD pipelines using Terraform, Git, and Azure DevOps; implement infrastructure-as-code and automated deployment for notebooks, jobs, and clusters.
• Partner with clients on roadmaps, POCs, and migrations; support pre-sales efforts with technical proposals, whiteboarding sessions, and project estimation.
• Manage your time to meet billable targets of 36+ hours per week.
• Travel up to 20% for client meetings, workshops, and onsite engagements.

Senior Databricks Architect

Solutions Engineer

• Solution Architecture: Lead enterprise solution architecture for transformational implementations, net-new Braze deployments, platform migrations, and complex multi-system programs.
• System Design: Define system architecture across a client’s tech stack and design data models supporting connectivity across CDP, CRM, data warehouse, and Braze.
• AI/ML Innovation: Champion AI/ML applications in customer engagement: predictive analytics, AI-powered personalization, LLM integration, and composable CDP strategies.
• Executive Relationships: Own executive-level client relationships. Present to C-suite, navigate stakeholder dynamics, and guide roadmapping and prioritization.
• Methodology Leadership: Lead solution design reviews and drive the evolution of Stitch’s solutioning methodologies.
• Escalation Support: Step into the most complex client situations with structured problem-solving, solution expertise, and stakeholder alignment—partnering with Directors to drive resolution.
• Mentorship: Mentor and provide feedback for Solution Architects. Establish standards for privacy, compliance, security, and data strategy.
• Partner Influence: Influence Braze’s product roadmap based on client needs. Contribute to the Braze technical community.
• Occasional travel: Travel up to 20% for client meetings, workshops, and onsite engagements.
• Perform other duties as assigned.

Associate Director, Solution Architect

Backend Engineer

• Lead enterprise solution architecture for transformational implementations, net-new Braze deployments, platform migrations, complex multi-system programs.
• Architect end-to-end integration patterns: Design and troubleshoot data flows across disparate systems (CDP, CRM, middleware, and data warehouses), ensuring robust connectivity and data integrity even when systems do not natively talk to each other.
• Define system architecture across a client’s tech stack and design data models supporting connectivity across CDP, CRM, data warehouse, and Braze.
• Champion AI/ML applications in customer engagement: predictive analytics, AI-powered personalization, LLM integration, composable CDP strategies.
• Own executive-level client relationships. Present to C-suite, navigate stakeholder dynamics, and guide roadmapping and prioritization.
• Lead solution design reviews and drive the evolution of Stitch’s solutioning methodologies.
• Step into the most complex client situations with structured problem-solving, solution expertise, and stakeholder alignment — partnering with Directors to drive resolution.
• Mentor and provide feedback for Senior Technical Architects. Establish standards for privacy, compliance, security, and data strategy.
• Influence Braze’s product roadmap based on client needs. Contribute to the Braze technical community.
• Achieve quarterly billable targets which average to be 32 hours of billable work per week
• Travel up to 20% for client meetings, workshops, and onsite engagements.

Associate Director – Technical Architect

Product Manager

• Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market
• Assemble and grow the product team
• Define the product strategy and roadmap
• Work closely with our engineers to build new products and features
• Own decisions directly impacting the growth of Stitch’s business
• Work cross-functionally with design, data science, legal, marketing and sales to build and grow our data products

Implementation Program Manager

Senior Databricks Architect

Associate Director, Solution Architect

Associate Director – Technical Architect

Head of Product