Solution Consultant
ThetaRay
Senior Solution Engineer
Stena Center for Financial Technology
full-time
Posted on:
Origin: • 🇧🇷 Brazil
Visit company websiteJob Level
Senior
Tech Stack
Python
About the role
- Discover and translate customer strategic priorities and problem statements into high-impact use cases leveraging Taktile during sales and throughout customer lifecycle.
- Build demos, support sales and customers in building business cases, and design and scope proof-of-value projects to demonstrate value quickly.
- Collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform.
- Lead proof-of-value projects and communicate the value opportunity and implementation roadmap to senior stakeholders up to C-level.
- Onboard and work with customers' teams (domain experts, product, engineering, data science) to solve real-world problems.
- Write and test Python code as part of onboarding and solution implementation.
- Work with product management to translate customer problems into product insights to shape the product roadmap.
- Create reusable collateral, best practices and tools to scale knowledge across the solution engineering function.
- Lead discovery for new use cases and implement them on the platform to assess product-solution fit and share results with go-to-market functions.
Requirements
- A few years of experience working with Python and customers.
- Ability to build strong customer relationships with stakeholders across seniority levels, including technical (Principal Engineers, Data Scientists) and business (Risk Managers, Credit Analysts).
- Curious and customer-centric mindset; enjoy learning customer businesses and solving challenges.
- Ability to plan and manage project scope, expectations and timelines; manage multiple concurrent projects.
- Humble with growth mindset and willingness to learn new skills and methodologies.
- Collaborative working style with Marketing, Sales, Product, Engineering and Customer Success teams.
- Creative and proactive in engaging customers and prospects.
- Excellent written and spoken English.
- Proficient and diligent in writing and testing Python code.
- General understanding of REST APIs (design, integration, authentication).
- Experience applying and optimizing statistical and machine learning models.
- Familiarity with data & analytics tech stack and workflow automation platforms.
- Domain expertise in financial services (banking, insurance, capital markets, payments) preferred.
- At least 3-5 years experience in Enterprise/"high touch" Solution Engineering, technical Customer Success/Engineer, or Senior Consultant (ideal, but not required).
