Stena Center for Financial Technology

Solutions Engineer

• Discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey.
• Build demos, support the sales team and customers in building business cases and design proof of value projects.
• Collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform.
• Lead proof-of-value projects and communicate the value opportunity of a full implementation to senior stakeholders up to C-level executives.
• Onboard and work with various customer teams to help them solve real-world problems using Taktile’s product.
• Work with product management to translate customer problems into product insights.
• Create re-usable collateral, best practices & tools for the solution engineering function.
• Lead discovery for new use cases and provide feedback to the product team.

Senior Solution Engineer

• You discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging Taktile during the sales process.
• You build demos, support our sales team and customers in building business cases and design and scope proof of value projects.
• You collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform.
• You lead proof-of-value projects and can communicate the value opportunity of a full implementation to senior stakeholders up to C-level executives.
• You onboard and work with our customers' teams to help them solve real-world problems.
• You will work with product management to translate your knowledge of customer problems into product insights to shape Taktile's product roadmap.
• You will create re-usable collateral, best practices & tools to help scale your knowledge and expertise across the solution engineering function.

Lead Solution Engineer

Engineer

• Lead complex Taktile deployments in production.
• Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges.
• You effectively scope work, sequence delivery, and proactively remove blockers.
• Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights.
• Develop reusable resources, best practices, and tools to share your expertise.

Senior Forward Deployed Engineer

• Lead strategic Taktile deployments in production, owning technical delivery across multiple projects.
• Apply technical expertise, problem-solving skills and creativity to help organizations address real-world challenges.
• Effectively scope work, sequence delivery, and proactively remove blockers.
• Partner with Taktile’s product management team to turn customer needs into actionable product insights.
• Scale the forward deployed engineering function by creating reusable resources and best practices.
• Actively coach and mentor junior Forward Deployed Engineers.

Lead Forward Deployed Engineer

Backend Engineer

• Build and maintain backend components in Python on AWS, including integrations and orchestration layers
• Support outcomes for the Data Marketplace: onboard providers, implement versioning strategies, and reduce time-to-new-integration
• Follow and apply integration standards: work with API contracts/SDKs, resilience patterns (idempotency, retries, backoff), and operational guardrails
• Collaborate on projects from discovery to production: participate in RFCs, validate with prototypes, align stakeholders, and contribute to launches
• Improve reliability and performance: support SLOs, instrumentation (tracing/metrics/logging), dashboards, and runbooks; reduce latency and MTTR
• Grow with mentorship: participate in design reviews, pair programming, and documentation efforts
• Collaborate cross-functionally with Product, Security, and Customer teams; join daily syncs, planning, demos, and deep-dives

Junior Backend Engineer – Data Marketplace

• Design, build, and ship high-leverage backend components in Python on AWS, improving CI/CD reliability
• Own outcomes for the Data Marketplace: streamline provider onboarding, evaluation, versioning, and rollout strategies
• Define integration architecture and standards: API contracts/SDKs, testing, resilience patterns (idempotency, retries, backoff), and operational guardrails
• Lead projects from API discovery and prototyping to production launch: write RFCs, validate with spikes, align stakeholders, and deliver observable outcomes
• Raise reliability and performance: establish SLOs, instrument tracing/metrics/logging, build dashboards and runbooks, reduce latency and MTTR
• Mentor engineers: run design reviews, pair on problems, share patterns and documentation
• Collaborate with Product, Security, and Customer teams to turn real-world needs into simple, robust solutions
• Work on systems that process millions of automated decisions every day

Senior Backend Engineer, Data Marketplace

Revenue Operations

• First RevOps hire reporting into Finance, acting as central connector between Business Development, Sales, Marketing, Customer Success, Services, and Finance
• Build & own RevOps infrastructure: manage CRM and GTM tool stack, add tooling (e.g., HubSpot, CPQ, time tracking)
• Design and implement scalable processes across the full customer lifecycle and maintain CRM hygiene and full funnel visibility
• Ensure data quality and integrity across GTM systems in collaboration with Data and Finance
• Act as a commercial checkpoint for deal structures, order forms and quotes
• Identify inefficiencies and bottlenecks in the revenue funnel; drive cross-functional process improvements
• Build and refine processes for professional services scoping, delivery, and margin analysis
• Support sales enablement with operational playbooks and performance insights
• Define and monitor key GTM KPIs and dashboards and partner on forecasting and attribution models
• Ensure visibility into delivery capacity, project timelines, and services profitability
• Own GTM operational cadence including forecasting, QBRs, capacity planning, pipeline reviews, territory and quota planning
• Define and evolve the RevOps roadmap and prepare to build and lead a RevOps function as company needs evolve

Revenue Operations Lead

• Discover and translate customer strategic priorities and problem statements into high-impact use cases leveraging Taktile during sales and throughout customer lifecycle.
• Build demos, support sales and customers in building business cases, and design and scope proof-of-value projects to demonstrate value quickly.
• Collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform.
• Lead proof-of-value projects and communicate the value opportunity and implementation roadmap to senior stakeholders up to C-level.
• Onboard and work with customers' teams (domain experts, product, engineering, data science) to solve real-world problems.
• Write and test Python code as part of onboarding and solution implementation.
• Work with product management to translate customer problems into product insights to shape the product roadmap.
• Create reusable collateral, best practices and tools to scale knowledge across the solution engineering function.
• Lead discovery for new use cases and implement them on the platform to assess product-solution fit and share results with go-to-market functions.

Site Reliability Engineer

• Harden our Cloud Environment and IaC setup.
• Implement security controls and scanning tools within our CI/CD pipeline to enable secure, continuous delivery.
• Automate security testing, vulnerability management, and compliance checks in our AWS serverless architecture.
• Design and implement Security Standards for Product, SDLC and Organization with an emphasis on "shift-left" security practices.
• Contribute to foundational layers of the product and participate in cross-team learning groups to grow skills and knowledge.

Security Engineer – DevSecOps

• Transform how customers make critical business decisions by onboarding them onto Taktile and ensuring they get real value from the platform.
• Act as a trusted advisor supporting customers to reach their goals and maximizing Taktile’s impact.
• Work on complex Taktile deployments in production; own technical delivery from scoping to stable production.
• Design solution architectures, develop decision logic and AI agents, and align with key customer stakeholders.
• Ensure an outstanding customer experience and rapid time to value.
• Partner with Taktile’s product management team to convert customer needs into actionable product insights influencing the product roadmap.
• Develop reusable resources, best practices, and tools to scale the forward deployed engineering function across the organisation.

Forward Deployed Engineer

• Onboard customers onto Taktile and act as a trusted advisor to ensure they get real value from the platform
• Lead complex Taktile deployments in production and own technical delivery across multiple deployments from scoping to stable production
• Design solution architectures, develop decision logic and AI agents, and align with key customer stakeholders
• Scope work, sequence delivery, proactively remove blockers, and make trade-offs between scope, speed, and quality to ensure successful and timely project delivery
• Partner with product management to turn customer needs into actionable product insights and influence the product roadmap
• Develop reusable resources, best practices, and tools to scale the forward deployed engineering function across the organization

Product Marketing

• About the role: We're looking for a hands-on Senior Product Marketing Manager to join our marketing team and drive product positioning, sales enablement, and go-to-market execution for Taktile's AI-native decisioning platform. This is a senior individual contributor role reporting directly to our Head of Marketing. You'll be our bridge between product innovation and market success, working closely with customers, sales, and product teams to ensure our solutions resonate in the market and drive revenue growth.
• What you'll do: Drive Customer-Centric Messaging; Spend significant time analyzing sales calls and customer conversations to understand buyer perspectives; Transform technical features into clear value propositions for risk, fraud, and credit leaders; Create compelling one-pagers, solution briefs, and product pages on our website that drive pipeline; Develop positioning that differentiates us from startup competitors and legacy players
• Enable Sales Success: Create sales tools based on what actually wins deals; Build playbooks that accelerate deal velocity and improve win rates
• Lead Product Launches: Drive go-to-market strategy for new AI agents and decisioning capabilities; Coordinate cross-functional teams to ensure successful market adoption; Measure and optimize launch impact on pipeline and revenue; Identify expansion opportunities based on customer success patterns
• Shape Market Strategy: Support analyst relations with Gartner and Forrester; Contribute to thought leadership on AI in financial decisioning; Gather competitive intelligence and maintain battlecards; Partner with content marketing on strategic initiatives

Senior Product Marketing Manager

Taktile exists to create value for organizations through smarter and safer decisions at scale.
As a Customer Value Engineer at Taktile you work with our customers to maximize the value they get from the platform.
Work in partnership with Taktile's Sales and Solutions Team and ensure our customers maximize value from Taktile throughout their lifecycle.
Support customers in maximizing value from the Taktile platform through ideating, sparring and exploring potential to optimize decisioning from a technical as much as business perspective.
Collaborate with Taktile’s Account Executive and Solution Engineers to build strong relationships with executive level stakeholders as well as Taktile’s core users within customer teams.
Develop deep understanding of the Taktile platform and the business value it can unlock for the customer portfolio you manage.
Orchestrate and drive customer renewals and identify potential for new use cases throughout the customer lifecycle.
Work with product and engineering teams to translate knowledge of customer problems into product insights to ensure customers can use Taktile to solve their business problems.
Open to hybrid work model and can work from our NYC office at least three days per week.

Senior Solution Engineer

Lead Solution Engineer

Senior Forward Deployed Engineer

Lead Forward Deployed Engineer

Junior Backend Engineer – Data Marketplace

Senior Backend Engineer, Data Marketplace

Revenue Operations Lead

Senior Solution Engineer

Security Engineer – DevSecOps

Forward Deployed Engineer

Senior Forward Deployed Engineer

Senior Product Marketing Manager

Senior Customer Value Engineer