State of Florida

• This is a Tax Specialist I position in the General Tax Administration Program, Receivables Management, Field Operations - Collection Process, in the Coral Springs Service Center.
• The incumbent responds to phone inquiries, assists with registering new business entities, analyzes and reviews tax situations and returns, determines tax liabilities, and collects receivables in person, over the phone, or at the taxpayer’s business location.
• The incumbent also provides guidance on Florida tax statutes and Department policies and procedures and assists in training and educating the public and Department employees.

Tax Specialist I

Operations

• Supervises and monitors the performance of staff, providing training as appropriate.
• Keeps abreast of maintenance needs and repairs or supervises/schedules staff in the repairs and maintenance of park equipment including vehicles, tractors, implements, welding, mowers, etc.
• Operates all park maintenance equipment.
• Conducts safety inspections.
• Trains staff on proper operation, maintenance and repair of equipment.
• Prepares maintenance logs, schedules, reviews and approves time sheets, and completes purchasing documentation.

Maintenance Supervisor

Customer Support

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Interviewing customers in person and/or over the telephone
• Interacting with other states, employers, and other business partners
• Making decisions based on case information and provided documentation

Customer Service Representative I

• This position is located in the dormitory at the Division of Blind Services Career, Technology & Training Center (CTTC) in Daytona Beach.
• Duties will include, but not be limited to: providing assistance to the blind and visually impaired clients, providing information on guidelines and policies about the campus and dormitory, providing information to clients on emergency procedures, providing instructional support, providing safety monitoring, and providing multiple reports on a daily basis to supervisors and other staff.
• Provide assistance to blind and visually impaired clients who may also have physical disabilities or challenges.
• Provide information on guidelines or policies of the campus and dormitory as determined by the CTTC Administration.
• Provide information to clients on emergency procedures.
• Meet new clients at the time of admission.
• Introduce clients to other clients and staff to assist in adjusting to their environment.
• Assist clients and the nurse in attending to medical needs and appointments.
• Review room assignments for new clients and maintain an awareness of client needs.
• Report the number of clients to the cooks daily for meal preparation, snacks, and special diets.
• Attend in-service trainings.

Residential Instructor – Blind Services

• Provide Visitor Services, Resource Management, Maintenance, Administration and Protection of Savannas Preserve State Park.
• Explain facilities and services provided for public use, enjoyment and education.
• Meet visitors, answer questions, and provide information and directions in an accurate and professional manner.
• Attempt to resolve visitor complaints while maintaining good public relations.
• Recognize biological communities and the natural processes required for their maintenance.
• Observe, maintain, and protect the natural, cultural, historic and archaeological resources of the park.
• Implement vegetation and wildlife management plans.
• Collect and record resource management data.
• Maintain park structures, facilities, equipment, and grounds through routine, preventive, and corrective maintenance practices.
• Prepare forms and reports on various subjects including visitation, vehicle usage, purchase requests and accidents.
• Conduct purchasing and fiscal activities in compliance with established procedures.
• Perform routine patrols and security checks; ensures adherence to the Park Protection Plan.

Park Services Specialist

Attorney

• Represent the State of Florida in all criminal and civil cases as prescribed by law
• Exercise the power and authority given to the State Attorney properly and professionally
• Dependable and routine in-office attendance
• Perform quality work within deadlines
• Comply with all Public Records statutes and policies

Assistant State Attorney

• The incumbent works as a Chemist and will be responsible for preparation of environmental samples for priority organic pollutants, pesticides, herbicides, and other related compounds of interest to agency programs.
• This position is critical to satisfying ongoing demands for analyses necessary to support water quality impairment decisions and providing support for other customers, both within and outside the Department of Environmental Protection.

Chemist I

• Responsible for conducting and completing aviation missions in support of FDLE investigations
• Conduct protective operations
• Provide mutual aid during incidents
• Perform activities in support of the Aviation Unit and the Office of Strategic Justice Programs
• Participate in flight operations procedures
• Involved in maintenance tasks
• Engage in safety efforts of the Aviation Unit

Aircraft Operations Manager

• Supervises employees spending the majority of the time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work
• Plans and directs workloads, deadlines, work objectives and time utilization with subordinate staff
• Provides direction and ensures that all subordinates receive training and instruction in methods and techniques necessary to safely perform their assigned tasks
• Develops, coordinates, and participates in the roadside maintenance program
• Conduct routine highway maintenance inspections
• Train crew members in the proper identification and inspection of defective areas
• Develops work schedule and assigns routine maintenance activities for the Department of Corrections (DOC) crews
• Issues daily work assignments to DOC officers and provides them with the appropriate tools, equipment and materials to complete assignments
• Performs field inspections to verify the quantity and quality of work completed
• Ensures work is performed in compliance with Standard Indexes and Florida Department of Transportation (FDOT) policies and procedures

Field Operations Supervisor II

Financial Planning and Analysis

• This is a professional supervisory position of significant scope and complexity, requiring independent judgment while performing technical, analytical/accounting and customer service functions relating to Financial Reporting and other financial accounting operations.
• This position manages three Senior Financial Analysts and reports to the Accounting Director.
• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Manage a team of three Senior Financial Analysts.
• Possess a comprehensive understanding of all functions in each of the unit’s area of responsibility, including: Monthly, Annual (ACFR) and year-end financial reporting process.
• Creation of weekly and adhoc reports as needed.
• Review, verification and mailout process for the annual 1099’s for the retailers.
• Retailer sweeps process.
• Reconciliation Process.
• All access controls related to financial systems.
• Obtain a working knowledge of each of the financial and department systems including Fortune, ARS, FLAIR, WEBI and PALM when deployed, etc.
• Prepare the Annual Comprehensive Financial Report (ACFR).
• Coordinate any Financial Audit Requests from the Auditor General, OIG, OPPAGA, etc.
• Continuously engage verbally with all of your program staff and always be available for support and guidance.
• Take an active role in resolving problems as they occur in the unit and keeping the Director apprised of the status.
• Prioritize and distribute the unit’s workload in order for deadlines to be met.
• Cross train staff to create sufficient backup when individuals are out of the office.
• Set expectations with each staff member in the Financial Reporting Unit.
• Address all personnel issues in the unit as they occur and work with the Accounting Director if necessary.

Accounting and Finance Manager

Sales Operations Manager

• This position is responsible for planning, coordinating, and directing the activities of District marketing support personnel to maximize sales and service provided to Florida Lottery retailers and customers.
• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Plans, organizes, and directs internal office and warehouse operations.
• Trains and motivates office staff to improve the quality of their work performance.
• Directs the work of assigned Lottery Marketing Specialists and assists with district sales and marketing functions as directed by management.
• Build lunch schedule for LMS staff.
• Monitors and evaluates performance of District Office customer service functions including ticket and merchandise sales, prize validations and payments, retailer contract administration, warehouse functions, and administrative office operations.
• Oversees and ensures the efficient operation of District vehicle fleet including adherence to preventative and routine maintenance safety inspections, and procurement of vendors.
• Monitors monthly vehicle logs, Non-Cash Fringe Benefit forms, and Monthly Mileage/Fuel logs to ensure compliance with Fleet Procedures.
• Oversees, coordinates, and supervises District Office facilities management.
• Develops, recommends, and implements internal operating procedures.
• Coordinates and oversees District office security to ensure the safety of personnel and accountability of Florida Lottery property and assets.
• Oversees District fiscal expenditure and procurement activities.
• Assists and coordinates the daily and weekly Fortune opening and closing procedures such as opening the safe, preparing the cash drawer, counting cash, maintaining the instant ticket log, preparing and checking the printer, enabling and printing reports from the online terminal, completing the daily cash spreadsheet and checking reconciliation, reconciles differences, performs manual redemption (if needed) in accordance with policies and procedures, and preparation of bank deposits.
• Assists with daily and weekly Fortune claim processes including review of problem claims submitted, contacting PAS for assistance, assisting customers with completion of claims, voiding DCW checks, mailing prize payment checks to winners, and batch validating in accordance with policy and procedures.
• Ensures completion of the weekly settlement package.
• Validates and processes tickets for payments.
• Validates and processes claims using the applicable system.
• Performs routine clerical duties including answering and routing telephone calls.
• Answers questions and provides information on how to play all Lottery games.
• Assists players and retailers by responding to questions related to prize validation and payment, winning numbers, and sale of Lottery products.
• Process NSF paperwork for retailers and forwards to headquarters.
• Communicates with security and technical control and serves as Point of Contact.
• Communicates directives, policies, procedures, and relevant information to subordinates.
• Conducts office operational staff meetings.
• Interprets and administers agency rules, policies, and procedures.
• Attends meetings, trainings, and seminars as directed by management.
• Inventories and ensures efficient and timely disbursement of Lottery promotional items and point of sale materials to maximize sales and marketing impact.
• Coordinates return inventory in MICs.
• Promotes and sells Lottery tickets in the District office.
• Participates in sales events and promotions.
• Prepares flyers to support various promotions.
• Performs special assignments, research, and report preparation, as assigned by management.
• Prepares Winner Awareness flyers.
• Performs other related duties as appropriate or assigned by management.
• Operates a motor vehicle as required to fulfill the duties of the position, which may include overnight trips.
• Ensures compliance with all applicable rules, regulations, policies, and procedures.
• Attendance is an essential function of this position.

• Plan, schedule, implement and coordinate supervision for Chaplaincy activities.
• Provide pastoral care for youth and staff.
• Conduct worship services and religious education classes for youth.
• Maintain records and submit reports to supervisor.
• Assist in planning and administering local activities.
• Prepares and conducts religious services for youth or other individuals.
• Interviews and counsels youth on a variety of subject matters.
• Coordinate activities of youth, or other individuals.
• Perform related work as required.

Chaplain

Communications

• Reviewing communications to external customers for compliance with the Department of Revenue Style and Brand Guide.
• Collaborating with subject matter experts to develop or revise manuals, guides, training materials, informational brochures, and other communication products.
• Collaborating with the program's web development team to ensure web content is consistent in tone, structure, and format.
• Performing other related duties as required.

Editor, Communications Specialist

• Time sheet and EARs entry within the required time frame
• Subject to emergency duty in the event of a natural disaster
• Completion of all mandatory or assigned training within the required time frame
• Expected to promote Florida Department of Health in Citrus County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts
• Conducts quality assurance programs
• Assists in the recruitment and coordination of local community partnerships
• Represents Florida Department of Health Citrus at community events and meetings
• Have a working knowledge of computers and word processing skills
• This position requires travel and some weekend and evening hours
• Prepares documents for vendors and ensures compliance with state guidelines
• Educates community about nutrition, diabetes, heart health, tobacco cessation, chronic diseases, and daily activities
• Collects and analyzes data to ensure program outcomes
• Prepares and disseminates news releases and other information to communities
• Attends scheduled trainings as required
• Performs other duties as assigned

Government Operations Consultant II

• Investigating financial and non-financial complaints against condominium, cooperative, and timeshare associations.
• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association.
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements.
• Preparing written letters to complainants and respondents.
• Preparing detailed investigative reports to outline each allegation that was investigated.
• Works closely with the Attorney Supervisor to determine cases that may be referred to the States Attorney and other local law enforcement agencies for criminal prosecution.
• Maintaining a wide range of general knowledge of the Department and other agency functions in order to provide referral information to the public as needed.
• Effectively monitor caseload to ensure cases are processed in a timely manner.
• Communicating with the supervisor on a daily basis.
• Conducts case and non-related case travel.