Operations Control Center Supervisor
State of Florida
full-time
Posted on:
Location Type: Office
Location: Tallahassee • Florida • United States
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Salary
💰 $52,000 per year
About the role
- Supervises shift workers in the Building Operations Center
- Monitors and adjusts Building Automation Systems
- Directs daily work activities of subordinates
- Addresses complex issues that employees cannot resolve
- Conducts orientation and on-the-job training for new call center employees
- Provides coaching and mentoring to enhance employees' skills
- Develops standards for customer interactions
Requirements
- 5 years of supervisory experience
- Physically able to work 12-hour shifts
- Willingness to work shifts at night, on weekends and State holidays
- Valid and applicable driver’s license
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Building Automation Systems
Soft Skills
supervisory experiencecoachingmentoringproblem-solvingtrainingcustomer interaction standards
Certifications
valid driver's license