Starling Bank

Security Operations

• Lead a team of subject matter experts and analysts to ensure Information Security is managed and continuously improved in line with Bank policy and procedure.
• Supporting the development and progression of the Information Security Analyst team from both a technical and professional perspective.
• Incident Triage, Response, and Investigations based on Alerts received from multiple sources which include: **- Cloud Infrastructure/Security.**- Endpoint Detection and Response.**- Perimeter detection tooling.
• Conduct Quality Assurance for Triage case handling, mitigation actions and shift handover, collating lessons learned and implementing improvements where required.
• Interpret logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery as part of incident response activities.
• Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents
• Continuous development and maintaining of incident handling, response and readiness processes.
• Support the wider SecOps team with detection engineering - creating and optimising analytic triggers to enhance alert efficacy - and threat hunting based on threat intelligence.
• Documentation of incidents and investigations, including analysis findings, containment steps and root cause.
• Plan and participate in Tabletop Exercises.
• Present investigation findings to technical and non-technical audiences.

Information Security Operations Lead

• Lead a team of subject matter experts and analysts to ensure Information Security is managed and continuously improved in line with Bank policy and procedure.
• Supporting the development and progression of the Information Security Analyst team from both a technical and professional perspective.
• Incident Triage, Response, and Investigations based on Alerts received from multiple sources which include: • Cloud Infrastructure/Security. • Endpoint Detection and Response. • Perimeter detection tooling.
• Conduct Quality Assurance for Triage case handling, mitigation actions and shift handover, collating lessons learned and implementing improvements where required.
• Interpret logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery as part of incident response activities.
• Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents
• Continuous development and maintaining of incident handling, response and readiness processes.
• Support the wider SecOps team with detection engineering - creating and optimising analytic triggers to enhance alert efficacy - and threat hunting based on threat intelligence.
• Documentation of incidents and investigations, including analysis findings, containment steps and root cause.
• Plan and participate in Tabletop Exercises.
• Present investigation findings to technical and non-technical audiences.

People Operations

• Team Leadership & Management: Direct line management of the People Advisory team. You will coach, mentor, and develop team members, managing workloads and ensuring the team hits its service delivery goals.
• Escalation & Complex Advisory: Act as the senior escalation point for multi-stranded or high-risk employee enquiries.
• Process Excellence: Own and drive the continuous improvement of broad People processes, partnering with CoEs to ensure efficiency, scalability, and an exceptional employee experience.
• Data & Insights: Analyse team caseloads and people data to identify trends, using these insights to proactively recommend proactive interventions, training, or policy updates to People Partners.
• Stakeholder Management: Build strong, trusting relationships with senior leaders and cross-functional teams, ensuring the Advisory function aligns with wider business objectives.
• Risk Mitigation & Quality Assurance: Establish quality control checks across team caseloads to ensure advice aligns with current employment law, internal policies, and regulatory standards, minimising legal and operational risk.
• Audit Readiness & Governance: Ensure all employee data, case notes, and process documentation are meticulously maintained in line with GDPR and internal audit requirements, managing the team’s risk register as required.
• Regulated Environment Expertise: Robust knowledge of compliance and risk management practices specific to the Financial Services sector (e.g., FCA/PRA conduct rules and SMCR frameworks).
• High Risk-Awareness: A proven track record of handling sensitive, high-risk employee relations cases with discretion, ensuring commercial risk is balanced with a fair employee experience.
• Meticulous Record-Keeping: Strong attention to detail regarding data governance, compliance tracking, and maintaining robust audit trails.

People Advisory Team Lead

Solutions Engineer

• Use understanding of the Engine technology and architecture to explain the Engine product
• Uncover client requirements and support the design of client solutions
• Get involved in sales and delivery phases of projects as well as ongoing client success
• Collaborate with teams across Engine in Technology, Delivery, Product, Client Success, and Business Development
• Support activities on client sites requiring travel around Europe, and occasionally further travel
• Lead on technical designs during the Engine implementation phase
• Build relationships with stakeholders within clients and SI partners
• Work closely with clients and SI partners on technical details of implementing Engine
• Provide solutions to identified requirements and collaborate with product and engineering teams to fulfill them
• Shape Engine's product roadmap and support existing clients with additional capabilities
• Document scope and roadmap decisions for subsequent delivery waves
• Act as a technical champion for existing clients ensuring ongoing success
• Collaborate closely with client engineering teams, using documentation, API specifications, and sequence diagrams to foster understanding of Engine's architecture and functionalities
• Troubleshoot technical issues, translating client needs into new technical requirements, and architect innovative solutions

Solution Architect

Product Manager

• Own the vision, strategy and roadmap for a key area of Engine’s US Cards platform, balancing market needs, client requirements and long-term platform scalability.
• Translate market opportunities into clear product requirements, ensuring new capabilities are designed to be reusable across multiple financial institutions rather than bespoke for individual clients.
• Work closely with customers, prospects and internal stakeholders to validate product direction and prioritise investment based on commercial value and customer impact.
• Define product requirements, user stories and acceptance criteria across the full stack, connecting digital experiences, platform services and underlying card processing capabilities.
• Design scalable configuration models that enable banks to launch differentiated products through configuration rather than custom development.
• Drive a product-led approach to platform evolution, ensuring new functionality strengthens the core platform while supporting the needs of multiple clients.
• Assess the impact of platform, processor and third-party changes, proactively identifying opportunities, risks and required product enhancements.
• Lead product discovery with client banks, understanding their existing card portfolios, operating models and future product ambitions.
• Translate complex business requirements into clear product solutions, identifying where capabilities already exist, where configuration is sufficient and where platform enhancements are required.
• Perform product gap analysis and make pragmatic recommendations that balance client needs with long-term platform strategy.
• Support complex implementation programmes, providing product leadership through design workshops, delivery, testing and production readiness.
• Work closely with Engineering, Architecture, Design and Client Success teams in both the US and UK to deliver high-quality product outcomes.
• Act as the voice of the US market within Engine’s global product organisation, ensuring regional market requirements are reflected in the platform roadmap.
• Build strong relationships across distributed teams, influencing product direction through collaboration rather than authority.
• Use customer feedback, market insight and product analytics to continuously improve the platform.
• Champion modern product management practices, helping establish a product-led culture as Engine continues to grow in North America.
• Represent the product with senior client stakeholders, supporting strategic discussions, solution workshops and executive presentations where required.

Product Lead – Credit Cards

Frontend Engineer

• Contribute to our award winning platform and internal tooling
• Build new features and products from scratch in a configurable way
• Share your knowledge with those around you, contributing to our learning culture
• Own your projects, working in small teams across the bank to collaboratively deliver
• Aim for greatness in everything you do, staying curious and inquisitive
• Be part of a scaling team and organisation as we change banking for good

Financial Planning and Analysis

• - Oversight & Evaluation: Supporting the Head of Capital Risk with the review and evaluation of the bank’s Recovery Plan, Resolvability Assessment Framework, ICAAP, stress testing processes, and climate risk assessments (including compliance against SS5/25).
• - Assurance & Review: Undertaking assurance and model reviews to provide robust oversight of risk controls, policy implementation, and the accuracy of management information and prudential regulatory reporting.
• - Strategic Input: Contributing to the setting of the Capital Risk Appetite and reviewing strategic initiatives to evaluate key assumptions and their impact on capital and resolvability.
• - Data Analysis: Performing thorough data analysis, including evaluating climate risk data and business plan assumptions.
• - Communication: Preparing and writing financial risk reports for the Executive and Board Risk Committees.

Financial Risk Senior Associate/Manager

Business Development Rep

• Driving and defining the end-to-end execution plan of Engine’s market entry in geographies with high potential for digital banking transformation
• Developing and managing senior relationships with banking and ecosystem stakeholders, across your allocated cluster
• Progress and close opportunities using Engine’s established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiations
• Ensuring consistency across Engine’s messaging, positioning and deal motion across geographies
• Co-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local market
• Providing structured, region-specific market feedback
• Scaling a local integrated team in alignment with business pipeline

Business Development Lead – Europe

• This role is pivotal within Engine’s Product & Technology Proposition function, in making sure we understand the client needs, sell the right thing, and build the right product.
• We’re looking for a highly practical all-rounder with broad banking, technology, product, or technology consulting experience to join our Client Consulting team.
• Client Solutions Consultants take the lead on our early stage projects, helping prospective clients understand how Engine could support their needs and defining the overall scope of a given programme.
• Our Client Solutions Consultants lead these projects from an Engine perspective, getting as close as they can to our clients, understanding their context and ambitions, and translating those into an achievable Engine scope, all while also ensuring the day-to-day of the project ticks over.
• We’re looking for versatile, adaptable individuals who want to make an impact and enjoy the challenge of a varied and collaborative role.
• You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst working with our Product Managers and Engineering teams to design ways to improve it.
• Your work will focus on building great client relationships, client-facing requirements gathering & solution design, and managing fast-paced multi-disciplinary project teams.

Client Solutions Consultant

Procurement

• End-to-End Procurement: Lead end-to-end procurement activity for complex, high-value contracts across technology, data, operational services, and people team categories.
• Sourcing Strategy: Develop and execute sourcing strategies that create genuine market competition and deliver measurable cost savings and value.
• Commercial Modelling: Build and maintain commercial models from supplier quotes to identify negotiation opportunities and inform strategy.
• Contract Renewals: Own contract renewals, ensuring no auto-renewal is missed and every renewal is approached with a clear commercial plan.
• Contract Negotiation: Negotiate contract terms, pricing, SLAs, and exit provisions that protect the business and reflect market rates. Negotiate and establish competitive commercial agreements, documenting evidence of commercial improvements or cost avoidance.
• In-Contract Management: Manage agreements post-contract by measuring the relationship against agreed SLAs, engaging with internal stakeholders, and ensuring a regular cadence of MI meetings with material strategic suppliers.
• Performance Optimisation: Look for opportunities to optimise vendor's commercial and operational performance as well as internal processes.
• Requirements Gathering: Identify, document, and agree requirements at the beginning of a project to provide clarity during the contracting, negotiation, and sign-off process.
• Market Awareness: Maintain a sound working knowledge base of category supplier capacities in the market, category market trends, and developments, attending trade events and conferences where applicable.
• Workflow Maintenance: Ensure that all procurement and contractual workflows are maintained and kept up to date within the contract management system.
• Stakeholder & Vendor Relations: Build healthy and productive relationships with key internal stakeholders within category spend areas. Act as a point of escalation, providing guidance and support to stakeholders across the organisation. Work closely with the Vendor onboarding teams ensuring supplier on-boarding is in line with process and regulations.
• Reporting: Contribute to Monthly reporting and updates to Executives (VMF).
• Best Practice Advocacy: Champion procurement best practice across the business, improving commercial awareness and policy compliance.

Procurement Manager

• This role isn't a standard, fixed-domain position; it is the launchpad for a career-defining journey.
• You will start your journey in Core Banking, learning the absolute guts of a bank, including ledgers and accounting.
• As you master these fundamentals and our organisation continues to scale, you will need the flexibility to pivot and support other domains, such as payments, savings, and lending, to meet business needs.
• We know exactly where this journey starts, but we don't know where it ends. If you are highly adaptable, love to learn, and want to understand how a modern bank truly functions from the inside out, this role is for you.

Associate Product Manager – Engine

Compliance

• Support the Head of Conduct & Compliance Advice with the day-to-day management of the team. Provide ongoing people management, coaching, and development to specialist direct reports, ensuring appropriate skill, capacity, and performance levels.
• Deliver timely, accurate 2LoD compliance and conduct advice across all Starling products, services, and overarching requirements (including Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, and conflicts of interest).
• Provide independent challenge and oversight to the First Line of Defence (1LoD), while simultaneously building strong, collaborative relationships to foster an effective working environment between Compliance and the business.
• Support the development and implementation of requisite conduct risk and compliance frameworks and policies.
• Assist the Head of Conduct & Compliance Advice and the broader team with the production of the monthly Compliance reporting pack.

Senior Compliance Manager – 12 month FTC

Executive Assistant

• End-to-end Board support for a growing and fast-paced subsidiary business and its UK/international subsidiaries and branches. Maintaining timely information flows, upholding high standards of board paper quality and offering trusted governance advice.
• Drafting subsidiary board and shareholder resolutions for routine and ad hoc matters. Coordinating internal approvals for UK and international subsidiaries/branches (e.g. name changes, director changes, year-end approvals, registered office updates).
• Acting as the Group Company Secretariat workstream lead for international expansion projects, managing new branch and subsidiary registrations.
• Managing Companies House and local registrar filings and ensuring statutory registers are accurate and up to date.
• Maintaining precise internal entity records and handling the distribution of Board materials utilising entity management software and the board portal.
• Supporting the Group in meeting its statutory, regulatory, and corporate governance obligations, contributing directly to major projects like the Annual Report and AGM planning.
• Supporting governance and administration related to employee share schemes in collaboration with the outsourced share plan administrator.
• Sharing knowledge openly within the team and actively supporting the professional development of the Junior Company Secretarial Assistant.
• Bringing a proactive, growth-oriented and risk-management focused mindset to the daily operations of the Group Company Secretariat team.

Assistant Company Secretary

• To support our growth, we are looking for SOC Analysts to join our growing cyber security function.
• This role will be supporting our 24/7 operational capabilities by providing coverage in working hours from Sydney and Toronto alongside our UK colleagues.
• As a member of the Starling Group’s SOC team, you will be working with the industry's brightest SecOps professionals to protect Starling Group’s customers, assets, and systems using the latest technologies.
• Incident Triage, Response, and Investigations based on Alerts received from multiple sources which include:
• - Cloud Infrastructure/Security.
• - Endpoint Detection and Response.
• - Perimeter detection tooling.
• Investigating and responding to security alerts raised by Users.
• Enhancing and creating analytic triggers to enhance alert efficacy.
• Continuous development of incident handling and readiness processes.
• Proactive threat hunting based on threat intelligence.
• Documentation of incidents and investigations.

Information Security Operations Analyst

• Supporting 24/7 operational capabilities alongside UK colleagues
• Incident Triage, Response, and Investigations based on Alerts received
• Investigating and responding to security alerts raised by Users
• Enhancing and creating analytic triggers to enhance alert efficacy
• Continuous development of incident handling and readiness processes
• Proactive threat hunting based on threat intelligence
• Documentation of incidents and investigations