Starling Bank

Director

• Operate as a key part of the NA leadership team and contribute to the success of establishing Engine in the US and Canadian markets with a compelling product and platform.
• Maintain a global mindset, both learning from the global product & technology team and contributing findings to the global product roadmap for the benefit of all regions.
• Build strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementation
• Stay abreast of current product developments and innovations globally and apply to the North American market
• Help to grow our North American Solutions Architecture team
• You will be joining a fast growing team that works globally, and you should expect international travel.
• As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients, we’re a small team and everyone is involved in the ‘doing’.
• Our teams tend to be hands-on and work in an Agile way, but with the flexibility to adapt to different methodologies depending on the specific client implementation.
• We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.
• Client Discovery & Delivery:
• Collaborate with our product and engineering teams through the Discovery and Implementation phases to agree on product and platform requirements
• As Engine grows in North America, provide technical leadership on implementation programmes, using your technical and product knowledge to ensure successful implementations of the Engine platform.
• Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client
• Work with prospects and clients, and with the broader North American Client Solutions team to identify and shape technical solutions to deliver a compelling and compliant product for the NA market.
• Business Development:
• Support early stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA
• Drive strategic client opportunities including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities like events and thought leadership.
• Foster and maintain strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies.

Client Solutions Technical Director – Engine by Starling

General Counsel

• Providing high-quality legal advice to internal stakeholders on the areas noted above, with appropriate recognition of commercial considerations.
• Managing multiple projects and supporting colleagues to ensure business initiatives are executed in a timely and accurate manner.
• Instructing and working with outside counsel where necessary on specialist matters.
• Line management responsibility for Legal Counsel within the team as required.

Senior Legal Counsel – Corporate

Business Development Rep

• - Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Southern Europe
• - Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine’s brand and market positioning, ensuring we build a reputation based on trust and excellence
• - Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies
• - Co-ordinating platform requirements for the European market into the product roadmap
• - Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset
• - Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs
• - Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine’s solution
• - Managing commercial and contractual conversations
• - Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support
• - Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today

Business Development Consultant – Southern Europe

• Supporting early stage conversations, running client workshops and demos, whilst identifying opportunities across Central Eastern Europe
• Contributing to marketing activities and conferences, elevating the awareness and understanding of Engine’s brand and market positioning, ensuring we build a reputation based on trust and excellence
• Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies
• Co-ordinating platform requirements for the European market into the product roadmap
• Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset
• Acting as the advocate and voice of the client throughout the relationship, offering transparency and building trust, with the ability to distil and understand their strategic vision and needs
• Project managing opportunities, bringing different domains of the business together to offer subject matter expertise and specialist insight about Engine’s solution
• Managing commercial and contractual conversations
• Working with our Client Solutions teams through Discovery and Delivery phases, providing relationship-based and commercial support
• Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today

Business Development Consultant – Central Eastern Europe

• Supporting early stage conversations, running demos to bring the value of Engine’s platform to life and gaining technical fluency behind our products, capabilities and architecture
• Identifying and contributing to marketing activities and conferences, elevating the awareness and understanding of Engine’s brand and market positioning, ensuring we build a reputation based on trust and excellence
• Collaborating with our Business Development Consultants to lead enablement sessions for our implementation partners across the continent, designing resources and collateral whilst identifying market opportunities through your research skills, to offer focus to these engagements
• Taking ownership of selected strategic opportunities, where we encourage you to try something new or hone your existing skillset
• Understanding and distilling client needs and ambitions, ensuring clear communication and alignment throughout the organisation - maintaining a record of this within our CRM tool
• Playing an instrumental role in Engine’s go-to-market strategy across Southern, Northern and Central Eastern Europe, through quantitative and qualitative research methodologies
• Problem solving: conducting structured analysis and presentations to evidence how - and why - Engine can address the issues banks are facing today
• Preparing strategic and reporting documentation for the Engine board

Business Development Strategist

Analyst

• - Providing robust risk analysis of the Bank’s wholesale credit risk exposures ahead of new investments in a prompt and timely manner;
• - Undertaking in depth due diligence and analysis of new product proposals;
• - Performing annual reviews of existing wholesale credit lines;
• - Undertaking ongoing monitoring of exposures and undertaking regular reviews of current limits to ensure that they remain appropriate;
• - Continue to develop accurate and fit for purpose stress testing of the portfolio as appropriate;
• - Continue to develop Starling’s wholesale credit risk policy, risk appetite, limits and key risk indicators;
• - Continue to develop and improve the in-house credit rating system for Starling;
• - Assist team members across the financial risk team on other risk disciplines as required;
• - Establish good working relationships and work together closely with the 1LoD Treasury and Finance teams; supporting them to achieve their objectives and providing constructive challenge;
• - Attending credit committee meetings and presenting to senior management were necessary;
• - Undertaking horizon scanning of new regulatory requirements and making considerations of the impacts; and
• - Supporting other areas of Financial Risk when needed across Capital, Liquidity, Market and Climate Risk.

Wholesale Credit Risk Analyst

Security Engineer

• - Playing a key role in incident and crisis management across the business;
• - Day-to-day operation of the Bank's physical security platform, including communications, procedures and intelligence;
• - Ongoing oversight of site security - including scheduled works, risk assessments and site visits;
• - Liaising with Law Enforcement and Intelligence partners regarding criminality or threats to the security of the Bank and staff;
• - Support with production and ongoing improvement of physical security best practice, policies, frameworks, procedures and training;
• - Provide cover for out-of-hours security incidents, as necessary;
• - Support with insider threat investigations and associated interviews, as directed by senior management.

Security & Intelligence Associate

Solutions Engineer

• Use your understanding of the Engine technology and architecture to explain the Engine product
• Uncover client requirements and support the design of client solutions
• Be involved in both the sales and delivery phases of a project as well as ongoing client success
• Collaborate with teams across Engine in Technology, Delivery, Product, Client Success and Business Development
• Take ownership of the technical aspects of client deliveries, collaborating closely with SI partners to overcome challenges and achieve seamless integrations
• Provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities
• Collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions

Solution Architect

• At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.
• As a Solution Architect (SA) you will be a key senior technical point of contact for current and prospective clients, using your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions.
• You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.
• Supporting these activities on client sites means the role will require travel around Middle East, and occasional further travel.
• This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences at a senior level.
• You’ll lead on technical proposals during Engine Discovery phases with prospective clients, building relationships with a variety of senior stakeholders within clients and SI partners, from C-level to Heads of function.
• You will be involved in supporting advanced sales opportunities and Engine implementation programmes. You will lead deep-dive discoveries with prospective clients and shape the required programme of work with the help of our Product and Engineering teams. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You’ll help clients maximise Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.
• As a programme moves into an implementation phase you'll act as a trusted advisor to clients guiding them on integration, best practices, and platform workflows. You’ll work with our SI partners and lead other Engine architects to triage and own client technical questions end-to-end, either answering directly or signposting to appropriate Engine Product Owners and Engineering Leads.

Senior Solution Architect – Engine

• As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions.
• You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.
• Supporting these activities on client sites means the role will require travel around Europe, and occasional further travel.
• This role blends deep technical expertise with strong communication and collaboration skills.
• You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them.
• Help them maximise Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.
• You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.

Product Specialist

• Build strong relationships at all levels of the client organisation, through pre-sales to implementation
• Understand client vision, challenges and priorities, applying your knowledge of the Engine product
• Work closely with our Product and solution architecture team to iterate the US product roadmap, advocating for the needs and expectations of our US based clients
• Be responsible for the delivery of an area of the solution with a client, representing the client’s needs and priorities in internal decision making and planning
• Coordinate solution delivery with Engineering in line with programme timelines
• Support the programme transition from delivery into Run, sharing your knowledge of the client and setting up the Run team for success
• Contribute to the success of the Delivery function as it scales, sharing your learnings from client implementations and establishing our Engine delivery methodologies

Product Consultant – Engine

Financial Planning and Analysis

• Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled.
• Ensure robust risk management is integrated into Starling’s management of its capital, market, funding, liquidity and treasury positions.
• Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed.
• Identify, assess and monitor financial risks, including wholesale credit ensuring Starling’s financial risks are aligned with its Risk Appetite.
• Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank’s risk-based decision-making.
• Provide review, challenge and guidance for the Bank’s stress testing and recoverability framework.
• Provide oversight of the Bank’s liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this.
• Lead, mentor and develop a team of qualified and highly motivated risk professionals.
• Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer.
• Ensure that Starling is fully compliant with all applicable regulations.
• Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls.
• Actively participate in the Bank’s governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank’s financial risk profile.
• Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business.
• Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews

Director of Financial Risk

Risk

• - Define and establish the Group’s framework for supplier risk management.
• - Lead, mentor, and develop the supplier risk team.
• - Ensure all Group and Bank supplier management activities adhere to relevant law and regulation.
• - Design and implement the required processes, tooling, data strategy, and team structure for the function

Head of Supplier Risk

Technical Account Manager

• Build and maintain strong, enduring relationships with clients, understanding their needs, goals, and challenges.
• Serve as the bridge between Engine and our clients, managing all aspects of the client support and experience.
• Engage with product/service owners and incident management specialists within our clients' organisations.
• Participate in monthly and quarterly business reviews with the Client Relationship Director/Engagement lead to discuss strategic initiatives and platform performance.
• Engage in clients' quarterly planning processes to understand their roadmap and align on business requirements.
• Provide regular, transparent updates to clients on changes, categorised as Critical Path, Immediate Impact, and Roadmap items.
• Collaborate with internal teams, including Solutions Architects and Product Owners, to establish estimated delivery timelines for client requests.
• Communicate and coordinate platform changes, assisting with the creation of client release notes for major API updates.
• Provide technical support and troubleshooting for clients, helping to identify, assess, and triage issues based on severity and impact.
• Guide clients on the optimal use of our product, ensuring they get the best value from its technical features.
• Facilitate ongoing technical support by collaborating with engineering teams to troubleshoot and resolve issues.
• Assist new clients with the onboarding process, guiding them through the run process and supporting them during the UAT phase of project delivery.
• Regularly review and update knowledge base materials and runbooks to ensure accuracy and relevance.
• Gather valuable feedback from clients on our product and services, relaying this information to our Technology and Product teams to inform future improvements.
• Contribute to the continuous improvement of our Engine documentation.

Data Analyst

• - Function Architecture: Design and implement our first dedicated People Analytics function. You will lead the transition from manual "offline trackers" to a sophisticated, automated reporting ecosystem that serves as the backbone of the People Strategy.
• - Data Governance & Integrity: Act as the guardian of people data. You will establish robust validation checks to eliminate discrepancies (e.g., between Finance and People data) and ensure 100% Board-level reporting accuracy.
• - Strategic Insights & Storytelling: Translate complex, raw data into digestible visual narratives and "People Health" dashboards. Your work will enable the Executive team to make high-stakes, real-time decisions at pace.
• - Regulatory & Statutory Leadership: Own the end-to-end delivery of critical statutory reporting, including Gender Pay Gap and Pillar 3 disclosures. You will ensure our controls are robust to satisfy internal risk frameworks and external regulators.
• - Operational Efficiencies Design and deploy self-service tools and MI Inventories. This will empower People Partners and Managers to access high-quality insights independently, reducing the manual burden on the core team.
• - Cross-Functional Partnership: Partner with the central Technology Data team to integrate People data into the wider Starling Data Warehouse. You will identify opportunities to automate manual modeling and data cutting.

Client Solutions Technical Director – Engine by Starling

Senior Legal Counsel – Corporate

Business Development Consultant – Southern Europe

Business Development Consultant – Central Eastern Europe

Business Development Strategist

Wholesale Credit Risk Analyst

Security & Intelligence Associate

Solution Architect

Senior Solution Architect – Engine

Solution Architect

Product Consultant – Engine

Director of Financial Risk

Head of Supplier Risk

Technical Account Manager

Data Analytics Lead