Senior Compliance Manager – 12 month FTC

Starling Bank

Senior Compliance Manager providing regulatory compliance advice and oversight for Starling Bank. Leading a team while collaborating across business units to manage conduct-related risks and ensure compliance.

Posted 6/15/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Support the Head of Conduct & Compliance Advice with the day-to-day management of the team. Provide ongoing people management, coaching, and development to specialist direct reports, ensuring appropriate skill, capacity, and performance levels.
Deliver timely, accurate 2LoD compliance and conduct advice across all Starling products, services, and overarching requirements (including Consumer Duty, conduct risk, SMCR, outsourcing, product governance, vulnerable customers, complaints, and conflicts of interest).
Provide independent challenge and oversight to the First Line of Defence (1LoD), while simultaneously building strong, collaborative relationships to foster an effective working environment between Compliance and the business.
Support the development and implementation of requisite conduct risk and compliance frameworks and policies.
Assist the Head of Conduct & Compliance Advice and the broader team with the production of the monthly Compliance reporting pack.

Requirements

What you’ll need

Proven ability to effectively motivate, manage, coach, and develop a team while acting as a positive role model.
Deep working knowledge of relevant financial services laws, regulations, and industry best practices - specifically including BCOBS, PRIN, CONC/CCA, COBS, PSD2, SYSC (MCOBs knowledge is advantageous)
Detailed knowledge and hands-on experience identifying key Conduct and Compliance risks, with a proactive approach to owning and overseeing emerging risks and issues.
Excellent written and verbal communication skills, with a proven ability to build relationships, influence others, and communicate effectively with senior management and committees.
Strong analytical and problem-solving skills to interpret business knowledge, backed by sound judgement, decision-making, and prioritisation skills to see issues through to resolution.
A naturally curious, inquisitive approach to work that questions the status quo when appropriate. Highly resilient, comfortable navigating difficult conversations, and possessing a strong willingness to share knowledge and collaborate across all product lines.

Benefits

Comp & perks

25 days holiday (plus take your public holiday allowance whenever works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

conduct riskcompliance frameworkscompliance reportingfinancial services regulationsBCOBSPRINCONCCCACOBSPSD2

Soft Skills

people managementcoachingdevelopmentrelationship buildingcommunicationanalytical skillsproblem-solvingdecision-makingprioritisationresilience