Client Solutions Consultant

Starling Bank

Client Solutions Consultant leading early stage projects and defining client needs for Engine’s banking technology. Seeking a practical all-rounder with experience in banking and technology consulting.

Posted 6/22/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

This role is pivotal within Engine’s Product & Technology Proposition function, in making sure we understand the client needs, sell the right thing, and build the right product.
We’re looking for a highly practical all-rounder with broad banking, technology, product, or technology consulting experience to join our Client Consulting team.
Client Solutions Consultants take the lead on our early stage projects, helping prospective clients understand how Engine could support their needs and defining the overall scope of a given programme.
Our Client Solutions Consultants lead these projects from an Engine perspective, getting as close as they can to our clients, understanding their context and ambitions, and translating those into an achievable Engine scope, all while also ensuring the day-to-day of the project ticks over.
We’re looking for versatile, adaptable individuals who want to make an impact and enjoy the challenge of a varied and collaborative role.
You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst working with our Product Managers and Engineering teams to design ways to improve it.
Your work will focus on building great client relationships, client-facing requirements gathering & solution design, and managing fast-paced multi-disciplinary project teams.

Requirements

What you’ll need

You are intellectually and technically curious and enjoy learning what things do and how they work
You have a knack for absorbing knowledge and becoming an expert in new areas or technologies
You proactively seek out accountability in a range of contexts and always look to make an impact
You have a technical aptitude and curiosity
You are self-motivated and independent. You’re able to switch contexts as needed and keep perspective on the big picture at all times without being overwhelmed
You are an expert story-teller and facilitator through presentations and written materials.
You’re comfortable handling ambiguity and working in a flat structure.
You have attention to detail
You may have a background at a top-tier consultancy with a focus on functional/tech consulting, or in a client-facing Product or Technology role at a Fintech
You have a broad experience in retail or commercial banking, understanding a range of key processes, customer journeys, business models, and products.
You’re familiar with the challenges faced by retail and commercial banks today as they look to transform their business models in the face of disruption
You have experience of working with modern Engineering teams and a track record of delivering valuable products and features.
Experience of rapidly understanding problems and presenting solutions in a structured and informative manner

Benefits

Comp & perks

33 days holiday (including public holidays, which you can take when it works best for you)
An extra day’s holiday for your birthday
Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
16 hours paid volunteering time a year
Salary sacrifice, company enhanced pension scheme
Life insurance at 4x your salary & group income protection
Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Incentives refer a friend scheme
Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

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Hard Skills & Tools

client-facing requirements gatheringsolution designproject managementproduct managementengineering collaborationproblem solvingdata analysisproduct developmenttechnology consultingfunctional consulting

Soft Skills

adaptabilitycommunicationstorytellingfacilitationattention to detailself-motivationindependencecuriosityaccountabilitycollaboration