Staples Promotional Products

Travel Retail Sales Specialist

Staples Promotional Products

full-time

Posted on:

Location Type: Office

Location: Springfield • Virginia • 🇺🇸 United States

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Job Level

Junior

About the role

  • Engage customers with our travel services and products (i.e., travel supplies, luggage) for an easier travel experience
  • Assist customers through TSA Precheck, passport photos, or by initiating background checks and other services for various federal or state programs
  • Verify customer identity, scan required documents into database system, take passport photos
  • Complete customer fingerprint images, biometric & data capture processes and paperwork
  • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
  • Support other areas of the store during your 8-10 week onboarding period
  • Be flexible to perform other duties as assigned or needed in the store

Requirements

  • 18 years of age or older and must be a U.S. citizen
  • Able to work a flexible schedule based on the store’s needs
  • Proficiency in Microsoft Office; ability to operate a keyboard, photocopier, other office equipment
  • 1+ years customer service-related experience
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously
  • Staples does not sponsor applicants for work visas for this position
Benefits
  • Generous paid time off, consistent hours/shifts, weekly pay and career growth opportunities
  • $250 award upon successfully completing the full vetting process
  • Opportunity for full-time or part-time hours depending on the specific store’s opening(s)
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance; full-time associates are also eligible for medical
  • And many more benefits
  • Compensation based on qualifications and experience

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
biometric data capturedocument scanningfingerprintingpassport photo processingMicrosoft Office proficiency
Soft skills
customer serviceconflict managementcooperationflexibilityintegrity
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