ICICI Bank

Program Manager

ICICI Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama, California, Colorado

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Salary

💰 $90,000 - $93,000 per year

Job Level

SeniorLead

About the role

  • Provide project management, analytical, technological, and process-related oversight for the Black in Business (BiB) and 10,000 Small Businesses (10KSB) programs
  • Lead and promote strategic advising work and identify methods to optimize and implement processes
  • Engage regularly with external stakeholders including the Goldman Sachs Foundation, NYU Stern, and Babson College
  • Supervise two to three staff members and report to the Director
  • Coordinate and manage outreach, recruitment, application, and selection processes for BiB to select 640 businesses annually
  • Manage complex partner relationships with program site teams and partners
  • Analyze applicant and participant data and present key findings to funder and partners
  • Cultivate partnerships with business support services and community development organizations
  • Lead webinars and panels with key partners and stakeholders
  • Participate in evaluation and selection process, including facilitating interviews with applicants and site partners
  • Manage program contact management systems and internal databases; build templates, guides and training materials; host training
  • Manage execution of the 10KSB program in one-two program sites and outreach/selection for three cohorts totaling 120 participants per market
  • Serve as primary point of contact for Goldman Sachs at designated locations and ensure quality of program data
  • Act as BTT team lead when Deputy Director is unavailable; provide coaching and mentorship to junior staff
  • Travel to small business conferences and local sites
  • Conduct performance reviews, hiring, and professional development support for direct reports
  • Serve on an ICIC committee and represent BiB and 10KSB programs

Requirements

  • A Bachelor’s degree and 8-10 years of work experience OR 10+ years of relevant work experience
  • At least 2-3 years of supervisory experience
  • Knowledge of economic development and small business operations is strongly preferred
  • Proficiency in Microsoft Office Suite, including Excel
  • Demonstrated experience with Salesforce or other CRM systems
  • Excellent written and oral communication skills
  • Strong organizational and prioritization skills and a keen attention to detail
  • Professional communication skills for interacting with both internal and external stakeholders
  • Ability to prioritize and complete multiple tasks concurrently while managing competing demands
  • Collaborative, solutions-oriented team player
  • Ability to work remotely and maintain standard Eastern Time Zone business hours
  • Ability to travel at least 20% of the year, nationally
  • Authorization to work in the U.S. (ICIC participates in E-Verify)
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