ICICI Bank

Program Manager

• Provide project management, analytical, technological, and process-related oversight for the Black in Business (BiB) and 10,000 Small Businesses (10KSB) programs
• Lead and promote strategic advising work and identify methods to optimize and implement processes
• Engage regularly with external stakeholders including the Goldman Sachs Foundation, NYU Stern, and Babson College
• Supervise two to three staff members and report to the Director
• Coordinate and manage outreach, recruitment, application, and selection processes for BiB to select 640 businesses annually
• Manage complex partner relationships with program site teams and partners
• Analyze applicant and participant data and present key findings to funder and partners
• Cultivate partnerships with business support services and community development organizations
• Lead webinars and panels with key partners and stakeholders
• Participate in evaluation and selection process, including facilitating interviews with applicants and site partners
• Manage program contact management systems and internal databases; build templates, guides and training materials; host training
• Manage execution of the 10KSB program in one-two program sites and outreach/selection for three cohorts totaling 120 participants per market
• Serve as primary point of contact for Goldman Sachs at designated locations and ensure quality of program data
• Act as BTT team lead when Deputy Director is unavailable; provide coaching and mentorship to junior staff
• Travel to small business conferences and local sites
• Conduct performance reviews, hiring, and professional development support for direct reports
• Serve on an ICIC committee and represent BiB and 10KSB programs