Escalations Case Manager
Angi
Senior Manager, Management Consulting
Stantec
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Senior
About the role
- External client-facing role supporting asset, organizational, financial, infrastructure funding, economic, and technology consulting services to local governments and utilities in North America
- Serve as a primary member of multiple teams at client meetings, including interactive use of analytical tools and facilitating workshops
- Serve as client account manager and project manager for client engagements, ensuring delivery on time and within budget
- Work dynamically with project teams to identify best-fit solutions to complex business, strategic, infrastructure, and operational issues
- Lead the project team in interactive meetings with clients to identify and analyze issues affecting their organizations and stakeholders
- Maintain and grow client relationships and lead business development efforts responding to client requests, RFQs, and RFPs
- Serve as an independent reviewer of analysis prepared by peers or junior staff to ensure technical accuracy and appropriateness of methods and tools
- Meet performance goals and objectives, mentor and train junior staff, and complete required training activities
Requirements
- Strong analytical and problem-solving skills
- Working knowledge of and interest in local government organizational structure, budgeting / reporting, infrastructure funding, and types of services they provide
- Working knowledge and understanding of federal funding programs and policies and state funding programs and policies in targeted geographies including Florida
- Working experience in consulting related to infrastructure funding, economics, pricing, financial analysis and/or working for local government agencies
- Knowledge of and experience with local government funding mechanisms, infrastructure policy, and legal requirements
- Water infrastructure funding and cost recovery experience in Florida
- Direct work experience/history with local government agencies and community-based organizations
- Elements of project management experience, including preparing and managing project scope, schedule, team activities, communication, and deliverables
- Proficiency with PowerPoint, Microsoft Word, Excel, Adobe Acrobat Pro and other business systems
- Excellent written and oral communication and presentation skills
- Capable of presenting/sharing analyses in an interactive work setting while being able to make adjustments in a live setting
- Self-starter capable of efficiently and proactively working independently as well as with a geographically dispersed team on multiple projects simultaneously
- Management experience and the ability to directly manage staff and to manage large and diverse project teams to deliver client projects
- Strong sense of Team and willingness to take on additional responsibility
- Strong attention to details as deliverables are open to public review and scrutiny
- Willing to travel as needed; travel may be initially 10-15%, potentially growing up to 25%
- Requires a satisfactory driving record
- Bachelor’s Degree in business, mathematics, finance, economics, statistics, data science, engineering, accounting, or related fields required; Master’s Degree is a plus
- 10+ years total post-undergraduate working experience
