Stafford Gray LLC

QA Automation Engineer

• Serve as the primary administrator and developer for the organization’s GRC platform.
• Collaborate with stakeholders to understand security and compliance requirements, then design and implement automation solutions.
• Lead automation initiatives for accreditation workflows, evidence collection, control reviews, and other key security processes.
• Design and implement unified security control frameworks aligned with industry standards and integrate frameworks such as CJIS, IRS 1075, PCI, and ARC-AMPE.
• Develop and maintain Python-based API modules and automation scripts to import and update compliance controls, integrate CMDB and vulnerability data, and support continuous monitoring.
• Ingest structured data (JSON, CSV) into the GRC tool and maintain centralized source control and documentation repositories (e.g., Azure Repos).
• Integrate with RESTful APIs to automate data transfers, reporting, and system updates.
• Troubleshoot system issues, identify root causes, and ensure timely resolution.
• Maintain system and project documentation across repositories and knowledge bases.
• Partner with the platform vendor on software issues, updates, and enhancements.
• Participate in development activities, including testing, implementation, and documentation.
• Perform additional duties as assigned.

GRC Tool Administrator – Automation Developer

DevOps Engineer

• **Responsibilities:**** • Build and maintain CI and CD pipelines that support OpenShift workloads** • Manage OpenShift clusters, including deployment, upgrades, scaling, logging, and monitoring** • Automate everything possible using tools like Ansible, GitOps workflows, or scripting languages** • Troubleshoot cluster, container, and pipeline issues across the full stack** • Work with development teams to containerize apps and optimize performance** • Implement security best practices for OpenShift and Kubernetes environments** • Maintain strong documentation around workflows, pipelines, and cluster operations** • Improve reliability, resiliency, and performance of platform services

DevOps Engineer, OpenShift

ServiceNow

• Configure ServiceNow modules based on defined business and technical requirements
• Build and maintain forms, workflows, business rules, client scripts, UI policies, and automation
• Develop and support integrations between ServiceNow and other county systems (REST, SOAP, IntegrationHub, MID Server)
• Troubleshoot platform issues, perform root-cause analysis, and contribute to testing cycles (UAT/SIT)
• Create and maintain technical documentation, configuration records, and platform standards
• Partner with the implementation team to validate technical feasibility, recommend best practices, and support release planning
• Own assigned modules and configuration areas, ensuring quality, stability, and continuous improvement

ServiceNow Workflow Automation Engineer

Business Analyst

• Analyze and evaluate business requirements in partnership with personnel across departments.
• Conduct discovery sessions to understand business needs and translate them into detailed user stories.
• Review business processes from beginning to end and identify opportunities for operational and financial improvement.
• Document business needs and convert them into clear system requirements specifications.
• Identify opportunities to improve business efficiency through enhanced processes or new technical solutions.
• Provide recommendations on system upgrades, software enhancements, and modifications.
• Support strategy development related to process optimization.
• Assist both end users and software developers by providing clarification on requirements and system behavior.
• Troubleshoot software issues and support resolution efforts.
• Conduct basic hardware or software repairs as needed.
• Configure software systems in alignment with documented requirements.
• Prepare and deliver reports related to software analysis or system performance.

Business Analyst – Contractor

• Lead the overall implementation of ServiceNow at the county level
• Run workshops, gather requirements, and document business processes
• Work with the configuration specialist to translate requirements into platform solutions
• Coordinate with departments to support adoption and workflow changes
• Manage timelines, risks, and deliverables
• Support user testing, training, and go live planning
• Work on site in Pontiac two days a week to support meetings and stakeholder work

ServiceNow Implementation Lead

• Configure ServiceNow modules based on business and technical requirements
• Build forms, workflows, business rules, and automation
• Support integrations with other county systems
• Troubleshoot platform issues and support testing
• Document configuration and maintain platform standards
• Partner with the implementation team to guide technical feasibility
• Work on site in Pontiac two days a week for working sessions

ServiceNow Configuration Specialist

Project Manager

• Lead the daily execution of all project work including maintenance tasks and enhancement releases
• Manage the full sprint lifecycle including sprint planning, daily check‑ins, demos and retrospectives
• Coordinate communication across technical teams, business stakeholders and State leadership
• Create and manage project schedules, release plans, resource allocations and risk logs
• Ensure scope, timelines and quality remain aligned with contract expectations
• Oversee change control work, issue resolution and escalation management
• Track deliverables and ensure every release meets system, business and technical requirements
• Provide clear weekly status reports and roadmap updates
• Support UAT planning, deployment readiness and post‑release validation
• Serve as the primary point of contact for the State
• Maintain compliance with service level agreements and all contract obligations

Full-stack Engineer

• Lead all development, integration and architecture work across the MIND platform
• Guide developers, review technical designs, validate approach and ensure code quality
• Support production troubleshooting, root cause analysis and incident resolution
• Provide architectural oversight including system performance, scalability and stability
• Review functional specifications and ensure technical solutions meet business needs
• Oversee release deployments, patching and environment support
• Conduct capacity planning, load testing preparation and system monitoring
• Collaborate with security teams to ensure compliance with required standards
• Support data migrations, data quality assurance and reporting needs
• Develop and maintain development best practices and documentation

Lead Software Developer

Business Intelligence Developer

• Design, develop, and maintain ETL processes, data marts, and BI applications on a Teradata data‑warehouse platform.
• Write advanced SQL queries, transformations, and scripts supporting reporting, dashboards, and analytical workflows.
• Collaborate with data modelers to optimize physical data models for reporting, reconciliation, and performance.
• Ensure all solutions consider data accuracy, query performance, security requirements, and business value.
• Support BI/reporting development through data modeling, dataset preparation, and optimized ETL feeds.
• Meet with end users to gather requirements, clarify needs, and refine analytics and reporting deliverables.
• Provide documentation updates, end‑user support, and training as needed.
• Represent the data‑warehouse team on multi‑team initiatives and coordinate work across parallel DW projects.
• Present technical findings, solutions, and design proposals to review boards and project leadership.
• Offer expert guidance to other developers and contribute to process improvements and coding standards.
• Review and approve test plans, ensuring all required security controls and validation steps are included.
• Participate in change‑management processes and ensure all documentation is properly maintained.
• Support disaster‑recovery planning and implementation for data‑warehouse components.
• Analyze the impact of system changes, new legislation, business‑process changes, and enhancement requests on existing solutions.
• Provide estimates, technical recommendations, and input for planning and budgeting activities.

Senior Data Warehouse Architect, ETL/BI Developer

• **About the Role**Wayne County’s Department of Information Technology is seeking a **Software Engineer III** to support and enhance the County’s enterprise reporting environment. This role focuses heavily on **Oracle Analytics Cloud (OAC)**, **Oracle Autonomous Database**, and **Oracle Data Integrator**, ensuring stability, performance, and highly effective reporting capabilities across OAC, HCM, and ERP environments.
• You’ll join the **Enterprise Applications Development** team and serve as a subject matter expert for the County’s reporting and data integration needs.
• **Key Responsibilities**
• - Serve as SME for reporting needs related to Oracle Analytics Cloud and Oracle Data Integrator.
• - Coordinate change and release activities for enterprise reporting platforms.
• - Use Git and DevOps tools within Agile development practices.
• - Collaborate with departments to understand reporting requirements and integrate them into roadmaps.
• - Develop new reports and enhance existing reporting capabilities.
• - Write scripts using PowerShell, Bash, Batch, Perl, or Python.
• - Maintain reporting documentation, operational runbooks, and incident playbooks.
• - Support security and audit teams with compliance remediation and reporting.
• - Partner with vendors on SaaS solutions to maintain operational excellence.
• - Manage the daily ticketing queue and ensure timely resolution of incidents and requests.
• - Support project deliverables and provide escalation-level issue resolution.

Software Engineer

Product Designer

• Lead the visual design and usability direction of all product interfaces.
• Analyze user workflows, pain points, and desired outcomes to shape improved user experiences.
• Create sketches, wireframes, mockups, and high‑fidelity prototypes aligned with SOM Look & Feel and ADA standards.
• Ensure solutions are scalable, intuitive, and visually consistent across the application.
• Work directly with project team members—Business Analysts, business owners, architects, developers, tech leads, and QA—to understand functionality and requirements.
• Partner with the Business Analyst to evaluate existing processes and develop accurate interface designs.
• Participate in requirement‑gathering meetings, Joint Application Modeling (JAM) sessions, and collaborative workshops.
• Advocate for end‑user needs throughout the lifecycle of the product.
• Conduct usability testing and accessibility testing to ensure compliance with UI/UX and ADA standards.
• Provide developers with guidance on best practices, accessibility requirements, coding standards, and remediation strategies.
• Ensure full conformance with State of Michigan (SOM) Look & Feel Standards.
• Present wireframe and design solutions to Business Analysts, Technical Leads, and business stakeholders.
• Facilitate usability testing sessions and refine designs based on feedback.
• Serve as a liaison to the DTMB Center for Shared Solutions (CSS) eMichigan team.

UI/UX Developer

• Design, develop, and maintain secure applications
• Develop integrations between document management systems
• Implement and automate scanning workflows using Kofax
• Provide production support and troubleshoot issues
• Support Laserfiche customization and enhancements
• Produce technical documentation
• Write clean, efficient, and maintainable code

Software Developer

• Assist the State of Michigan Project Management Office supporting Michigan Department of Treasury with a multi-year high priority project.
• Work closely with DTMB Agency Services technical teams as well as with agency executives/stakeholders in the delivery of Treasury’s City Tax Modernization.
• Be comfortable working in a fast-paced, multi-vendor deployment supporting a hybrid workforce.
• Utilize the State of Michigan’s Project Portfolio Management Tool (Clarity) to prepare project schedules, assign resources and management budgets.
• Prepare information for presentations geared to various audiences.
• Accountable for monitoring, controlling, and communicating project progress by actively managing cost, schedule, scope, resources, quality, and risks.
• Provide leadership and foster collaborative participation between technical and business teams by obtaining consensus and gaining commitment.
• Develop and maintain key PMM deliverables throughout the project lifecycle.

Senior Project Manager, SOM

• Lead technical design, development, and deployment of the new claims processing platform.
• Oversee code reviews and enforce best practices in software development.
• Collaborate with business stakeholders to translate complex insurance claims requirements into technical solutions.
• Manage integrations with Guaranty Associations, accounting systems, and other external/internal systems.
• Ensure compliance with Florida statutes and regulatory requirements related to insurance claims processing.
• Mentor and guide development teams, fostering a culture of quality and innovation.
• Support organizational change management and training efforts during implementation.
• The modernization project aims to:
• Replace OLCP with a modern, scalable PaaS solution that supports multiple concurrent liquidations.
• Automate workflows and notifications to improve operational speed and accuracy.
• Provide a secure, role-based online portal for claimants, agents, and guaranty associations.
• Integrate with external systems using standardized data formats (e.g., Uniform Data Standard - UDS).
• Enhance reporting, audit trails, and compliance with Florida statutes.
• Reduce manual data entry and improve data quality through validation and automation.
• Support disaster recovery, cybersecurity, and regulatory compliance.

Implementation Technical Lead

• Develop and configure **Power Pages portals** for external users (anonymous and authenticated).
• Implement **Dataverse** schema, table permissions, and web roles for secure data access.
• Customize portals using **HTML, CSS, JavaScript, Liquid templates**, and responsive design frameworks.
• Integrate portals with **Azure AD B2C** for identity management and secure authentication.
• Ensure compliance with **WCAG 2.1 AA accessibility standards** and optimize for mobile responsiveness.
• Build features for **file upload**, claims intake, statutory determinations, and estate administration.
• Implement integrations with **Power Automate**, **Dynamics 365 Customer Service**, and external APIs.
• Support governance, ALM, and CI/CD pipelines using **Azure DevOps** or GitHub Actions.
• Prepare technical documentation and provide knowledge transfer to stakeholders.