Stafford Gray LLC

ServiceNow Configuration Specialist

Stafford Gray LLC

contract

Posted on:

Location Type: Hybrid

Location: MI METROMissouriUnited States

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Tech Stack

About the role

  • Configure ServiceNow modules based on business and technical requirements
  • Build forms, workflows, business rules, and automation
  • Support integrations with other county systems
  • Troubleshoot platform issues and support testing
  • Document configuration and maintain platform standards
  • Partner with the implementation team to guide technical feasibility
  • Work on site in Pontiac two days a week for working sessions

Requirements

  • Strong hands on experience with ServiceNow configuration
  • Knowledge of core modules such as ITSM, Incident, Request, Service Catalog
  • Ability to translate requirements into technical solutions
  • Experience building workflows and automation
  • Strong troubleshooting and problem solving skills
  • Ability to work independently and take ownership of assigned modules
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow configurationITSMIncident managementRequest managementService CatalogWorkflowsAutomationTroubleshootingProblem solving
Soft Skills
IndependenceOwnershipCommunication