SR International Incorporation

Proposal Manager

• Lead and manage procurement and contract renewal activities aligned with IT policies and budgets
• Coordinate with procurement, legal, and governance teams for compliance and risk management
• Maintain tracking for renewals, procurement events, and contract milestones
• Represent IT teams in procurement meetings and ensure alignment across stakeholders
• Serve as a liaison between program teams and procurement stakeholders
• Develop and support RFQs, RFPs, SOWs, and solicitation documents
• Provide guidance on requirements and vendor response expectations
• Coordinate across business, IT, and finance teams to finalize proposals
• Conduct quality reviews of solicitation documents before submission
• Lead vendor implementation projects including COTS/MOTS solutions
• Manage project plans, timelines, deliverables, and communication plans
• Coordinate across teams to manage risks, issues, and dependencies
• Track progress against scope, budget, and contractual obligations
• Provide status reporting and governance documentation
• Act as the technical point of contact (POC) for contract-related queries
• Perform compliance assessments to ensure vendor adherence to contract terms
• Escalate risks and issues to leadership as needed
• Maintain records of deliverables, KPIs, amendments, and issue logs

IT Procurement, Contract & Proposal Management Specialist

Consultant

• Analyze and document application environments (dev/test/prod), including configurations and dependencies
• Review and improve deployment processes and pipelines for efficiency and reliability
• Perform code reviews to identify defects, risks, and technical debt; implement enhancements
• Troubleshoot environment issues, deployment failures, and configuration inconsistencies
• Provide recommendations for system stability, automation, and performance improvements
• Conduct knowledge transfer sessions for internal teams
• Collaborate with stakeholders to identify process and technical improvements
• Prepare documentation, findings, and remediation plans

VOLT/IRIS & Foundry Technology Consultant

Manager

• Manage network systems and IT support teams, ensuring high availability and performance
• Lead helpdesk and support operations for end users and external customers
• Serve as a subject matter expert (SME) for network and cloud architecture
• Oversee cloud systems (Azure) and enterprise infrastructure
• Participate in IT strategy, planning, and governance initiatives
• Coordinate and support IT projects and technical initiatives
• Ensure implementation of security best practices and compliance standards
• Troubleshoot and resolve complex network and system issues
• Manage vendors, systems, and infrastructure operations

IT Systems and Support Manager

Call Center Representative

• Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to tax compliance, delinquency and general information requests
• Answering incoming phone calls in a fast-paced environment
• Resolving Tier 1 level issues
• Reviewing taxpayer accounts
• Verifying, gathering and simultaneously updating key information
• Educating taxpayers of online resources and current tax policies
• Submitting requests for payment arrangements
• Documenting actions taken into multiple systems
• Participating in all team engagement activities
• Meeting performance expectations

Call Center Agent

Software Engineer

• Responsible for connecting the different systems, applications, and technologies, including SAP S/4HANA, BRIM, Microsoft Dynamics 365, cloud telephony and IVR, web portals, mobile apps, middleware systems, document storage and retrieval solutions, cloud hosting, and more, to ensure they technically work seamlessly together for best-in-class performance.
• Design, develop, and maintain backend services using tools such as .NET, and Go (Golang).
• Build and optimize APIs, microservices, and cloud native distributed systems.
• Collaborate with cross-functional teams to ensure seamless CI/CD pipelines and containerized deployments (Docker, Kubernetes) to deliver high-quality solutions on schedule and within budget.
• Write clean, maintainable, and well-tested code.
• Participate in code reviews and contribute to team knowledge sharing.
• Stay current with .NET, and GoLang best practices and emerging technologies, applying best practices towards leveraging on-demand open APIs.

Digital Payment Processing Developer

Architect

• Collaborate with Business Analysts on requirements gathering
• Design, develop, and configure applications using Mendix
• Analyze current business processes and define future-state workflows
• Prepare and support User Acceptance Testing (UAT)
• Troubleshoot application issues and resolve defects
• Participate in Agile/Scrum ceremonies

Application Architect

Business Analyst

• Managing test runs, jobs, and calendars
• Reviewing software requirements and user stories; preparing test scenarios
• Designing and developing manual test scripts
• Executing system, integration, regression, and related test cycles
• Detecting, documenting, and tracking software defects and inconsistencies
• Producing support documentation for defects, test results, and testing activities
• Preparing comprehensive testing reports for the design team
• Engaging with clients and vendors to understand product requirements
• Participating in design reviews and providing input on requirements and potential risks
• Delivering timely reviews, test designs, solutions, and documentation
• Applying quality engineering principles throughout the Agile lifecycle
• Performing other related duties as assigned

Business Analyst – FICO, Jonas C&R Software Debt Manager

Project Manager

• Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects
• Develops and maintains project plans and artifacts using PTC or other established project management standards
• Coordinates with business owners and other analysts to define and refine the project scope
• Performs project management duties through the project lifecycle, including initiating, planning, executing, monitoring, and closing
• Conducts lessons learned sessions to identify recommendations for improvement
• Develops and maintains productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients
• Adheres to the PTC PMO Playbook and referenced artifacts

PMO Project Manager – Transportation Technologies

• Design and implement scalable application architecture and infrastructure
• Lead development efforts using modern Microsoft technologies and frameworks
• Collaborate with cross-functional teams in an Agile environment
• Guide adoption of microservices, containers, and cloud-based solutions
• Support DevOps practices including release management and build pipelines
• Review code, enforce standards, and ensure best practices
• Perform data modeling, system integration, and deployment planning
• Research and recommend new technologies and architectural improvements
• Balance technical standards with team flexibility and autonomy

Senior Architect

IT Support

• Designs, develops, and implements complex enterprise AI software solutions using Copilot Studio and other enterprise platforms
• Collaborates closely with technical and non-technical roles to provide design, technical analysis, development/configuration, testing, implementation, and support expertise
• Leads focused on delivering AI solutions from end-to-end
• Ensures that multiple products and services work together to meet business needs
• Cultivates and disseminates knowledge of application-usage best practices
• Collaboration with Enterprise Architecture on the delivery of data and application architecture
• Collaborates with relevant operational and build teams to construct testing and implementation strategies
• Oversees tier 3 application support activities
• Participates in mitigation and control activities as well as identifying and evaluating risks
• Manages people and technology changes
• Facilitates people management and resourcing
• Serves as technical adviser to management and provides software engineering perspective on system requirements
• Performs other duties as assigned

Enterprise Architect – Copilot Studio, Azure AI, Power Platform, M365

• Lead end-to-end delivery of AI solutions across enterprise platforms
• Design, develop, and implement solutions using Copilot Studio, Azure AI, Power Platform, M365, and Gemini
• Collaborate with Enterprise Architecture, data teams, and business stakeholders
• Define technical architecture, design documents, and implementation strategies
• Ensure integration of multiple products and services to meet business needs
• Oversee Tier 3 application support, upgrades, and patch management
• Identify and manage risks, mitigation strategies, and control activities
• Provide technical guidance to leadership and stakeholders
• Support testing, deployment, and ongoing system improvements

Functional Architect 3

Sales

• Design and implement Agency data engineering solutions, including data platform evaluation, selection recommendations, data modeling, and enterprise data architecture development
• Serve as a senior technical contributor responsible for shaping and advancing the Agency’s data ecosystem through scalable, secure, and well-governed data design practices
• Make technical decisions affecting configuration and implementation of data analytics environments, data platforms, integration systems, and environment-specific data storage solutions
• Collaborate with IT Architecture staff, the Agency CIO, and IT Managers to design data solutions aligned with agency business needs, enterprise standards, and long-term architectural direction
• Assist in evaluating solution designs, contributing to business case analysis, and recommending IT architecture improvements
• Contribute to the development and evolution of the Agency’s enterprise data architecture roadmap

Data Integration Architect, IBM StreamSets, Salesforce

Administration

• Collaborate with other ADABAS administrators at MDHS to support MACWIS and other applications supported by MDHS.

Senior ADABAS Administrator

Full-stack Engineer

• Act as a hands-on developer and technical lead , owning solutions from design through deployment
• Develop and customize Dynamics 365 CE solutions, including: C# plugins and custom workflow activities
• JavaScript / TypeScript form scripting
• Entity/table customization
• Model-driven app enhancements
• FetchXML queries and SSRS RDL reports
• Lead on-prem to cloud modernization efforts, including code remediation and solution restructuring
• Migrate or rewrite reports from SSRS to FetchXML RDL, Power BI, or Paginated Reports
• Provide architectural guidance on integrations, extensions, performance, and scalability
• Implement integrations using Dataverse APIs, Azure Functions, Logic Apps , and approved integration patterns
• Ensure code quality, performance tuning, version control, and adherence to security standards
• Collaborate with business analysts, project managers, and functional teams
• Mentor developers and provide advanced troubleshooting support
• Continuously learn and adopt new Power Platform , Dynamics 365 , and cloud capabilities

Dynamics 365 Developer – Technical Lead

Systems Engineer

• Lead business and technical requirements gathering and documentation
• Map business processes, system workflows, and legacy system integrations
• Act as liaison and advocate for Fire Prevention with SHAPE PHX vendors and implementation teams
• Analyze and optimize business processes and workflows for system integration
• Support and lead User Acceptance Testing (UAT) activities
• Contribute to RFP/RFI/RFQ procurement activities
• Support multi-year, phased project implementations
• Deliver executive-level documentation and presentations