SR International Incorporation

Business Analyst

• Serve as a liaison between business stakeholders and technical teams
• Gather and document requirements
• Facilitate workshops
• Create BPMN workflows
• Develop traceability matrices
• Translate business needs into functional and non-functional requirements

Security Engineer

• Support both Security Operations and IT Help Desk teams by assisting with incident management
• Track vulnerabilities and provide technical support
• Monitor networks and assist in compliance initiatives

IT Security and Support Contractor

Network Engineer

• Support enterprise endpoint management, device security, compliance, and systems administration initiatives
• Deploy, secure, configure, and maintain endpoint devices
• Ensure compliance with security standards
• Deliver excellent end-user support
• Manage endpoint lifecycle activities including provisioning, configuration, updates, and patch management
• Implement and enforce endpoint security policies and encryption standards
• Administer and support endpoint manager and security platforms
• Maintain technical documentation for endpoint configurations and operational procedures

Endpoint Systems Specialist – Network Technician

Compliance

• Provide Project Management support to ensure compliance with the terms of a settlement agreement
• Monitor and track compliance obligations associated with the settlement agreement.
• Maintain a centralized implementation plan outlining required actions, milestones, and deliverables necessary to meet settlement terms.
• Maintain a master compliance tracking system to monitor progress toward required obligations.
• Coordinate internal stakeholders and operational teams involved in implementing settlement-related requirements.
• Organize and facilitate meetings, workgroups, or coordination sessions related to settlement implementation.
• Prepare meeting agendas and documenting meeting outcomes, decisions, and action items.
• Identify potential risks, barriers, or delays that may impact compliance with settlement requirements.
• Escalate potential implementation challenges to appropriate leadership when necessary.
• Support internal coordination to ensure required documentation is properly maintained.

Governance & Compliance Coordinator – Settlement Programs

Consultant

• Serve as a technical advisor to guide adoption and usage of enterprise IT systems
• Consult with stakeholders to define business requirements and recommend solutions
• Provide expertise in Salesforce implementation and Agile delivery practices
• Analyze and improve IT systems for performance, scalability, and security
• Evaluate technology trends and recommend system enhancements and modernization strategies
• Advise on risks, costs, and benefits of IT solutions
• Support IT security audits and compliance activities
• Collaborate with program and project teams to deliver technical solutions
• Ensure systems align with enterprise standards, governance, and security policies

IT Consultant

• Gather, analyze, and document business, functional, and user requirements
• Support IT systems including CWIS, AFCARS reporting, and Title IV-E systems
• Assist in transition to the Child Welfare Case Management (CW CM) system
• Manage defects, change requests, and system enhancements
• Track project progress, timelines, and deliverables
• Provide status reporting and ensure compliance with state and federal requirements
• Support User Acceptance Testing (UAT), deployment, and issue resolution
• Perform data quality analysis and compliance tracking
• Collaborate with stakeholders, SMEs, and cross-functional teams
• Facilitate meetings, workshops, and presentations
• Support end users and resolve business and technical issues
• Maintain documentation using Microsoft tools and systems such as TFS, Azure DevOps, MTM, ServiceNow

Project Manager

• Analyze and document business and functional requirements
• Assess existing C#/.NET applications with SQL backend
• Research and recommend application modernization or replacement strategies
• Facilitate workshops and stakeholder meetings (virtual and onsite)
• Coordinate project planning, scope, timelines, and deliverables
• Act as primary point of contact for application assessment initiatives
• Develop work estimates, project plans, and solution documentation
• Guide and direct Business Analysts and application teams
• Ensure solutions align with business strategy and technical standards
• Present findings, recommendations, and documentation to leadership and executives

Architect – Business Analysis, Project Management

• Analyze eServices programs, policies, procedures, and systems to improve efficiency
• Identify and eliminate non-value-added processes
• Act as liaison between IT teams, business users, and vendors
• Provide technical and functional support for internal and external customers
• Conduct management studies, reporting, and process improvement initiatives
• Support QA testing, system analysis, and data validation
• Prepare reports and present recommendations to leadership
• Ensure compliance with tax regulations, policies, and standards

eServices Management Analyst / Tax Analyst

IT Support

• Lead enterprise Azure cloud architecture design and implementation aligned with CAF
• Design and implement landing zones, governance, and security frameworks
• Oversee Azure services including VMs, App Services, Storage, and Azure SQL
• Implement identity and access management using Azure AD, RBAC, and managed identities
• Enforce security and compliance using Azure Policy, Key Vault, and encryption
• Design networking and hybrid/cloud connectivity solutions
• Implement monitoring, logging, and performance optimization strategies
• Drive DevOps practices, CI/CD pipelines, and infrastructure as code (ARM, Bicep, Terraform)
• Lead cloud migration initiatives and support multi-cloud strategies
• Collaborate with stakeholders, leadership, and technical teams
• Provide architectural guidance, documentation, and knowledge transfer

Enterprise Architect

Backend Engineer

• Develop, enhance, and maintain .NET (C#) applications with SQL backend
• Analyze, design, and implement application enhancements and bug fixes
• Provide ongoing application support and troubleshooting
• Work with users to gather requirements and ensure solutions meet business needs
• Support applications including REDCap, SAS, and GitHub-based systems
• Create and maintain technical documentation
• Track and resolve issues, risks, and system defects
• Participate in process improvement and optimization efforts
• Provide regular updates on progress to team leads

.NET Developer

• Lead the design, implementation, and governance of an enterprise-scale Azure cloud platform aligned with Microsoft Cloud Adoption Framework (CAF) principles for the Judicial Branch
• Provide architectural leadership across cloud domains, including landing zone design, governance, security, networking, DevOps, and resilience
• Design and oversee Azure infrastructure (VMs, App Services, Storage, SQL)
• Establish identity and access management using Azure AD and RBAC
• Enforce security and compliance through policies and encryption
• Implement monitoring and optimization strategies

Azure Cloud Enterprise Architect – Landing Zone, CAF

Security Analyst

• Perform security assessments, audits, and risk analysis
• Manage and track security findings, tickets, and compliance metrics
• Review vulnerability scan results and identify false positives and risk priorities
• Collaborate with teams to improve security processes and controls
• Develop and implement strategies to protect data and systems
• Monitor and enforce security policies, standards, and procedures
• Investigate security violations and provide training and awareness
• Identify threats, vulnerabilities, and recommend mitigation strategies
• Maintain documentation and reporting for security compliance
• Support continuous improvement of security posture and operations

Information Security Compliance Analyst

Solutions Engineer

• Conduct architecture assessment and platform review of AEM Cloud implementation
• Identify risks, over-customization, and optimization opportunities
• Define support models, transition plans, and governance frameworks
• Provide architecture design and technical leadership across AEM (Sites, Assets, Forms)
• Collaborate with product, UX, engineering, and vendor teams
• Establish documentation standards and knowledge transfer processes
• Guide security, performance, code reviews, and best practices
• Support decision-making, risk analysis, and technical strategy
• Oversee vendor performance and future technical scope planning

AEM Solution Architect

Content Marketing Manager

• Ensure all digital content complies with ADA accessibility standards
• Focus on accessibility remediation, validation, and compliance across websites and digital documents
• Interpret and apply ADA and accessibility compliance standards
• Perform remediation and validation of digital content for accessibility
• Convert and edit: Website and CMS content, Microsoft Word, Excel, and PDF documents
• Ensure all public-facing content meets WCAG accessibility guidelines
• Collaborate with stakeholders to implement accessibility improvements
• Support ongoing compliance for digital public services

Digital Content Accessibility Specialist – Developer

• Provide Tier 2 technical support for desktops, laptops, printers, scanners, and applications
• Perform troubleshooting, diagnosis, imaging, configuration, and installation of hardware/software
• Support remote users and multiple office locations using remote tools
• Utilize tools such as SCCM, Active Directory, remote desktop, and PowerShell
• Manage user accounts, groups, mailboxes, and permissions
• Assist with device deployment, upgrades, and equipment lifecycle management
• Perform desktop migrations, moves, and printer troubleshooting
• Track and resolve issues through ServiceNow ticketing system
• Ensure compliance with security policies and CISO guidelines
• Provide excellent customer support and prioritize tasks effectively

Business Analyst

IT Security and Support Contractor

Endpoint Systems Specialist – Network Technician

Governance & Compliance Coordinator – Settlement Programs

IT Consultant

Business Analyst

Architect – Business Analysis, Project Management

eServices Management Analyst / Tax Analyst

Enterprise Architect

.NET Developer

Azure Cloud Enterprise Architect – Landing Zone, CAF

Information Security Compliance Analyst

AEM Solution Architect

Digital Content Accessibility Specialist – Developer

IT Support Specialist