Sprout Social, Inc.

Senior Manager, Product Operations

Sprout Social, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $134,100 - $201,100 per year

Job Level

Senior

About the role

  • Lead and develop a team of Product Operations Managers and Technical Program Managers, responsible for driving outcomes and running the operational “engine” that keeps Sprout’s product development moving efficiently
  • Evolve and manage our release process in close coordination with R&D and GTM partners, ensuring teams are aligned, launches are well-coordinated, and customers experience smooth, high-quality releases.
  • Drive operational excellence by setting clear priorities, providing coaching and guidance, and ensuring your team has measurable, sustained impact on how Sprout delivers impact to our customers and teams.
  • Foster cross-functional alignment with engineering, product, design, and GTM teams to improve how we plan, track, and communicate product work
  • Model strong leadership by building trust, cultivating accountability, and supporting both performance and career growth of your team members.

Requirements

  • 7+ years of experience in product management, business operations, program management, management consulting, or operations; ideally within a high-growth SaaS or B2B company
  • 3+ years of experience directly managing other people in a people management role
  • Experience collecting, organizing, analyzing and presenting qualitative and quantitative data
  • Experience influencing senior executives and shaping product decision-making at the organizational or portfolio level.
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Accidental death and dismemberment insurance
  • 401(k) with 50% match
  • Flexible Paid Time Off
  • Ten paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementbusiness operationsprogram managementdata analysisqualitative analysisquantitative analysisinfluencing decision-makingrelease process managementoperational excellencecross-functional alignment
Soft skills
leadershipcoachingguidancetrust buildingaccountabilityperformance managementcareer growth supportcommunicationprioritizationcollaboration
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