Customer Service Representative
It's Just Lunch
Clinical Support Specialist – Temporary
Sprinter Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $25 per hour
Job Level
JuniorMid-Level
About the role
- Providing clinical & administrative support as needed to the clinical team.
- Reviewing each visit to ensure labs, documentation, and patient education completed
- Tracking and notifying patients of lab values, imaging reports, etc. as directed by providers.
- Reviewing schedule to ensure each visit is accurate and ready for in-home visit.
- Transcribing data into EMR before a visit to include past medical hx, surgical hx, medications, preventative care, etc. for review by the provider during visit with patient.
- Uploading documents into EMR.
- Oversee the management of medical records and ensure confidentiality is maintained at all times.
- Facilitate communication between patients, medical staff, and administrative departments to enhance patient experience.
- Address patient inquiries and resolve issues promptly to maintain a positive environment.
- Monitor daily operations to identify areas for improvement in service delivery and efficiency.
Requirements
- Strong writing skills
- Must reside within the United States of America
- Quick and accurate typing speed, excellent computer skills
- Excellent organizational skills and attention to detail to ensure accuracy in appointment documentation and record-keeping
- Experience with medical terminology
- Ability to work in a stressful and fast paced environment
- Self-motivated
- Excellent follow through
- Prior medical office experience, 2 years preferred
- Experience with Elation is a plus
- Experience with coding is a plus
Benefits
- Medical with employee coverage 100% covered by the company
- Dental and Vision plans
- PTO + 11 paid holidays per year
- 401(k) with automatic company contributions
- Career growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical terminologytyping speeddata transcriptionrecord-keepingcodingEMR managementappointment documentationpatient educationlab trackingimaging report review
Soft skills
strong writing skillsorganizational skillsattention to detailself-motivatedexcellent follow throughability to work under stresscommunication skillsproblem-solvinginterpersonal skillstime management
