Senior Product Manager – AI Journey
Gorgias
Product Manager, Prompt Engineering
Spring Health
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $133,440 - $166,800 per year
Job Level
Mid-LevelSenior
About the role
- Support development of a new digital mental health experience by refining conversational flows, analyzing user interactions, and collaborating with clinical, design, and engineering teams
- Analyze conversation data to spot trends, identify opportunities to improve tone, user experience, and clinical efficacy, and work closely with the clinical team to implement changes
- Design and refine conversational experiences: write, test, and refine prompts, build evaluation datasets, analyze model outputs, and iterate until performance meets standards
- Partner with engineers and designers to scope features, run sprints, and deliver cohesive, high-quality product experiences across frontend, backend, and chatbot layers
- Track user behavior and product outcomes, report insights to the team, and help shape the roadmap with data-driven recommendations
- Act as an early-stage builder: pitch in wherever needed to help the team move fast and learn quickly
- Report to the New Venture Product team; hybrid NYC role with expectation of being in-office two days per week at 60 Madison Avenue
Requirements
- 3+ years or product or project management experience
- Strong analytical skills and experience with data-driven decision making
- Strong experimentation skills, including hypothesis generation, A/B testing, results analysis and iterative development
- Exceptional communication, organizational and collaboration skills
- Strong writing and language skills
- Passion for mental health and a commitment to improving access to care
- Ability to thrive in a fast-paced environment
Benefits
- Health, Dental, and Vision benefits start on your first day, including One Medical access
- HSA and FSA plans available with Spring contributing up to $1,000 for HSAs
- Employer sponsored 401(k) match of up to 2%
- Yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- Competitive paid time off including vacation, sick leave, and company holidays
- Parental leave at 6 months: 18 weeks for birthing parents and 16 weeks for non-birthing parents
- Access to Noom weight management program
- Fertility care support through Carrot plus $4,000 reimbursement for related fertility expenses
- Access to Wellhub (fitness, mindfulness, nutrition, and sleep resources)
- Access to BrightHorizons sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement per year
- $200 per year donation matching
- Stock options as part of a competitive total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisA/B testinghypothesis generationiterative developmentconversational designuser experience designprompt writingmodel evaluationfeature scopingproduct management
Soft skills
analytical skillscommunication skillsorganizational skillscollaboration skillswriting skillsexperimentation skillsadaptabilityproblem-solvingteamworkpassion for mental health
