Cloudflare

Senior Director, Product – App Performance

Cloudflare

full-time

Posted on:

Location Type: Hybrid

Location: Austin • New York, Texas • 🇺🇸 United States

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Salary

💰 $286,000 - $350,000 per year

Job Level

Senior

Tech Stack

DNSGoPython

About the role

  • Guide product development through all stages of the product life cycle: identifying customer needs and developing, launching, and sustaining products
  • Represent Cloudflare to customers, vendors, and partners; synthesize information and communicate to internal stakeholders
  • Build, maintain, and develop a world class team of product managers and leaders; hire, develop, and retain extraordinary talent
  • Guide the development of product strategy and roadmap for a broad portfolio (Traffic Management, Data Localization, DNS, TLS Certificate Lifecycle, IP Address Management)
  • Lead PM efforts across teams from ideation through launch, and through ongoing maintenance and support
  • Implement product management processes to increase team velocity, quality, and accountability
  • Develop and nurture relationships with engineering leadership to ensure successful delivery of product
  • Partner with Product Marketing, Marketing, Sales, and Customer Support to drive adoption and gather feedback
  • Build consensus and effectively influence senior-level partners
  • Identify new markets and opportunities for product expansion and represent the company externally as needed

Requirements

  • 15+ years experience in product management and a proven track record of leading large successful programs that span multiple teams
  • Deep understanding of Enterprise Software - the products, the buyers, the opportunities and challenges specific to providing solutions to some of the largest companies in the world
  • Demonstrated ability to build, lead and develop a team of high-performing product managers and product leaders (direct reports)
  • Proven track record shipping data-driven, secure, enterprise products at scale in a highly dynamic environment
  • Strong technical abilities; intimately familiar with modern software development practices used to build and deploy applications
  • Ability to have deep technical discussions with internal and external engineering stakeholders
  • Tolerance for ambiguity, creativity in strategy and execution tactics
  • Strong customer and stakeholder empathy across marketing, finance, engineering, support and ops
  • Great oral communication and written documentation skills
  • A positive "get it done" attitude and the ability to effectively prioritize and advance a large number of projects simultaneously
  • Ability to validate early ideas through quantitative and qualitative methods (A/B and multivariate testing, user testing, etc.) [bonus]
  • Hands-on experience with managing mission critical products or services that run at internet scale [bonus]
  • Familiarity with Internet traffic management, the global internet and data regulatory landscape, TLS certificate lifecycles, DNS best practices and RFCs, and/or Network and IP Address Management related topics such as BGP and DHCP [bonus]
  • Scripting/programming experience (Python, Go, etc.) and/or experience with query languages [bonus]
  • May require authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license (offer may be conditioned)
Benefits
  • Compensation may be adjusted depending on work location
  • Eligible to participate in Cloudflare’s equity plan
  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance
  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan
  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata-driven productsenterprise softwaresoftware development practicesA/B testingmultivariate testinguser testingscriptingPythonGo
Soft skills
leadershipteam developmentcustomer empathystakeholder communicationprioritizationcreativitytolerance for ambiguityoral communicationwritten documentationinfluence