Guide product development through all stages of the product life cycle: identifying customer needs, developing, launching, and sustaining products
Represent Cloudflare to customers, vendors, and partners; synthesize information and communicate learnings to internal stakeholders
Build, maintain, and develop a world class team of product managers and leaders
Lead and encourage a global team of accomplished product managers and remove obstacles to attainment of their objectives
Hire, develop, and retain extraordinary talent to scale the function and meet business goals
Guide the development of product strategy and roadmap for a broad portfolio including Traffic Management, Data Localization, DNS, TLS Certificate Lifecycle, and IP Address Management
Lead PM efforts across teams from ideation through launch and continuing through ongoing maintenance and support
Implement best-in-class product management processes to increase team velocity, quality, and accountability
Develop and nurture relationships with engineering leadership and coordinate closely to ensure successful delivery
Partner with Product Marketing, Marketing, Sales, and Customer Support to drive adoption and gather feedback
Build consensus and effectively influence senior-level partners
Identify new markets and opportunities and build the external and internal relationships required to realize them
Represent the company externally, including speaking engagements and meetings with customers and prospects
Requirements
15+ years experience in product management
Deep understanding of Enterprise Software
Demonstrated ability to build, lead and develop a team of high-performing product managers and product leaders (direct reports)
Proven track record shipping data-driven, secure, enterprise products at scale in a highly dynamic environment
Strong technical abilities; familiarity with modern software development practices used to build and deploy applications
Expert knowledge of Internet protocols and regulatory landscape
Ability to have deep technical discussions with engineering stakeholders
Excellent oral communication and written documentation skills
Self-starter with the ability to take ownership and work with tight timelines
Tolerance for ambiguity, creativity in strategy and execution tactics
Strong customer and stakeholder empathy
Ability to validate early ideas through A/B and multivariate testing (bonus)
Hands-on experience managing mission critical products or services that run at internet scale (bonus)
Familiarity with Internet traffic management, DNS, TLS certificate lifecycles, BGP, DHCP (bonus)
Scripting/programming experience (Python, Go) and/or experience with query languages (bonus)
May require authorization to receive software or technology controlled under U.S. export laws without sponsorship
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family.
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan (equity eligible)
Flexible paid time off covering vacation and sick leave
Leave programs including parental, pregnancy health, medical, and bereavement leave
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementdata-driven productssoftware development practicesInternet protocolsA/B testingmultivariate testingscriptingPythonGoquery languages
Soft skills
leadershipcommunicationteam developmentcustomer empathystakeholder managementcreativityownershiptolerance for ambiguityinfluencerelationship building