Product Manager

• Build, iterate, and own the AI Journey, a strategic AI-powered initiative at Gorgias
• Act like a founder: own end-to-end product vision, execution, and cross-functional alignment
• Work closely with Engineering, Design, Marketing, Sales, and Success
• Talk to customers to validate hypotheses, iterate fast, and build product–market fit
• Scale structure in unstructured environments and create playbooks as needed
• Ship products quickly and iterate based on feedback and signal

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