Product Manager, Prompt Engineering
Spring Health
Senior Product Manager – AI Journey
Gorgias
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $193,100 - $213,400 per year
Job Level
Senior
About the role
- Build, iterate, and own the AI Journey, a strategic AI-powered initiative at Gorgias
- Act like a founder: own end-to-end product vision, execution, and cross-functional alignment
- Work closely with Engineering, Design, Marketing, Sales, and Success
- Talk to customers to validate hypotheses, iterate fast, and build product–market fit
- Scale structure in unstructured environments and create playbooks as needed
- Ship products quickly and iterate based on feedback and signal
Requirements
- Founder-style product builder who loves ownership, speed, and iteration
- Strong product instincts with a sharp eye for what matters
- Comfortable working across business and technical stakeholders
- Naturally customer-facing; thrives in conversations with users
- Can balance short-term speed with long-term product thinking
- Experience working with AI like LLMs, agents, and prompt workflows
- Experience with DTC, marketing automation, or AI-driven marketing tools
- Hands-on involvement in early-stage product development or startups
- Technical curiosity or depth around AI/ML, prompt engineering, or automation
- Proven ability to ship products quickly and iterate based on signal
- Comfortable operating without a safety net and building the playbook as you go
- Must be based in New York or willing to relocate (application question)
- Must be legally authorized to work in the job location or indicate visa needs (application question)
- Must commit to hybrid work in-office 2 days per week (Wednesday & Thursday)
Benefits
- 🏖️ 5-week vacation (We follow each country's appropriate PTO Laws)
- 🤕 Paid sick leave
- 🧸 Paid parental leave (16 weeks)
- 💻 MacBook Pro
- 🍽️ Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
- 🏥 We provide private health insurance and retirement pension
- 💆🏻♀️ Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
- 📚 Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
- 🥰 Quarterly online company-wide summit and annual offsite team/company retreats
- Equity: 0.013% – 0.023%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AILLMsprompt workflowsAI-driven marketing toolsautomationproduct developmentiterationproduct-market fitmarketing automationprompt engineering
Soft skills
ownershipspeediterationcustomer-facingcross-functional alignmentproduct instinctstechnical curiositybalance short-term and long-term thinkingcomfortable in unstructured environmentscommunication
