SpartanX

Manager

• Oversee daily inspection operations across multiple markets
• Ensure projects are inspection-ready prior to AHJ and utility inspections
• Monitor inspection schedules, timelines, and project milestones
• Identify and resolve issues that could delay inspections or project completion
• Coordinate inspection corrections and reinspection activities
• Manage, coach, and develop inspection schedulers, inspection technicians, and support personnel
• Establish performance expectations and departmental accountability
• Conduct performance reviews and support employee development
• Assist with hiring, onboarding, and training new team members
• Monitor inspection pass rates and identify trends requiring operational improvements
• Develop and implement quality control standards that improve inspection success
• Establish and track KPIs related to inspection performance, cycle times, and operational efficiency
• Review inspection documentation for completeness and accuracy
• Ensure compliance with company standards, AHJ requirements, and utility guidelines
• Partner with permitting, scheduling, installation, electrical, service, engineering, and sales teams to maintain project flow
• Communicate with AHJs, inspectors, municipalities, and utility providers when necessary
• Support executive leadership with operational reporting and performance metrics
• Recommend process improvements that increase efficiency and scalability

Solar Inspections Manager

Accounts Payable

• Process vendor invoices accurately and efficiently
• Review invoices for accuracy, approvals, coding, and supporting documentation
• Manage payment schedules and ensure timely vendor payments
• Reconcile vendor statements and resolve discrepancies
• Maintain organized accounts payable records and supporting documentation
• Coordinate with operations, permitting, installation, service, and leadership teams regarding payment-related questions
• Track subcontractor, supplier, and operational expenses across active projects
• Assist with month-end closing activities and accounts payable reporting
• Support audit requests and financial documentation reviews
• Monitor outstanding invoices and proactively address payment issues
• Maintain compliance with company financial policies and procedures
• Assist with process improvement initiatives to increase efficiency and accuracy

Solar Accounts Payable Specialist

Operations

• Oversee residential solar service and repair operations across active markets
• Monitor service performance, completion timelines, and first-visit resolution rates
• Review escalated service issues and develop corrective action plans
• Coordinate service resources to ensure timely homeowner support
• Manage roofing-related project activities, including detach and reset operations
• Coordinate project timelines between roofing contractors, installation teams, and operations departments
• Ensure roofing work is completed according to company standards and project requirements
• Resolve roofing-related operational challenges and scheduling conflicts
• Manage relationships with subcontractors, roofing vendors, and third-party service providers
• Monitor subcontractor performance, quality standards, and completion timelines
• Conduct performance reviews and maintain accountability standards for external partners
• Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams
• Support operational planning and resource allocation across departments
• Identify bottlenecks and implement process improvements that increase efficiency and scalability
• Monitor operational KPIs and provide performance reporting to leadership

Construction Operations Manager

Designer

• Design residential solar PV systems using approved design software and company standards
• Review site survey data, utility requirements, AHJ requirements, and customer information to create accurate system designs
• Produce permit-ready plan sets and supporting documentation
• Ensure designs comply with NEC requirements, utility standards, AHJ requirements, and company specifications
• Coordinate with engineering, permitting, operations, installation, and sales teams to resolve design-related issues
• Review project revisions, redesign requests, and correction requirements
• Assist with troubleshooting design challenges and identifying operational solutions
• Support quality control initiatives and maintain design accuracy standards
• Help develop and improve design workflows, procedures, and operational efficiencies
• Serve as a technical resource for design-related questions and project escalations
• Assist with training, mentoring, and supporting junior design personnel when needed

Solar Design Specialist

Accounts Payable Specialist, Solar

IT Support

• Oversee day-to-day permitting operations across active markets
• Manage, coach, and develop permitting specialists and support personnel
• Establish, monitor, and report on departmental KPIs related to quality, throughput, cycle times, and operational performance
• Allocate resources effectively to support project timelines and operational demands
• Develop and implement process improvements that increase efficiency and scalability
• Ensure permit applications are submitted accurately, completely, and on schedule
• Monitor permit status pipelines and proactively address bottlenecks or delays
• Coordinate with operations, engineering, scheduling, inspections, utilities, and installation teams to maintain project flow
• Research AHJ requirements, permitting standards, and jurisdiction-specific regulations
• Lead market expansion efforts by identifying permitting requirements in new territories
• Coordinate contractor registrations, licensing requirements, and municipal compliance activities
• Maintain organized records of jurisdictional requirements and regulatory changes
• Support executive leadership with reporting, forecasting, and operational planning
• Ensure compliance with all local, state, and regulatory permitting requirements

Permit Manager

Research Analyst

• Conduct preliminary research on engineering, permitting, and utility interconnection requirements across targeted markets
• Research AHJ processes, inspection standards, and operational requirements by jurisdiction
• Gather and organize utility provider information, PTO requirements, net metering policies, and interconnection timelines
• Analyze market conditions, operational barriers, and regional solar landscape trends
• Maintain organized databases and documentation related to utility territories, permitting requirements, and market conditions
• Support operations, permitting, engineering, and leadership teams with research findings and market intelligence
• Identify potential operational challenges, permitting delays, or regulatory concerns before market entry
• Track changes in utility policies, permitting standards, and regional solar requirements
• Assist with operational planning and market expansion initiatives
• Prepare reports, summaries, and research documentation for leadership review

Market Research Specialist

• Oversee daily residential solar service operations and technician workflows
• Review active service queues, escalations, and open service projects
• Ensure proper scheduling based on urgency, technician skill level, and operational efficiency
• Monitor service timelines, operational KPIs, and first-visit resolution performance
• Coordinate with installation, permitting, inspection, and operations teams as needed
• Assist with escalated homeowner concerns and operational resolutions
• Review incoming service requests, monitoring data, photos, notes, and service history
• Support technicians with troubleshooting, diagnostics, and operational guidance
• Identify recurring service trends and implement corrective operational solutions
• Ensure technicians are properly prepared with required tools, equipment, and replacement materials
• Reduce unnecessary repeat service visits through proper diagnosis and operational planning
• Verify all required service documentation is complete and accurate before ticket closure
• Manage technician productivity, documentation quality, and service performance
• Review completed service photos, notes, and repair resolutions
• Support technician coaching, accountability, and ongoing training initiatives
• Conduct quality control reviews and operational audits when necessary
• Assist with process improvements and service department scalability

Solar Service Manager

• Oversee daily service operations and technician workflows
• Review service queues, escalations, and active projects
• Ensure proper scheduling based on urgency, geography, and technician skill level
• Monitor service timelines and maintain department KPIs
• Lead remote communication with technicians, operations, and homeowners
• Assist with escalated homeowner concerns and operational resolutions
• Review all incoming service requests prior to dispatch
• Determine likely root-cause issues before assigning service calls
• Ensure technicians are dispatched with the proper tools and equipment
• Manage technician productivity and service quality
• Hold technicians accountable for thorough repairs and complete reporting

Service Manager

• Oversee day-to-day electrical operations for residential solar projects
• Manage and support licensed electricians, apprentices, and field crews
• Ensure all work is completed safely and in compliance with NEC and Iowa code requirements
• Review project schedules, manpower needs, and installation timelines
• Assist with troubleshooting electrical and operational issues in the field
• Coordinate with operations, permitting, inspections, and service departments
• Conduct quality control reviews and jobsite audits
• Support crew development, accountability, and training initiatives
• Ensure proper documentation, inspection readiness, and project closeout compliance
• Maintain professional communication with homeowners, AHJs, and internal teams

Electrician Manager

Customer Support

• Communicate with homeowners in both English and Spanish via phone, email, and text
• Answer customer questions regarding project timelines, scheduling, inspections, service, and system activation
• Coordinate with operations, scheduling, permitting, service, and installation teams to provide accurate updates
• Document homeowner communication and account activity within company systems
• Assist with resolving customer concerns professionally and efficiently
• Escalate operational or service-related issues when necessary
• Support appointment confirmations, reschedules, and project follow-ups
• Maintain professional communication standards while representing SpartanX
• Help improve customer satisfaction by providing clear and timely communication