FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Oversee daily service operations and technician workflows
- Review service queues, escalations, and active projects
- Ensure proper scheduling based on urgency, geography, and technician skill level
- Monitor service timelines and maintain department KPIs
- Lead remote communication with technicians, operations, and homeowners
- Assist with escalated homeowner concerns and operational resolutions
- Review all incoming service requests prior to dispatch
- Determine likely root-cause issues before assigning service calls
- Ensure technicians are dispatched with the proper tools and equipment
- Manage technician productivity and service quality
- Hold technicians accountable for thorough repairs and complete reporting
Requirements
What you’ll need- Strong leadership and operational management experience
- Prior experience in residential solar service operations preferred
- Ability to analyze service trends and identify root causes
- Strong understanding of solar systems, monitoring platforms, and troubleshooting workflows
- Exceptional organizational and communication skills
- Ability to manage remote workflows and technician accountability
- Experience with scheduling systems, CRMs, and service management software
- High attention to detail and process consistency
- Ability to remain calm and solution-focused under pressure
- Strong customer service mindset with professional communication skills
Benefits
Comp & perks- Competitive compensation
- Remote leadership opportunity
- Growth opportunities within a rapidly expanding solar company
- Team-focused culture built on accountability and professionalism
- Opportunity to directly influence operational performance and customer satisfaction
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
service operations managementservice quality managementroot cause analysisscheduling systemsservice management softwaresolar systems knowledgetroubleshooting workflowsKPI monitoringtechnician productivity management
Soft Skills
leadershiporganizational skillscommunication skillsremote workflow managementcustomer service mindsetproblem-solvingattention to detailability to work under pressureaccountability