Technical Product Support Analyst
Boeing
Chemical Support Engineer – Paper
Solenis
full-time
Posted on:
Location Type: Hybrid
Location: Tacoma • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $83,500 - $139,100 per year
Job Level
Mid-LevelSenior
About the role
- As a chemical support engineer, you will be the primary support for your district to ensure treatment chemicals and equipment are used effectively, economically and safely at accounts within the district.
- You will also assist and work alongside sales account managers with the design and implementation of treatment programs.
- Routine service visits and testing as required to ensure safe and effective treatment programs within the pulp and paper industry.
- Update databases with each service visit and generate weekly service reports as required
- Assists with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action – ensures the sales account manager is kept informed
- Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required
- Assist with data analysis on program performance
- Routine monitoring and maintenance of feed equipment as required
- Participate in technical training opportunities for advancement of skills and knowledge
Requirements
- A background in papermaking or chemical applications in a paper mill setting; Ideally 5-8+ years of experience.
- Bachelor’s Degree (Science or other technical degree). Would consider experience in lieu of a technical degree)
- Solving complex and non-routine technical problems
- Strong relationship management skills
- Industry and customer literate, or ability to pick up industry and Solenis technologies quickly
- Must be able to lift up to 50 lbs, conduct pre-employment screenings and have a valid driver’s license
- Drive for results; proactively addresses complex issues
- Fluency in Microsoft Office (Word, Excel and PowerPoint)
- Must live within 1 hour of customer (Port Townsend, WA)
Benefits
- Competitive Base Salary, Incentive Plan and Annual Merit Increases
- 401(k) w/ match
- Relocation assistance
- Company Vehicle, Laptop, Phone
- Continuous professional development with many opportunities for growth!
- Recharge with vacation, sick time and additional floating holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
chemical applicationsdata analysistechnical problem solvingroutine service visitsmonitoring and maintenance of feed equipment
Soft skills
relationship managementdrive for resultscommunicationproblem-solving
Certifications
Bachelor’s Degreevalid driver’s license
