SOFTSWISS

Bookkeeper

• Accurate and timely payroll processing across multiple locations
• Interaction with local accountants and (or) outsourcing payroll companies
• Preparation of lists of employees for payroll
• Work with contracts B2C, B2B
• Calculation and accrual of bonuses according to corporate policies
• Maintaining payroll costs for management accounts
• Entering accruals and deductions in internal accounting system
• Working with the HR and managers for closing probationary periods
• Communication with employees and managers, consultations, clarifications, assistance
• Calculation of salary change conditions at locations in accordance with company policies
• Preparing and submitting reports on internal management requests
• Preparation of salary certificates
• Support employees and managers through consultations, manage contracts and payroll-related documentation, and provide reporting for management needs

Payroll Specialist – Middle

Communications

• Lead the IC team and grow its expertise
• Partner with C-level and managers: help them be transparent, human, and clear in their communications
• Create formats that truly engage and shape culture: livestreams, AMAs, storytelling, rituals, interactive projects
• Apply modern approaches: psychology of perception, neuro-communications, marketing techniques
• Experiment: bring ideas from media, culture, community-building and adapt them to SOFTSWISS
• Measure impact not only by numbers (reach, eNPS) but also by how people respond: trust, engagement, pride

Internal Communications – Team Lead

Producer

• Produce high-quality content: articles, interviews, scripts, stories, and creative formats that reflect our tone of voice
• Experiment with new formats (video scripts, podcasts, infographics, interactive posts) with an eye on engagement
• Support other teams with content that fits the company's tone of voice and keeps the noise low
• Turn leader messages and business updates into content people actually understand and want to share
• Keep an editorial eye on consistency, quality, and storytelling across all channels
• Work closely with the Internal Comms Team Lead to find new ways of engaging people through content
• Make internal content exciting, structured, and meaningful so employees feel informed, inspired, and connected

Internal Communications Content Producer – Middle

Customer Success Manager

• Execute strategies to retain players, increase engagement, and reduce churn
• Segment players and tailor retention efforts to maximize lifetime value (LTV)
• Plan and run targeted marketing campaigns (email, SMS, in-game messages)
• Monitor player activity and analyse behaviour using data tools
• Track KPIs such as churn rate, LTV, and active user metrics
• Generate reports with insights and recommendations for optimization
• Handle player feedback and ensure personalized rewards and bonuses

Junior CRM Manager

Technical Program Manager

• Handling technical operations requests from first line support about transactions issues and Payment Methods work
• Roll out a customization of new Clients Customization Payment Methods on the Client’s website
• Technical troubleshooting about transactions and Payment Methods
• Maintaining the efficiency of payment systems
• Interaction with payment systems
• Analysis and identification of patterns in problems with payments with subsequent reporting
• Interaction with related departments (2nd line, Finance, Account managers, B2C…)

Junior Technical Operations Manager

Backend Engineer

• Investigate, debug, and fix product issues while making sure they don’t happen again.
• Read and understand complex codebases, break down problems into clear, actionable steps, and share your insights with the team.
• Build and maintain web back-end features and services that are reliable, scalable, and maintainable.
• Automate repetitive tasks and customer requests to make life easier for everyone.
• Write clean, well-tested code – unit, integration, or contract tests – and confidently work with mocks and fixtures.
• Collaborate with team members across L1/TAM/Product.
• Continuously learn new technologies, frameworks, and domains to grow your skillset.
• Transition to the Ruby on Rails stack as the role requires.

Back-end Engineer, Junior/Middle

Content Marketing Manager

• Ensure an engaging and seamless player experience by managing promotions, gaming content, and platform configurations
• Create and manage promotions and tournaments
• Place banners on the frontend according to banner schedule
• Manage game lists, update categories, and optimize content based on Casino Team requests
• Place content for new brands in collaboration with marketing teams
• Create bonus configurations, loyalty offers, and comp point systems
• Resolve bonus discrepancies and troubleshoot platform issues
• Maintain and optimize pop-ups and create landing pages
• Ensure smooth currency flow across bonuses, tournaments, and games

Junior Sportsbook Content Specialist

Accountant

• Workflow and payments control
• Daily processing of bank statements, corporate card transactions and crypto payments
• Monitoring the accuracy of all cash-related operations
• Intercompany accounts reconciliation
• Working with payment requests (creation and review), ensuring proper classification of cash flow items
• Collaboration with cross-functional teams on payment processing, data exports and related matters
• Work with the vender/customer directory: unification, maintenance, enhancement initiatives
• Monthly preparation of CF statements
• Participation in the automation of cash flow and reporting processes
• Participation in the budgeting process
• Other ad hoc work as required

Accountant, Cash & Reconciliation – Middle

DevOps Engineer

• You’ll work on infrastructure and CI/CD systems, driving stability, automation, and scalability for our platforms and services.,Communication and collaboration with product development team and stakeholders.,Setup and maintain infrastructure for production/staging environments.,Support and development of Gitlab CI pipelines.,React to monitoring events (periodical day/night duties).,Improve infrastructure setup and maintenance processes.,Participate in the design of complex IT systems.

Senior DevOps / Systems Engineer

Manager

• Manage end-to-end setup of clients with the SOFTSWISS Game Aggregator
• Connect clients to the aggregator and to game providers
• Handle client requests such as RTP adjustments, limits, and currencies
• Provide full support for clients' requests to game providers
• Create and maintain clear, organized documentation
• Use Jira, Confluence, email (Gmail), and Gitlab to coordinate setups and track progress
• Ensure smooth client operations and successful integrations

Setup Manager – Junior

Business Analyst

• Translate business requirements into clear software specifications and support the development team in delivering solutions
• Assist the Product Owner in transforming business requirements into software requirements
• Develop and maintain a Software Requirements Specification (SRS)
• Investigate stakeholder requests through direct communication
• Gather requirements by analyzing business and technical documentation, interfaces and competitors
• Collaborate with development teams during feature investigation and development
• Provide guidance to internal and external teams on software functionality
• Contribute to the improvement of BA processes and workflows
• Work on the SOFTSWISS Sportsbook product to develop innovative sportsbook software

Mid-Level Business Analyst

Technical Account Manager

• Drive smooth API integrations and technical onboarding for partners, ensuring clear communication of product capabilities and timely delivery of customized solutions. Act as the technical bridge between clients, account managers and internal teams to support scalable and efficient partnerships. Key responsibilities: Client Integrations: lead API integration processes, present product capabilities and provide full-cycle support during onboarding Product Customization: help merchants tailor our solutions to their specific needs, setup required routings strategies, gather analytics, provide experienced advices Feature Analysis: gather client requirements, contribute to feature scoping and coordinate with product, engineering and analytics teams Project Coordination: manage task lifecycles, prioritize objectives and ensure timely, high-quality deliveries

Graphics Designer

• Create impactful visuals that strengthen FinteqHub’s brand presence and support marketing campaigns across digital and offline channels
• Design marketing visuals including banners, printed materials, sales decks, and merchandise
• Develop creative concepts and execute high-quality graphics in 2D and 3D
• Collaborate with the marketing team to create assets for digital campaigns and social media
• Support animation projects when needed (motion graphics, GIFs, short videos)
• Maintain brand consistency across all design outputs
• Stay updated with design trends and recommend innovative solutions
• Use AI-driven tools to assist creative content generation and design workflows

Graphic Designer – Middle

• You will be responsible for managing and coordinating the release process of new games, ensuring accuracy and timeliness of information across our systems. The role includes monitoring and updating game data, maintaining communication with partners regarding new releases and updates, managing graphic assets, and ensuring smooth information flow to clients and colleagues through announcements and newsletters.
• Key responsibilities:
• Monitoring the relevance and completeness of information in our system, which includes: adding the new games from our partners spaces controlling of existing games and the relevance of information contacting with partners about new releases, graphic assets, changes in games and other technical questions Adding the graphic materials to our graphic repository (CDN) Making an announcements and newsletters for our clients and colleagues about new releases and changes in games (through our chats and letters in English)

Junior Game Release Manager

QA Engineer

• SOFTSWISS continues to expand the team and is looking for a Manual QA Engineer. We need a true, experienced, and accomplished professional who shares our culture and values. You’ll work in our Setup Team, contributing to our continued growth and innovation in the Casino Platform. Purpose of the Role: You’ll play a key role in ensuring the quality and reliability of our products by applying industry-standard QA practices and tools. You’ll collaborate closely with development and product teams to design, execute, and optimize test plans across the full software development lifecycle. Your work will help identify and resolve issues early, drive continuous improvements in testing processes, and contribute to seamless, high-quality product releases.

QA Engineer, Manual

• SOFTSWISS is hiring a Setup Manager to join our team. The role involves connecting clients to the aggregator and game providers, handling requests like RTP, limits, and currencies, managing documentation, and working with Jira, Confluence, Gmail, and Gitlab to ensure smooth client setup.
• Purpose of the role: You will be responsible for managing the end-to-end setup of clients with our aggregator and game providers, ensuring their requests - such as RTP adjustments, limits, and currencies - are handled accurately, while maintaining clear and organized documentation to support smooth client operations.
• Key responsibilities: Connecting clients to the aggregator. Connecting clients to game providers: full support of the client's request. Work with documents Working with Jira, Confluence, mail, Gitlab

Setup Manager – Middle

Account Manager

• Finteqhub — a PCI DSS certified payment gateway providing integration with payment systems via a single software platform
• Responsible for developing strong, long-term relationships with PSP partners and optimising account performance
• Act as first point of contact for PSPs, ensure timely responses and proactive partnership development
• Identify opportunities to optimise account performance including AR and other key metrics
• Negotiate referral agreements, onboard new clients under agreements, and secure beneficial discounts
• Develop and execute account growth plans and explore new solutions, features, and channels
• Monitor PSP account progress and collaborate cross-functionally with BizDev, Tech, Treasury, and Business Account Management

Key Account Manager

• SOFTSWISS continues to expand the team and is looking for a Business Analyst. We need a true, experienced, and accomplished professional who shares our culture and values. You’ll work in our Setup Team, contributing to our continued growth and innovation in the Casino Platform. You will play a key role in driving product development by transforming high-level business needs into clear, actionable requirements. Acting as a bridge between stakeholders, design, and development teams, you will ensure alignment, smooth delivery of features, and well-documented processes that support both short-term project goals and long-term product growth. Collaborate with the Product Owner to refine high-level requirements into detailed requirements. Formalization, documentation, and visualization of requirements. Create, manage, and maintain Jira tickets for the development and design teams, tracking them through the entire lifecycle. Facilitate and conduct estimation sessions with the development team. Create, update, and maintain product documentation. Act as a bridge between stakeholders, design, and development teams to ensure smooth delivery of features.