Director, Digital Commerce Experience
Clean Simple Eats
Marketing Associate
SoftService
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $62,500 per year
Job Level
JuniorMid-Level
About the role
- Report to the CRO and support community building and day-to-day marketing operations
- Maintain communication and restocks with core influencers, brand friends, and partners
- Build new gifting lists for launches and seasonal moments and generate outbound gifting requests
- Track shipments, received posts, usage rights, and other key information in a master database
- Work within ShopMy to expand creator and affiliate reach and ensure monthly deliverables are met
- Assist the part-time office manager with influencer and partner packouts and help organize bespoke launch mailers
- Source components, assemble kits, and prepare labels and inserts for mailers
- Partner with CX to identify brand-relevant inbounds and draft responses aligned with brand voice and FAQs
- Monitor comments and DMs for UGC opportunities, product feedback, and trends worth testing in content
- Stage and post social content on agreed channels and calendars in coordination with copy and design
- Save, tag, and store UGC in the content library with creator handles, rights status, and themes for reuse
- Support the broader team with ad hoc tasks across design, copy, and growth and prepare simple reports, decks, or recaps for launches, mailers, and partnerships
Requirements
- A degree in marketing, communications, design, or a related field (Prior beauty experience a plus)
- Strong knowledge of social platforms and creator culture, with an instinct for what feels on-brand
- Excellent organization and follow-through
- Comfort in Google Workspace
- Familiarity with project management tools and Slack
- Clear written communication and a collaborative, can-help attitude
- Light content skills such as shooting on phone, basic editing in CapCut or Adobe Express, and simple photo retouching (Nice to have)
- Experience with Airtable or Google Sheets for tracking and reporting (Nice to have)
- Familiarity with Shopify, Klaviyo, Figma, and ShopMy or other affiliate platforms (Nice to have)
