Socomec Group

Engineer

• Mechanically develop technical modules/components that can be integrated into electrical panels.
• Analyze marketing specifications and translate them into technical specifications.
• Design mechanical solutions in a multiphysics environment (mechanical, electrical engineering, thermal).
• Lead development phases following the V-model: feasibility, design, prototyping, testing, and validation.
• Use and leverage CAD tools.
• Collaborate with qualification, industrialization, and production teams during technical discussions.
• Contribute to continuous improvement and to the documentation and retention of technical solutions.

Mechanical Development Engineer

Sales

• Dagelijkse commerciële aansturing van het PSM-team en ondersteuning van de Managing Director NL.
• Realiseren van omzet- en margebudgetten en borgen van duurzame, winstgevende groei.
• Ontwikkelen van samenwerking met UPS, Energy Storage en Expert Services team om waar mogelijk gecombineerde oplossingen te positioneren.
• Samenwerken met Specification- en IKA-teams ter ondersteuning van de Nederlandse verkoopstrategie.
• Opstellen en uitvoeren van het PSM verkoopplan voor Nederland (projecten én distributie/run-rate).

NL Sales Manager – Power Switching & Monitoring

Sales Engineer

• Develop an in-depth knowledge of Socomec’s Power Switching & Monitoring (PSM) product range
• Manage and support existing partners within the territory, assisting with their day-to-day commercial and technical activities
• Generate and develop sales opportunities for PSM products within the territory
• Prepare, manage, and follow up on quotations
• Act as a PSM specialist, working closely with pre-sales and technical teams to ensure customer expectations are met
• Present new Socomec technologies to major end users, consultants, design-and-build contractors, and specifiers
• Collaborate with colleagues across Critical Power, Energy Efficiency, Power Control & Safety, and Energy Storage
• Develop a strong understanding of how Socomec products integrate within a customer’s electrical infrastructure
• Undertake any other reasonable duties as required by the company

PSM Sales Engineer

• Your product portfolio consists of innovative switching components for managing and protecting low-voltage installations and products for monitoring and improving energy efficiency in buildings and installations
• You are responsible for managing existing customers and acquiring new accounts within your region
• You develop and maintain long-term customer relationships at both the operational and strategic levels
• To this end, you maintain commercial contacts with panel builders, installation companies, OEMs, consultants, and end users
• In addition, you manage the quotation process, conduct negotiations, and, in collaboration with the internal sales department, supervise the follow-up of projects
• You actively approach potential customers and analyze the market using customer information obtained from the sales department to generate leads, a quotation pipeline, and orders
• For technical issues, you are able to provide customers with adequate advice and translate the proposed solution into an order
• You work closely with your colleagues in internal sales and application engineering. In this role, you'll be responsible for optimal collaboration to achieve the assigned region, contracts, and objectives (sales targets and customer satisfaction)
• You'll proactively and creatively contribute to developing and growing the service proposition
• You'll collaborate daily with the local team in Houten and international colleagues at our factories in France.

Sales Engineer – Power Switching & Monitoring

Manager

• Oversee and coordinate all field service activities for Socomec’s low voltage products in the assigned region.
• Ensure timely and effective execution of service orders (, commissioning, preventive and corrective maintenance, emergency response).
• Build and maintain strong customer relationships, acting as the primary escalation point for complex technical or service issues.
• Drive customer satisfaction and retention through proactive communication, site visits, and regular performance reviews.
• Recruit, train, mentor, and evaluate a team of field service engineers and technicians (including third-party contractors as needed).
• In collaboration with NAM Technical Advanced Support (TAS) develop and implement training plans to ensure technical competency and safety compliance.
• Plan and allocate resources to meet service demand, optimize scheduling, and ensure efficient use of labor and materials.
• Monitor and report on key performance indicators (KPIs) such as response time, first-time fix rate, customer satisfaction, service revenue, and cost control.
• Directly influence revenue recognition, cost management, and contract (new business) acquisition through effective service delivery and customer engagement.
• Support sales and business development by identifying service opportunities and assisting with proposals and customer presentations.
• Champion a safety-first culture; ensure all team members adhere to health and safety regulations and company policies.
• Conduct risk assessments, safety audits, and incident investigations as required.
• Maintain up-to-date certifications and training for all team members.

Regional Service Manager

Product Marketing

• Analyze market and technical information to develop product requirements and specifications.
• Collaborate with R&D, technical sales, and project management to prioritize features and maintain product roadmaps.
• Contribute to product strategies, pricing analysis, launch tactics, and commercial proposals.
• Support sales by participating in customer discussions, developing technical documents, and presentations.
• Guide and conduct market assessments, provide regulatory guidance.

Product Marketing Manager

Accountant

• Oversee the general ledger, ensuring accuracy and compliance with company policies and accounting principles.
• Prepare and review journal entries, reconciliations, and supporting documentation.
• Ability to gain an in depth knowledge and understanding of your accounts for month end reviews with Senior Management.
• Lead month-and year-end close of accounts.
• Prepare ad hoc data analysis, as directed.
• Manage the month-end and year-end closing consolidation into corporate tools. Ensure accurate mapping and translation of accounts so that financials are clear and well understood by all stakeholders.
• Monitor and analyze accounting data; particularly the balance sheet, in-transit/interim accounts and Intercompany. Ensuring accuracy and rectifying any issues with management approval.
• Maintain capex and fixed assets register for the assigned scope. Ensuring all coding is accurate at time of entry in the ERP.
• Ensure monthly COGS accuracy for intercompany and third party.
• Analyze and allocate manufacturing costs, including materials, labor, and overhead with regular review of cost variances.
• Work with operations/production teams to ensure accurate BOM and BOL for both manufactured and finished goods.
• Conduct regular inventory reconciliations and audits with internal teams.
• Evaluate and enhance processes for greater efficiency, accuracy, and scalability.
• Collaborate with IT and finance leadership to implement automation tools and ERP systems upgrades.

Support Engineer

• Lead Level 3 support activities across the NAM region, including remote diagnostics, incident analysis, corrective action planning, and on-site expert interventions.
• Perform root cause analysis for complex technical issues and provide structured reporting to factories and customers.
• Use corporate digital tools and IoT platforms for remote diagnostics and performance monitoring.
• Support the deployment of firmware, software, technical upgrades, and engineering modifications in the field.
• Maintain deep expertise across Socomec Critical Power portfolios, including UPS, PCS, BESS interfaces, STS, and associated monitoring systems.
• Promote and enforce strict safety procedures across all service operations.
• Support continuous improvement of escalation and de-escalation processes following PDCA and A3 methodologies.
• Contribute to standardization of service procedures and technical instructions for technicians and partners.
• Coordinate technical escalations between TOS, PLM, R&D engineering, and customers.
• Track open issues, ensure timely follow-up, and document actions and resolutions.
• Represent NAM in PLM, TOS, and TAS technical meetings and provide weekly feedback to internal teams.
• Contribute to new product development reviews to ensure after-sales and serviceability requirements are integrated.
• Own the knowledge management process for NAM, including technical documentation, field bulletins, and service instructions.
• Define training needs, design training programs, and ensure proper curriculum alignment with HQ standards.
• Deliver advanced and expert-level training for technicians, distributors, and subsidiaries (CIM Levels L3 and L4).
• Ensure PROTEUS data accuracy and maintain training indicators and records.
• Support digital training content development (e-learning, 3D modules, virtual simulators).
• Provide high-quality remote technical support through ticketing systems and direct customer communication.
• Maintain strong relationships with key customers, distributors, and subsidiaries to ensure consistent technical performance.
• Support technical discussions during project commissioning, site acceptance testing, or major system upgrades when required.

After Sales Technical Support Expert

Account Executive

• Responsible for third-party and inter-company AP invoices approval, posting and payments for one or several SEAP entities (e.g.: Australia, Indonesia, Malaysia, ).
• Responsible for staff claims approval, posting and payment for one or several SEAP entities (e.g.: Australia, Indonesia, Malaysia, ).
• Approvals of Intercompany, 3rd party and staff claims require review of supporting documents and compliance with Delegation Of Authority, before payment.
• ERP: Update exchange rates in SAP and perform month-end revaluations.
• ERP: Manage vendor creation in SAP B1.
• ERP: Reconcile Statement of Accounts from third-party and inter-company suppliers against AP Aging in SAP B1. Resolve any discrepancies with suppliers.
• Interco reconciliation tool (HFM): Upload inter-company transactions in HFM and ensure proper matching.
• Prepare assigned Balance Sheet schedules.
• Post certain standard monthly journal entries.
• Prepare the monthly cash flow forecast for review by Senior Accountant.
• Periodically check sufficient liquidity for operations and proactively alert Manager about any potential cash flow situations.
• Ensure external/internal loan repayments and interest payments are promptly processed according to the due date/payment terms.
• Handle banker’s guarantee issuance and liaise with bank on AP-related matters.
• Prepare GST/SST/VAT/WHT filing for review by Finance Manager/Senior Accountant prior to submission.
• Support the annual audit process by providing required documents to both external and internal auditors.
• Assist and actively participate in project and system implementation activities.
• Cover other AP executive’s daily operations during period of leave or absence.
• Undertake any ad-hoc Finance assignment as required.

Accounts Executive – Accounts Payable

Administration

• Deploy and administer the group's CAD, CAE and CAM tools in accordance with standards and interoperability.
• Lead upgrades, version migrations and deployments in collaboration with IT and key users.
• As part of contract management, handle software licenses, vendor and integrator contracts, and associated budget monitoring.
• Provide Tier 3 user support and support key users in their support and training responsibilities.
• Contribute to continuous improvement, rationalization and integration projects for new solutions, notably within the group's PLM program.
• Conduct technology watch on tools, usage, hardware performance and market developments, with particular attention to AI-driven advances.

CAD/CAM Administrator

• Identify upcoming projects in the market
• Reach and influence decision makers involved in those projects in order to specify the technical features of our products
• Follow-up on the project in its different stages (specification, pricing & budget, order, supply chain, etc).
• Fill in specification sheets
• Provide technical support and training during prescription seminars and fairs
• Create and/or update a regional map of stakeholders in the area (consultants, contractors, end users, distributors, etc) and their market focus (industry, IT, etc)
• Work as a hunter, to generate and follow-up on leads, to boost the project pipeline and create interest
• Be involved and supportive on the pre-sales phases (Compliance, tech comparison, BOQ creation, counter objections, etc.)
• Support product launch
• Participate in marketing actions
• Assist with market data pricing analysis
• Platforming of accounts and account management planning
• Identify spec-in action plans, target and flag corresponding accounts in SalesForce
• Link opportunities to the selected action plans and the corresponding data
• Update and follow KPI’s for specification effort