SOCi, Inc.

Account Manager

• Build and execute SOCi’s partner marketing strategy — co-marketing campaigns, webinars, and co-branded content
• Activate partner-led customer advocacy — surfacing case studies, referrals, and testimonials that support conversion and prospect confidence
• Coordinate partner events, sponsorships, and activations against clear ROI and pipeline goals
• Run MDF (market development funds), SPIFFs, and partner incentive programs day-to-day, tracking spend against return
• Bring recommendations and simple business cases for where to invest partner marketing effort, with forecasted pipeline impact
• Adapt SOCi’s sales and product materials — decks, one-pagers, battlecards, demos, case studies — into partner-ready, co-branded, and white-labeled versions partners can confidently use to sell SOCi
• Build repeatable templates and a self-serve resource hub so adaptation scales across many partners without starting from scratch each time
• Create interactive, self-guided product demos (e.g., Navattic) for partner-led selling and training
• Develop partner training and onboarding content that keeps product knowledge, positioning, and brand representation consistent across the ecosystem
• Use AI tools to draft, adapt, and localize partner marketing and enablement materials faster — turning multi-day asset builds into same-day turnarounds
• Build and document a reusable library of AI workflows and prompts so the team produces on-brand, partner-ready assets consistently and at scale
• Manage partner communications — newsletters, product and roadmap updates, and inputs to business reviews — to drive engagement and retention
• Serve as a key connection point across Sales, Product Marketing, Demand Gen, and Brand, keeping partner priorities aligned and surfacing partner feedback to Product

Partner Marketing Manager

Events

• Own the strategy, planning, and execution of SOCi’s trade show event calendar — major industry conferences, strategic third-party events, and select customer-hosted sponsorships — from concept through post-event reporting
• Manage event budgets, timelines, and logistics, working with vendors and venues to hit deadlines and stay on budget
• Review, negotiate, and finalize event-related contracts (venues, vendors, sponsorships) in partnership with Legal and Finance as needed
• Support ReImagine, SOCi’s flagship annual customer conference — partnering with the Sr. Event Manager on strategy while owning specific workstreams such as logistics, vendor coordination, and on-site execution
• Partner with copywriters, designers, and Brand to develop event messaging, collateral, booth design, and pre/post-event campaigns (email, landing pages, social, paid)
• Manage event asset inventory (booth materials, collateral, swag), including shipping and receiving logistics
• Use AI tools to speed up event content production — from drafting invites and follow-up emails to summarizing post-event feedback — building repeatable workflows the team can reuse
• Work with Marketing Ops to capture event data, streamline sales follow-up, and report on event ROI (pipeline influenced, attendance, engagement)
• Equip sellers with the tools and resources they need for pre- and post-event outreach
• Build relationships across Sales, CS, and Product Marketing to align on event goals and gather feedback for continuous improvement

Event Marketing Manager

• Own the strategy, planning, and execution of SOCi’s trade show event calendar
• Manage event budgets, timelines, and logistics, working with vendors and venues to hit deadlines and stay on budget
• Review, negotiate, and finalize event-related contracts in partnership with Legal and Finance as needed
• Partner with copywriters, designers, and Brand to develop event messaging, collateral
• Manage event asset inventory, including shipping and receiving logistics
• Work with Marketing Ops to capture event data and report on event ROI
• Equip sellers with the tools and resources they need for pre- and post-event outreach

Product Manager

• Execute against defined product requirements and sprint commitments
• Translate product requirements into detailed user stories and tasks
• Ensure alignment between product requirements and engineering implementation
• Track progress of features and proactively identify risks or blockers
• Validate delivered features against acceptance criteria and user expectations
• Support product launches, including internal communication and documentation
• Maintain product documentation and contribute to knowledge sharing
• Support Product Managers across the Platform domains
• Help document and maintain requirements for identity, access, and permissions features
• Assist with requirements and validation for account hierarchy concepts
• Help track data quality, integration, and localization considerations
• Support reseller plans and back-office workflows
• Coordinate with Product Managers across squads
• Use AI tools as a force multiplier in day-to-day work

Associate Product Manager

Customer Success Manager

• Develop and maintain strong relationships with key stakeholders within client organizations to ensure their success and satisfaction with SOCi solutions.
• Act as the lead point of contact for all strategic client matters, anticipate clients' needs, and work within the company to ensure deadlines for client deliverables are met.
• Plan and conduct regular check-in meetings to ensure client satisfaction and retention.
• Work collaboratively with sales, marketing, and product teams to streamline service delivery and ensure clients can maximize the value of SOCi products.
• Develop a deep understanding of our products and services to facilitate training sessions for clients on new tools and features.
• Monitor and analyze clients’ usage of our product and generate insights to enhance their user experience.
• Identify opportunities for growth within existing accounts and collaborate with sales teams to ensure growth attainment.
• Handle and resolve customer requests and issues promptly and effectively.
• Prepare and deliver quarterly and annual reviews to clients, showcasing their progress and aligning with their business goals.
• Advocate customer needs/issues cross-departmentally and program-manage customer concerns.

Strategic Customer Success Manager

Marketing

• Own the Enterprise marketing pipeline number, ensuring programs directly generate sourced and influenced revenue
• Manage the Enterprise marketing budget with accountability for ROI and program impact
• Partner with enterprise sales leaders to align field marketing programs with Tier 1 account and territory priorities
• Plan and execute targeted events and experiences (executive dinners, roadshows, partner events, virtual events) designed to build relationships and accelerate deals
• Collaborate with the events team to ensure the success of large-scale programs like Reimagine and flagship events
• Build integrated campaign support around events (emails, LinkedIn campaigns, content assets, gifting) to extend reach before and after
• Partner with customer marketing to support expansion within existing accounts, complementing net-new acquisition programs
• Manage event logistics end-to-end (venue selection, vendor management, budgets, and onsite execution) while tying every activity to pipeline impact
• Build clear reports on program ROI, account engagement, and pipeline acceleration to share with marketing and sales leadership
• Stay current on ABM and experiential marketing best practices; proactively bring new ideas for creating memorable, revenue-impacting experiences

Field Marketing Manager

Sales Operations Manager

• Support the design and development of enablement content including training courses, job aids, playbooks, and certifications
• Assist in facilitation and coordination of live and virtual training sessions
• Help maintain and organize the content library across our CRM and LMS, keeping materials current and easy to find
• Contribute to product enablement by translating product updates into sales-ready materials in partnership with PMM
• Assist with program logistics for onboarding, certifications, and the annual training calendar
• Collect and organize field feedback to support continuous improvement of content and programs
• Track and report on enablement activity, completion rates, and program engagement
• This role is primarily focused on SDR training and development.

SOCi, Inc.

Partner Marketing Manager

Partner Marketing Manager

Event Marketing Manager

Event Marketing Manager

Associate Product Manager

Strategic Customer Success Manager

Field Marketing Manager

Field Marketing Manager

Sales Enablement Specialist

Sales Enablement Specialist