Salary
💰 $120,000 - $154,000 per year
About the role
- Partner closely with senior leadership to strategize, operationalize and execute all administrative functions.
- Initiate, own and implement systems and processes that increase efficiency and own small to large scale projects.
- Manage and maintain complex calendars for Product Leadership, prioritizing high-volume strategic calendar management for multiple stakeholders.
- Build efficiency and clarity into existing operations and define new operational strategies; present plans at executive team meetings and org-wide All Hands.
- Strategically manage customer meetings, conferences, and press events, prepare executives, create talking points, take notes, and partner with press, analysts, and sales teams.
- Manage team budget, travel and expenses; process expenses and reimbursements; manage invoices and Purchase Orders.
- Create, organize and maintain team resources including mailing lists, folders, drives for accessible organization.
- Coordinate team building activities and events; manage and coordinate content and flow of All Hands, QBRs and leadership reviews.
- Manage complex international travel and strategic event coordination considering priorities and logistics.
- Communicate with team, org and company through transparent comms: note taking, tracking action items, weekly newsletters, org-wide comms and All Hands.
- Build agendas for meetings, onsites, and All Hands and own them end to end.
- Serve as lead for programs and projects such as headcount management, space management, budget tracking.
- Act as a team lead for the administrative team, providing guidance, mentorship, and clarifying admin team processes and best practices.
Requirements
- Bachelor’s degree and 10+ years of relevant work experience-- direct executive support, program / project management, chief of staff experience.
- Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks in an extremely fast-paced environment with a large volume of requests.
- Experience identifying gaps and then initiating, implementing systems, processes, or programs that address them.
- Extreme attention to detail, organized and responsive.
- Very strong interpersonal skills.
- Experience managing high volume complex calendars and managing international travel.
- Very strong verbal and written communication skills.
- IT savvy.
- Experience working in an externally facing environment; interacting with customers, partners, investors and Csuite executives.
- Ability to partner cross functionally with all levels of management, employees, and vendors.
- Embrace and spread the Snowflake culture which revolves around our values.