SmartBox Company

QA Automation Engineer

• Automate Content Creation: Write scripts and build API connectors and link our internal data sources (PIM, DAM) with external AI models (OpenAI, Anthropic, Midjourney APIs)
• Develop Internal Tools: Build lightweight internal apps to help our marketing work faster.
• Data & Insights: Build automated social media trend data feeds for local market insights.
• Infrastructure Liaison: Work with our core Infrastructure and Security teams to ensure our marketing automations are secure, compliant, and deployed correctly in our cloud environment.
• Rapid Prototyping: adopt a "ship to learn" mentality. Build MVPs quickly to test a marketing hypothesis, scale what works, and decommission what doesn't.

Content Automation Engineer

Product Manager

• Contribute to and execute the Salesforce product vision, roadmap, and backlog
• Lead initiatives focused on automation and optimisation of customer acquisition flows, portfolio management, and sales service processes
• Gather, analyse, and prioritise business requirements across teams
• Translate requirements into clear user stories, acceptance criteria, and functional specifications
• Lead agile ceremonies including backlog refinement, sprint planning, reviews, and demos
• Partner with Salesforce Administrators, Developers, and Architects to deliver scalable, high-quality solutions
• Ensure alignment with Salesforce best practices, governance, security, and data standards
• Manage stakeholder expectations through clear communication and regular updates
• Drive user adoption through change management, training, and continuous feedback loops
• Measure success using KPIs, user feedback, and business outcomes

Senior Product Owner – Salesforce

Content Marketing Manager

• Write, localise, and edit engaging content for new experiences
• Develop inspiring, on-brand email content to drive engagement and conversions
• Localise and optimise beneficiary platform communication
• Select and approve high-quality images
• Work closely with internal teams to ensure timely delivery of high-quality content
• Contribute to the continuous improvement of content operations
• Leverage content automation tools to streamline workflows

Content Specialist, French

• Own and define the mobile app vision, roadmap, and success metrics
• Manage and prioritize the product backlog to maximize user value and business impact
• Translate business and user needs into clear user stories and acceptance criteria
• Collaborate closely with mobile engineers (iOS, Android, or cross-platform), UX/UI designers, and QA teams
• Lead agile ceremonies including backlog refinement, sprint planning, reviews, and demos
• Ensure a consistent, intuitive, and high-quality user experience across mobile platforms
• Partner with stakeholders to align mobile features with broader business objectives
• Drive adoption and improvement through data-driven decisions, testing, and continuous iteration
• Monitor app performance, user behavior, and feedback using analytics and app store insights

Product Owner – Mobile App

• Contribute to and execute the Salesforce product vision, roadmap, and backlog
• Lead initiatives focused on automation and optimisation of customer acquisition flows, portfolio management, and sales service processes
• Own and manage the product backlog, ensuring priorities are clear and aligned with business objectives
• Gather, analyse, and translate business requirements into well-defined user stories and acceptance criteria
• Collaborate with cross-functional teams (engineering, design, operations) to deliver high-quality product increments
• Lead agile ceremonies, including backlog refinement, sprint planning, reviews, and demos
• Balance stakeholder expectations, technical constraints, and delivery timelines
• Track product performance using KPIs, user feedback, and data insights
• Drive continuous improvement, change management, and user adoption

Senior Product Owner – 12 Month FTC

Marketing

• Own the marketing strategic foundation
• Own the definition of ICP, target audiences, and customer segmentation
• Analyze customer needs, behaviors, and decision drivers across international and hyper-local markets
• Conduct deep market and category analysis to identify structural trends, growth levers, and risks
• Define and size the Total Addressable Market (TAM) for priority opportunities
• Quantify business and revenue potential, including short-, mid-, and long-term growth scenarios
• Ensure consistent interpretation and use of audience and market data across all Business Units
• Define the value proposition, positioning, and offer direction
• Define and refine the value proposition by audience and use case in retail and online
• Define brand and product positioning among strategic audiences, including key differentiators and reasons to believe
• Define the product and offer strategy direction based on market opportunities and customer insight
• Support definition of price positioning and price points, in collaboration with trading and commercial teams
• Ensure the value proposition and offer are consistent across all distribution channels
• Guide implementation and stakeholders collaboration
• Challenge existing assumptions and proposals using data, insights, and customer perspective
• Identify gaps in insights, data, or capabilities and recommend research or analysis to close them
• Partner with analytics and insights teams to improve customer, market, and performance visibility
• Support prioritization of initiatives based on strategic fit, impact, and feasibility
• Contribute inputs to annual planning, budgeting, and forecasting processes
• Monitor performance of strategic initiatives and adjust recommendations based on results
• Ensure learnings from tests, pilots, and campaigns are captured and scaled where relevant

Marketing Strategist

Business Development Rep

• Source, negotiate and launch new experience concepts across non-stay universes (wellness, gastronomy, leisure, adventure, culture, etc.)
• Move fast, test ideas in the market, and validate real intent and traction
• Close quick & dirty deals that allow us to learn before scaling
• Identify and onboard high-potential experience partners
• Negotiate simple, pragmatic agreements focused on speed and mutual value
• Launch and iterate multiple experience concepts in parallel
• Work closely with marketing and product to test demand, pricing and messaging
• Operate with a founder mindset inside a corporate environment

Business Development Lead – Direct Experiences

Manager

• Preparation of annual and quarterly consolidated financial statements
• Ensure data compliance with Group standards
• Coordinate the collection of financial and operational information
• Maintain and develop the Group consolidation tool
• Participate in the implementation of IFRS standards

Group Consolidation Manager, Statutory Reporting

Customer Support

• Lead and inspire a customer service team for the Italian market
• Ensure exceptional service levels and handle escalations
• Monitor team KPIs and collaborate with cross-functional teams
• Promote team engagement and culture

Customer Service Team Leader – Italian Market

• Support aux développements et lancements produits
• Création de briefs marketing, coordination des échanges et suivi des projets
• Assurer le bon déroulement de la production
• Analyses périodiques des performances des marques et des concurrents
• Développement de présentations et d’outils marketing
• Rédaction de contenu pour LinkedIn et produits

Assistant Chef de Produit, Chargé de Communication

• Support for product development and launch activities
• Drafting marketing briefs and coordinating communications between stakeholders
• Regular analysis of brand performance and competitor activity
• Development of marketing presentations and tools
• Writing content for LinkedIn and product pages