Product Manager

• Lead the product lifecycle from strategy to launch, including ideation, requirements gathering, testing, rollout, and post-launch support
• Serve as the voice of the customer, translating customer needs into clear product requirements
• Partner with engineering, service delivery, and operations to scope and prioritize product features and enhancements
• Oversee product launches, coordinating cross-functional teams to ensure successful delivery to market
• Develop go-to-market strategies and support sales and marketing with product positioning, training, and collateral
• Monitor product performance (financial, operational, and customer adoption metrics) and identify opportunities for improvements
• Act as the subject matter expert for assigned products, providing guidance to both internal teams and customers
• Facilitate customer feedback sessions and industry research to anticipate market trends and competitive dynamics
• Manage product documentation, roadmaps, and release notes
• Support escalations related to products and services, working with customer success and technical support teams
• Build strong relationships across departments to ensure alignment between product vision and operational execution
• Communicate product updates and initiatives to leadership and stakeholders, ensuring transparency and accountability
• Champion continuous improvement and efficiency in product-related processes
• Represent Skywire externally when engaging customers, vendors, and industry partners

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