Salary
💰 $110,000 - $130,000 per year
About the role
- Lead the product lifecycle from strategy to launch, including ideation, requirements gathering, testing, rollout, and post-launch support
- Serve as the voice of the customer, translating customer needs into clear product requirements
- Partner with engineering, service delivery, and operations to scope and prioritize product features and enhancements
- Oversee product launches, coordinating cross-functional teams to ensure successful delivery to market
- Develop go-to-market strategies and support sales and marketing with product positioning, training, and collateral
- Monitor product performance (financial, operational, and customer adoption metrics) and identify opportunities for improvements
- Act as the subject matter expert for assigned products, providing guidance to both internal teams and customers
- Facilitate customer feedback sessions and industry research to anticipate market trends and competitive dynamics
- Manage product documentation, roadmaps, and release notes
- Support escalations related to products and services, working with customer success and technical support teams
- Build strong relationships across departments to ensure alignment between product vision and operational execution
- Communicate product updates and initiatives to leadership and stakeholders, ensuring transparency and accountability
- Champion continuous improvement and efficiency in product-related processes
- Represent Skywire externally when engaging customers, vendors, and industry partners
Requirements
- Bachelor’s degree in Business, Engineering, Communications, or related field (Master’s a plus)
- 5+ years of experience in product management, preferably in telecom, networking, or SaaS
- Proven track record of launching and managing successful products
- Strong communication, collaboration, and customer engagement skills
- Ability to balance strategic thinking with hands-on execution
- Experience working cross-functionally with engineering, sales, and operations teams
- Familiarity with telecom technologies, internet services, and customer connectivity solutions preferred
- Strong analytical and problem-solving skills; comfortable working with data
- Highly organized with the ability to manage multiple projects simultaneously