Onboarding Manager
Skai
Onboarding Manager
Skai
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $80,000 - $90,000 per year
Job Level
JuniorMid-Level
About the role
- Dive deep into the Skai platform and become a master of all products and integrations; act as the go-to technical lead for a portfolio of clients.
- Own the entire technical onboarding journey: analyze requirements, manage projects, implement solutions, anticipate challenges, and guide clients.
- Work with Sales and Client Success teams to manage expectations, solve complex challenges, and deliver projects on time.
- Craft detailed project plans, perform QA, document implementations, and pursue automation and process improvements.
- Collaborate with other Onboarding Managers, Technical Account Managers, and internal teams to share insights and contribute to collective growth.
Requirements
- 2 - 4 years of client-facing experience in digital marketing, with a background in a technical or trafficking role like paid search management or ad operations.
- Hands-on familiarity with web technologies, tracking standards, and the ad tech landscape.
- Comfortable explaining complex topics to a non-technical audience.
- Proven project management skills: organize and manage multiple projects simultaneously, delivering on time and on budget.
- Entrepreneurial self-starter with curiosity and drive.
- Bachelor's degree or equivalent experience.
