Liftoff Mobile

Account Director

Liftoff Mobile

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado, Florida, Idaho, Illinois

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Salary

💰 $158,270 - $219,450 per year

Job Level

Lead

About the role

  • Work with the Head of Demand and Regional Demand Leads to drive our advertiser growth strategy, report internally on advertiser performance wins and challenges.
  • Expertly manage and grow a portfolio of mobile advertisers, define their strategies, and align internal resources to execute on their goals
  • Forecast revenue and manage a pipeline of potential and current business.
  • Be fully responsible for growing revenue from mature and emerging advertisers.
  • Engage in daily contact with key clients, attend meetings together with reports and cross-functional team members.
  • Lead customer facing communication for performance updates incl. QBRs & other strategic meetings
  • Strategically partner with Core operations teams (Operations, Creative) implement growth strategy, formulate revenue driving initiatives, experiments and optimisations to meet client needs.
  • Initiate performance investigations and work with Operations teams to resolve those and communicate any findings back to the client
  • Work closely with internal teams (Supply, Legal, and Finance) to lead investment and legal approvals/renewals, structuring deals that maximize revenue for all constituents and entice clients to work with us.
  • Synthesize customer feedback and help inform the product roadmap.
  • Be a self-motivated problem solver with outstanding attention to detail.
  • Identify key areas of revenue opportunity in the industry and within the region.
  • Attend industry events to evangelize Liftoff and our technology.
  • Collaborate cross-functionally with sales, ad operations, and other internal and external partners
  • Ongoing customer communication and relationship-building efforts
  • Impact the processes and functions of the Account Management organization
  • Knowledge sharing with the Account Management group in order to increase success and expertise of the collective team
  • Serve as a positive role model for the Account Management organization
  • Showcase expert knowledge of the Liftoff product and employ creative solutions to help our customers succeed

Requirements

  • 6+ years of client-facing experience in a new business sales or sales account management role, experience with Enterprise-level clients is a plus. Ideally 2+ years of direct mobile ad-tech experience
  • Experience working with high-opportunity accounts, ideally $5M+/quarter
  • An ambitious self-starter who thrives in a fast-paced environment and wants to make an immediate impact.
  • Strong negotiation/influencing skills with an ability to persuade at the executive management level using an analytical approach to problem solving.
  • A strong understanding of data analysis and visualization.
  • Expert level client facing skills; explaining difficult technical concepts, negotiation and strategic direction
  • Organization and project management skills, creative solution-seeking skills
  • Strong stakeholder management when working with clients and internal teams
  • Ability to autonomously and effectively collaborate with and rally multiple internal and external stakeholders to achieve account needs
  • Ability to ideate solutions with broader impact (product and org-improving ideas), end-to-end run to ground, motivate and manage key stakeholders
  • A strong relationship builder with the ability to communicate effectively with clients, peers, management and other internal teams.
  • Familiarity with advertising technology platforms, ad networks, programmatic buying, or similar digital advertising tools and methodologies.
  • Proven ability to identify issues, propose solutions, and implement strategies to overcome challenges effectively.
  • Track record of achieving and exceeding sales targets or revenue goals consistently.
  • Comfortable working independently, as well as part of a team.
  • Willingness to travel domestically and internationally as required for internal and business engagements
  • BS / BA required - analytical degree preferred
  • Nice to have: Experience coaching and training of new/lower-level employees (nice to have)