SIXT

Administration

• Ensure seamless fleet operations by performing daily inventory checks
• Manage vehicle availability and coordinate with dealerships and body shops for timely repairs
• Assist the Fleet Manager in scheduling maintenance and repairs
• Prepare new vehicles for rental, handling documentation, decals, and tags
• Oversee preparation of vehicles for disposal, completing condition reports and coordinating necessary repairs
• Monitor and track shift activities, including vehicle movements and cleaning schedules

Fleet Support Administrator

Business Development Rep

• Drive B2B Sales
• Lead the end-to-end sales process for used vehicles through B2B channels
• Build trust-based relationships through consistent communication and deep understanding of client needs
• Monitor local market trends and competitor pricing
• Proactively identify and address challenges within the remarketing process

Business Development Manager – Remarketing

Account Manager

• strategische Betreuung und den Ausbau von mittelständischen Kunden & Großkunden verantworten
• Aufbau langfristiger Partnerschaften mit Kunden und deren Umsatzwachstum
• Ausschreibungen in Zusammenarbeit mit unserem Tender & Implementation Team analysieren und koordinieren
• Markt- und Wettbewerbstrends analysieren und neue Geschäftschancen ableiten
• Schnittstelle zu SIXT Regional- und Ländergesellschaften bilden und umfassende individuelle Rahmenverträge verhandeln
• für die Erfüllung von Sales-KPIs zuständig sein und Terminquoten erfüllen
• CRM Tool pflegen und neue Geschäftsmöglichkeiten identifizieren sowie Optimierungspotentiale ableiten und umsetzen
• Woche selbst strukturieren und sowohl Vor-Ort-Besuche beim Kunden als auch Vor- und Nachbereitung im Office unter einen Hut bringen
• Kundenzufriedenheit und Umsetzung der SIXT Unternehmens- und Vertriebsstrategie verantworten

Senior Key Account Manager – Region Südwest

Sales

• You acquire new dealerships and partners in the area of after-sales through targeted prospecting and ensure the corresponding revenue ramp-up
• You build close relationships with existing customers and provide comprehensive account management
• You develop and implement tailored sales strategies to increase revenue and profitability
• You analyze market trends, competitors and customer needs in the dealership, workshop and repair shop segment
• You negotiate contracts and terms with customers and establish long-term partnerships
• You are responsible for analysing and monitoring sales KPIs, identifying new business opportunities and additional revenue potential, deriving recommendations for action and implementing them

Senior Sales Manager – Replacement Dealership

Customer Support

• Handle incoming customer inquiries in Dutch via phone and email
• Resolve complaints with empathy
• Provide tailored solutions while collecting feedback
• Ensure an outstanding customer experience
• Communicate confidently and empathetically with customers in Dutch and English
• Analyze customer requests and identify needs
• Work flexibly across different shifts, including weekends and night shifts

Customer Service Agent, Dutch Speaker

• You train rental agents to create the optimal rental experience by maximizing sales and service opportunities for every customer.
• You coach branch managers on training rental agents in sales, service, and goal-setting.
• You conduct and document Rental Sales Agent Coaching and Feedback evaluations providing data-driven insights to branch managers and leadership.
• You recognize and reward sales staff to build morale and strengthen branch culture.
• You advise as an expert on all SIXT vehicles, protection items, and extras.
• You regularly meet with branch and regional managers to review progress and complete detailed reporting.
• You analyze detailed data using AI tools and intermediate Excel skills to deliver tailored reporting that supports operations teams in maximizing sales and service.
• You meet all sales and service standards while handling customer complaints professionally and confidently.

Regional Sales Trainer

Data Engineer

• You develop the end-to-end automation of data pipelines to make ingestion, transformation, and distribution of data more efficient and self-service for our users
• You explore and learn the latest AWS and big data technologies to uncover hidden use-cases, enable new capabilities, and build new integrations for our SIXT Data shop product
• You interact with Data Engineers, BI Analysts and Data Scientists to find the best solutions for different analytical use cases (Dashboarding, ad hoc Analytics, Data-as-a-product, Machine Learning)
• You contribute to the Data Platform vision and execution with experience, new ideas, and your own curiosity
• You show extreme work ethics and integrity to deal with sensitive data while protecting our end-customer

Senior Data Engineer

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Senior Professional, Automotive & Special Events

• Greet and guide customers through the car rental process
• Prepare rental agreements and advise on optional extras
• Maximize sales opportunities and create a great rental experience
• Handle customer inquiries in a friendly and organized manner

Rental Sales Agent – Dallas/Fort Worth Int. Airport

• Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process.
• Handle customer inquiries efficiently and empathetically via phone and e-mail, ensuring a smooth and positive experience at every touchpoint.
• Engage customers with in-depth knowledge of SIXT's products, services, and mobility solutions to find the best fit for their needs.
• Increase customer satisfaction and loyalty through friendly, professional, and solution-oriented service.
• Identify and escalate complex cases when needed, collaborating closely with internal teams to ensure timely and accurate resolution.
• Contribute as an active team player, supporting administrative tasks and sharing knowledge to continuously improve team performance.

Customer Service Agent, German and English Speaking

German and English-Speaking Customer Service Agent

• Ensure seamless rental experience by verifying customer documents
• Assist customers in selecting the right vehicle and handle exchanges when necessary
• Offer additional products and services like prepaid fuel and toll passes
• Finalize rental agreements by confirming documents and adjusting as needed
• Inspect returned vehicles for damages, mileage, and fuel levels

Car Support Agent

• strategische Betreuung und den Ausbau von mittelständischen Kunden & Großkunden
• Aufbau langfristiger Partnerschaften mit unseren Kunden und deren Umsatzwachstum
• begleitet und koordiniert Ausschreibungen in Zusammenarbeit mit unserem Tender & Implementation Team
• analysiert Markt- und Wettbewerbstrends und leitet neue Geschäftschancen ab
• bildet die Schnittstelle zu unseren SIXT Regional- und Ländergesellschaften und verhandelt umfassende individuelle Rahmenverträge
• für die Erfüllung von Sales-KPIs zuständig, erfüllt Terminquoten, pflegt das CRM Tool und hat einen Blick für neue Geschäftsmöglichkeiten
• strukturierst Deine Woche selbst und bringst sowohl vor Ort Besuche beim Kunden, als auch die Vor- und Nachbereitung im Office unter einen Hut
• verantwortest die Kundenzufriedenheit und die Umsetzung der SIXT Unternehmens- und Vertriebsstrategie

Bilingual

• Manage customer inquiries via phone, email, or video calls.
• Assist customers with questions related to the vehicle rental and pickup process, as well as closing reservations.
• Verify customer information and provide related assistance.
• Provide technical support during key pickup and troubleshoot issues in the self-service area.
• Collaborate with SIXT branches across different countries.
• Make outbound calls to promote add-on sales and service improvements.

Digital Coordinator – Bilingual, German & English

• Drive B2B Sales
• Lead the end-to-end sales process for used vehicles through B2B channels
• Identify new business opportunities and onboard new dealer partners
• Serve as the primary point of contact for dealership buyers
• Monitor local market trends and competitor pricing
• Proactively identify and address challenges within the remarketing process