Customer Service Return Agent

SIXT

Customer Service Return Agent at SIXT car rental ensuring top-notch rental experiences through customer engagement and vehicle management. Inspecting vehicles and completing transactions accurately while promoting additional services.

Posted 6/3/2026full-timeRemote • Hawaii • 🇺🇸 United StatesJunior💰 $26 per hourWebsite

About the role

Key responsibilities & impact

Welcome customers upon arrival for a friendly return experience
Inspect rental vehicles for damage and handle findings
Complete return transactions accurately and advise customers on final rental charges
Promote additional SIXT products and services when applicable
Identify and tag vehicles for maintenance
Work in various weather conditions and take on additional tasks as needed

Requirements

What you’ll need

High school diploma or GED
At least 1 year of customer service experience
Background in sales, service, or hospitality is ideal
Valid driver's license with a clean driving record
Authorized to work in the United States without requiring sponsorship
Basic computer navigation skills
Familiarity with Microsoft Office applications

Benefits

Comp & perks

Enjoy healthcare coverage (medical, dental, vision)
Life insurance
Critical illness
Hospital indemnity
Pet insurance
401k plan to secure your future
Paid Time Off
Sick leave
Time and a half for working on public holidays
Access support through our Employee Assistance Program
Employee-only rental rates
Exclusive discounts for employees
Uniform with weekly dry cleaning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicesalesvehicle inspectiontransaction processingvehicle maintenance

Soft Skills

communicationinterpersonal skillsproblem-solvingadaptability

Certifications

high school diplomaGEDvalid driver's license