Situation

Supervisor

• Work collaboratively with internal teams to execute successful media campaigns - teams may include Media Planning, Search, Analytics, Creative and Client Services
• Setup and QA digital and social campaigns across multiple platforms, including but not limited to: Meta, TikTok, Snapchat, YouTube, Performance Max, The Trade Desk etc.
• Monitor campaign budgets through weekly pacing to ensure delivery and accuracy. Make recommendations to reallocate funds when appropriate
• Troubleshoot platform issues as they arise, including creative rejections, tag implementation, targeting scale etc. Present solutions to the wider team when required
• Regularly analyze campaign performance and make optimizations based on KPI benchmarks and client goals
• Assist with reporting by providing detailed campaign analysis, insights and performance KPIs
• Lead relationships with all necessary media vendors, agency partners etc.
• QA DOMO integrations through weekly pacing within Approved Media Plans (AMPs) and assist with troubleshooting discrepancies as they arise
• Stay on top of industry trends and beta testing opportunities in order to make recommendations for testing within key media platforms when appropriate. Lead internal discussions around platform exploration and make recommendations for innovation
• Identify training needs within assigned team members and meet quarterly to evaluate progress with both team members and the Group Director, Media Buying
• Meet regularly (weekly) with assigned direct reports to discuss action items, challenges, wins and anything else top of mind
• Collaborate with the wider Media Team to develop thought leadership material, new business collateral etc. as needed
• Collaborate with leadership to improve media processes as needed

Media Supervisor, Buying

Vice President

• Operate as a trusted advisor to senior client stakeholders, influencing their business and marketing strategy at the enterprise level — not just campaign execution — and positioning Situation as an indispensable strategic partner.
• Materially strengthen Situation's financial trajectory by expanding portfolio revenue and margin, converting new business opportunities, and architecting partnership models that create durable, long-term value.
• Build and develop a high-performing account services team, cultivating the next generation of agency leaders and establishing a leadership bench that scales with the business.
• Define and steward the overarching business and marketing strategy for the client portfolio, ensuring every initiative ladders up to clients' enterprise objectives and long-range growth ambitions.
• Own the commercial health of the portfolio — revenue forecasting, margin performance, pacing, and budget stewardship — driving accountability through direct reports while maintaining executive-level visibility into financial outcomes.
• Elevate the strategic and leadership capabilities of the account team, developing direct reports into client-facing leaders who strengthen Situation's reputation and expand the agency's capacity for senior-level counsel.
• Represent Situation externally as a senior voice of the agency — at industry events, in client conference rooms, and among key decision-makers — to cultivate relationships that generate future business.
• Architect organic growth strategies across existing clients, identifying whitespace opportunities, expanding scopes of work, and empowering direct reports to pursue and close incremental growth.
• Contribute to Situation's market positioning and thought leadership, authoring perspectives and participating in external communications that establish the agency as the definitive strategic partner in its verticals.
• Partner across departments and verticals as a member of senior leadership to identify new revenue streams, improve operating systems, and drive cultural and organizational innovation agency-wide.

Vice President, Accounts

Project Manager

• Serve as a primary client-facing lead for large-scale production projects, facilitating proactive communication and building trust through transparency and strategic oversight.
• Manage active production pipelines with agility, troubleshooting roadblocks in real-time while ensuring all deliverables remain aligned with the overarching campaign strategy.
• Architect and manage project frameworks within Asana, acting as the internal platform expert who bridges the gap between granular task management and the "big picture" project vision.
• Streamline administrative workflows, including facilitating stock asset purchases and coordinating with operations on invoice placement and new talent needs.
• Optimize agency efficiency by continuously creating, updating, and documenting standard operating procedures (SOPs) and project templates.
• Source and assign creative teams for incoming projects, actively mapping out production schedules and scoping initial project budgets.
• Coordinate freelancer operations, which includes tracking daily availability, planning around scheduled outages, and approving freelance timesheets.
• Drive financial reviews, managing and preparing data for biweekly revenue and expense pacing meetings with the Managing Partner and Account teams.
• Scope out new business opportunities, forecasting realistic timelines, resource allocations, and budget expectations for upcoming proposals.

Senior Project Manager

General

• Support the planning and execution of TV, radio, and OOH media campaigns
• Work alongside the Media Planning Supervisor and collaborate with other Digital Media Planners, Account Teams, Project Managers, and external partners
• Manage and execute offline media strategies for clients across Broadway, Attractions, and Arts & Culture verticals
• Support end-to-end media planning and execution of offline media campaigns, from initial proposals/RFPs to vendor selection, campaign maintenance, post-campaign reporting, and budget maintenance
• Monitor campaign budgets through weekly pacing to ensure delivery and accuracy
• Request TV and radio logs and proof of purchase from all vendors regularly as part of documentation process
• Support with reporting by requesting post-logs and performance data from Situation’s offline media partners
• Stay on top of industry trends within offline media channels and regularly share findings with the wider team

Offline Media Coordinator

• Create and manage digital and traditional media plans that meet client objectives and goals, with an emphasis on innovation, efficiency and collaboration.
• Collaborate with Client Services and Creative team members to ensure we are providing the best possible service to our clients and are meeting KPI goals across digital and traditional media
• Analyze and evaluate reporting data; compose actionable insights and optimization recommendations
• Work with the Media Buying team to execute and optimize campaigns, ensuring our dollars are working hard for us
• Reconcile media vendor billing on a monthly basis
• Participate in client meetings, such as presenting a new media plan or a recent media performance report
• Oversee new vendor procurement: regularly scheduling discovery calls with potential partners, identifying account-specific applications, and relaying this information to the team as necessary

Performance Media Supervisor

Marketing

• Campaign Building & Trafficking: Build, QA, and launch paid digital media campaigns across self-managed platforms, primarily Meta, LinkedIn, Google (including Demand Gen, YouTube), Reddit, and TikTok.
• In-Platform Optimization: Conduct daily monitoring of active campaigns. Adjust bidding strategies, execute audience exclusions, manage budget pacing, and deploy creative swaps in accordance with planned flighting schedules.
• Technical Operations & Tagging: Support pixel governance, conversion mapping, and overseeing event tagging via Google Tag Manager (GTM) to ensure accurate performance data links seamlessly back to ad platform algorithms.
• Cross-Functional Collaboration: Partner with Media Planners and Search Managers to review media plans for operational feasibility. Work closely with Creative Strategists, Account Directors, and Project Managers to traffic newly approved ad variants smoothly.
• Brand Safety & Compliance: Enforce strict brand safety frameworks (e.g., publisher exclusions, blocklists) and pixel setups aligned with client consent management platforms to safeguard institution reputations.

Media Supervisor, Buying

Vice President, Accounts

Senior Project Manager

Offline Media Coordinator

Performance Media Supervisor

Media Buyer