Vice President, Accounts

Situation

Vice President of Accounts driving enterprise growth at a full-service agency focused on live experiences. Building high-performing account services team and cultivating senior client relationships.

Posted 7/8/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $160,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Operate as a trusted advisor to senior client stakeholders, influencing their business and marketing strategy at the enterprise level — not just campaign execution — and positioning Situation as an indispensable strategic partner.
Materially strengthen Situation's financial trajectory by expanding portfolio revenue and margin, converting new business opportunities, and architecting partnership models that create durable, long-term value.
Build and develop a high-performing account services team, cultivating the next generation of agency leaders and establishing a leadership bench that scales with the business.
Define and steward the overarching business and marketing strategy for the client portfolio, ensuring every initiative ladders up to clients' enterprise objectives and long-range growth ambitions.
Own the commercial health of the portfolio — revenue forecasting, margin performance, pacing, and budget stewardship — driving accountability through direct reports while maintaining executive-level visibility into financial outcomes.
Elevate the strategic and leadership capabilities of the account team, developing direct reports into client-facing leaders who strengthen Situation's reputation and expand the agency's capacity for senior-level counsel.
Represent Situation externally as a senior voice of the agency — at industry events, in client conference rooms, and among key decision-makers — to cultivate relationships that generate future business.
Architect organic growth strategies across existing clients, identifying whitespace opportunities, expanding scopes of work, and empowering direct reports to pursue and close incremental growth.
Contribute to Situation's market positioning and thought leadership, authoring perspectives and participating in external communications that establish the agency as the definitive strategic partner in its verticals.
Partner across departments and verticals as a member of senior leadership to identify new revenue streams, improve operating systems, and drive cultural and organizational innovation agency-wide.

Requirements

What you’ll need

12+ years of progressive experience in account management or client services — ideally agency-side — including 5+ years leading teams and managing senior client relationships at the executive level.
Direct accountability for portfolio revenue, forecasting, and budget stewardship, with a track record of improving profitability
Demonstrated success growing existing accounts — identifying whitespace and expanding scopes of work
Experience building and developing high-performing teams, including hiring and coaching mid-level managers into senior client-facing leaders.
Industry credibility in live entertainment, arts & culture, or a related vertical, with the presence and communication skills to represent the agency externally to senior decision-makers.

Benefits

Comp & perks

Salary: $160,000 - $180,000 per year
Health care plan (medical, dental, and vision)
Retirement plan with employer match
Life and disability insurance
Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays
Paid family leave
Cold brew coffee, snacks and fresh fruit
Wellness resources
Special access to New York City’s arts and entertainment scene

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Budget StewardshipPortfolio Revenue ManagementWhitespace IdentificationScope ExpansionPerformance Improvement

Soft Skills

InfluencingCommunicationCoachingRelationship BuildingLeadership Development