Sitemate

Account Manager

• Run structured account review meetings with SMB customers to uncover workflow gaps and position relevant product use cases.
• Prospect within a ~150-account book by booking discovery conversations and identifying upsell / cross-sell opportunities.
• Manage renewal cycles end-to-end, including pricing, negotiation, and contracting.
• Partner closely with CSMs to stay across customer context, risks and timing to align commercial plays with customer readiness.
• Prioritise accounts and organise your calendar to balance long-term expansion plays with short-term commercial activities.
• Maintain accurate CRM hygiene, pipeline updates, and forecasting across all open opportunities.
• Collaborate with SMB Customer Success Managers, SMB Account Executives and Product teams to provide feedback on customer needs and product adoption.

Account Manager, SMB

Sales Development Rep

• The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales.
• This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce.
• As the Founding Sales Development Representative in Austin, you'll work directly alongside our CRO to help build and scale our North American sales function.
• Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

Founding Sales Development Representative

• You will be qualifying and routing inbound leads through two channels; self service & inside sales
• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
• Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting

Graduate Sales Development Representative

Sales Development Representative

• The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales.
• This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce.
• Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
• Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process.

Account Manager, SMB

Founding Sales Development Representative

Graduate Sales Development Representative

Sales Development Representative

Graduate Sales Development Representative

Sales Development Representative

Sales Development Representative, Graduate