Silver Cloud

Artificial Intelligence

• Support the development and delivery of Silver Cloud’s AI strategy and implementation roadmap
• Understand Silver Cloud’s services, consulting methodologies, and internal processes
• Identify manual, repetitive, or inefficient activities suitable for AI or automation
• Research AI developments, tools, and emerging practices
• Maintain a prioritised pipeline of AI opportunities based on value, feasibility, risk, and strategic alignment
• Define experiments, pilots, and implementation plans
• Develop and test AI-enabled solutions using generative AI, automation, data, and low-code tools
• Gather requirements, test solutions, and incorporate user feedback
• Evaluate pilot outcomes and recommend adoption, improvement, scaling, or discontinuation
• Support implementation, documentation, and review of successful solutions
• Improve consulting delivery lifecycle and internal operations
• Develop AI-enabled tools, templates, and approaches to reduce administration
• Explore AI applications in discovery, requirements gathering, project management, documentation, testing, reporting, and knowledge management
• Identify opportunities to strengthen the client proposition and develop new services or thought leadership
• Act as an internal AI champion and developing subject-matter expert
• Build colleague confidence through demonstrations, workshops, guidance, and hands-on support
• Create prompt libraries, user guides, playbooks, and good-practice examples
• Support adoption of new tools and ways of working
• Support responsible AI policies, principles, and controls
• Consider data protection, security, confidentiality, intellectual property, accuracy, bias, and human oversight
• Assess new tools and use cases and escalate material risks
• Establish success measures and track time, cost, quality, and business benefits
• Provide regular updates to the SLT and wider business on progress, outcomes, risks, and priorities

AI and Automation Executive

Consultant

• Provide consulting services to customers by gathering, analysing, and documenting reporting and integration requirements.
• Act as a subject matter expert in Dayforce Reporting, Payroll, Workforce Management (WFM), Organisational Structure, and Integration solutions for all tasks related to Reporting and Integration.
• Lead complex reporting and integration initiatives, providing advanced analysis, troubleshooting, and solution design support.
• Translate business and customer requirements into scalable technical solutions and functional specifications.
• Design, configure, and support Dayforce reporting and integration solutions, including exports, imports, XML integrations, API integrations, DF Link processes, and benefit carrier feeds.
• Utilise Dayforce Integration Studio to build, troubleshoot, optimise, and maintain integration workflows and technical solutions.
• Develop and maintain custom reports, calculated logic, data mappings, and export configurations within Dayforce.
• Perform SQL coding and data analysis activities to support reporting, validation, troubleshooting, and reconciliation requirements.
• Conduct customer workshops, consulting sessions, and technical discussions, ensuring all requirements, actions, and decisions are properly documented.
• Partner with customers, vendors, and internal stakeholders to support end-to-end testing, issue resolution, and successful deployment of technical solutions.
• Manage the end-to-end delivery of export and integration solutions, ensuring timelines, quality standards, and customer expectations are achieved.
• Analyse export files, integration logs, API responses, and technical documentation to identify root causes and determine appropriate resolutions.
• Troubleshoot complex reporting, integration, XML, and API-related issues across multiple client environments.
• Communicate technical concepts and solutions effectively to both technical and non-technical stakeholders using clear business language.
• Provide mentorship, guidance, and knowledge-sharing support to consultants and team members across the practice.
• Manage escalations effectively while balancing multiple priorities and project deliverables within fast-paced environments.
• Maintain project updates and communicate delivery status, risks, dependencies, and issues to project leadership on a regular basis.
• Contribute to continuous improvement initiatives by documenting solutions, technical standards, lessons learned, and best practices within the organisation.
• Act as a trusted advisor and “go-to” technical resource for internal teams, customers, and external partners within areas of expertise.

Senior Reporting – Integration Consultant

• Lead the design, configuration, and delivery of Dayforce solutions across client implementations
• Act as the subject matter expert in your module area, guiding clients through best-practice configuration and solution design
• Own delivery across the full implementation lifecycle, including discovery, configuration, testing, go-live, and hypercare
• Troubleshoot complex issues and act as the technical authority within your specialism
• Run client workshops and requirement-gathering sessions, translating business needs into scalable Dayforce solutions
• Support parallel testing, UAT, and go-live readiness, ensuring accuracy and quality before handover
• Advise clients on cross-module impacts and how Dayforce solutions work together effectively
• Act as a trusted advisor and escalation point for clients, building strong relationships throughout delivery
• Mentor and support more junior consultants as the practice grows
• Contribute to the growth of the practice through presales support, solution scoping, and knowledge sharing
• Help shape internal best practice, delivery standards, and reusable approaches as the team continues to scale
• Keep pace with Dayforce product developments and bring relevant improvements into client work

Principal Dayforce Consultant

Payroll

• Lead and support Dayforce Payroll and/or WFM implementations across discovery, design, configuration, testing, go-live, and hypercare
• Work closely with clients to understand business requirements and translate them into best-practice Dayforce solutions
• Configure Dayforce in your area of specialism, ensuring solutions are fit for purpose and aligned to client needs
• Support workshops, requirements gathering, solution design discussions, and system demonstrations
• Troubleshoot issues during implementation and provide clear, practical recommendations
• Build trusted client relationships and act as a key point of contact throughout delivery
• Work closely with internal consultants and project teams to ensure successful outcomes
• Maintain strong delivery standards, documentation, and communication throughout the project lifecycle
• Contribute to continuous improvement across the practice, including knowledge sharing and delivery excellence

Dayforce Payroll, WFM Consultant

Payroll Consultant, Dayforce

Project Manager

• Lead the full project lifecycle for HR and payroll technology implementations, ensuring successful delivery to agreed scope, time, and budget.
• Act as the senior point of contact for the client, managing communication, governance, and stakeholder alignment.
• Chair steering committees and project boards, driving executive-level decision-making.
• Collaborate with internal, client, and vendor teams to ensure successful integration and adoption.
• Identify and mitigate risks, proactively resolving issues to maintain project momentum.
• Maintain high-quality project documentation, reporting, and governance in line with Silver Cloud standards.

Project Manager – HR & Payroll System Implementation

• Lead and deliver client-side project management and consulting across HR and payroll system selections, implementations, upgrades, and optimisation projects.
• Partner with clients to gather business requirements, identify process improvements, and translate needs into system design and configuration recommendations.
• Manage project delivery from planning through to go-live, maintaining strong governance, including project plans, RAID logs, and progress reporting.
• Act as a trusted advisor and key point of contact for clients and vendors throughout the project lifecycle.
• Provide training, guidance, and user adoption support to help ensure successful outcomes.
• Identify opportunities to add value or extend services in line with client needs and objectives.
• Contribute to Silver Cloud’s continuous improvement culture by refining delivery methodologies, tools, and client engagement approaches.
• Support brand-building activity through webinars, case studies, and participation in industry events.
• Maintain high delivery standards, ensuring projects are completed on time, within scope, and to Silver Cloud’s quality expectations.

HRIS Consultant – HR, Payroll

• HR and payroll system selection, implementation, optimisation, and transformation projects
• Client-side advisory work across people, process, and technology
• Requirements gathering, workshops, discovery sessions, and process mapping
• Project delivery from planning through to go-live, including governance, RAID logs, reporting, and stakeholder management
• User adoption, training, and change support
• Vendor selection and implementation partner coordination
• HR tech and payroll improvement projects across a range of systems and client environments
• Global workforce and international expansion projects, including contractor, EOR, and multi-country process considerations
• Contributing to thought leadership, webinars, case studies, and continuous improvement across our consultancy practice

HRIS Consultant

• Lead and support HR and payroll technology projects, including system selection, implementation, optimisation and transformation engagements.
• Facilitate discovery workshops, requirements gathering sessions and process review activities.
• Work with clients to identify opportunities for process improvement and technology enablement.
• Support solution evaluation, vendor selection and implementation planning activities.
• Manage project governance including plans, RAID logs, status reporting and stakeholder communications.
• Build trusted relationships with clients, software vendors and delivery partners.
• Support testing, training, adoption and transition-to-business-as-usual activities.
• Support data migration and transformation workstreams across HRIS and payroll projects.
• Conduct data quality and readiness assessments.
• Assist clients in cleansing, validating and preparing data for migration.
• Develop and maintain data mapping documentation between legacy and target systems.
• Support migration testing, validation and reconciliation activities.
• Work with implementation partners to ensure data requirements are understood and delivered successfully.
• Help identify and mitigate data-related risks and issues throughout the project lifecycle.
• Contribute to the continuous improvement of Silver Cloud's consulting methodologies, tools and templates.
• Support the development of data migration and implementation accelerators.
• Contribute to client proposals, webinars, thought leadership and case studies.
• Identify opportunities to add value and support clients beyond the immediate project scope.