Siemens Healthineers

Customer Service Engineer 3

Siemens Healthineers

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $65,600 - $98,400 per year

Job Level

Mid-LevelSenior

Tech Stack

Spark

About the role

  • Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.
  • You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites.
  • You will support the ( CT/MI ) modalities with potential to cross train into other modalities as needed in the future.
  • You are flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required.
  • You report to the Regional Service Manager at Siemens Medical Solutions.
  • You will be servicing Imaging Equipment needed in the (Minnesota) areas.

Requirements

  • You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
  • You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
  • You have experience in testing, repairing and maintaining capital medical equipment
  • You have strong customer service and communication skills
  • You are proficient in the use of tools and service test equipment
  • You have experience in testing, repairing and maintaining capital medical equipment
  • You have previous experience with the following desired: ( CT ) Imaging or Biomedical or other electronic/capital equipment based field service
  • Minimum Technical Degree or equivalent (Military) experience
  • Strong electronics and computer required ( 5-10 ) years of field service experience is desired
  • Valid driver's license and good driving record required
  • Ability to work both individually and in an established team setting
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
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