Shipt

Partner Success Coordinator

Shipt

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, District of Columbia, Massachusetts, New York, Washington

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Salary

💰 $62,200 - $124,600 per year

Job Level

Junior

Tech Stack

Spark

About the role

  • As a Partner Success Coordinator you will provide key support to ensure the success of Shipt's partnerships with top retail brands nationwide
  • Collaborating across various teams, you’ll help drive business growth and expand Shipt’s impact in the delivery market
  • While no two days are the same you will coordinate project details by supporting partner success managers and directors (both on-site and remote) with daily tasks, projects, and reporting
  • Help manage project logistics, coordinating with cross-functional teams to ensure smooth onboarding for new retail partners and timely deliverables
  • You will support partner communications by reporting, and relationship-building efforts with retail partners, including preparing materials for business reviews, updating partners on performance metrics, and contributing innovative ideas to enhance partnerships
  • You will understand industry and partner needs by developing a deep understanding of partner operations to advocate for their needs within Shipt
  • Also, you will work with internal teams to analyze data, identify growth opportunities, and implement sustainable solutions benefiting customers, shoppers, and retail partners

Requirements

  • Bachelor’s Degree in Business, Marketing, Advertising, Public Relations, or a related field
  • 1 year of experience in account support or coordination, ideally within technology, retail, or an agency environment
  • strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • excellent interpersonal skills and a customer-focused mindset, building positive relationships with partners and internal teams
  • effective communication and are comfortable interacting in both formal and informal settings with stakeholders
  • adaptability, with a proactive and problem-solving approach that aligns with Shipt’s mission and goals
  • ability to travel as needed and approved by your manager