Shipt

Marketing

• Effectively collaborate across multiple internal teams including operations, business development, creative, product and data science to deliver our membership objectives.
• Define team organization and ways of working by developing standardized processes and frameworks that improve efficiency and support change management.
• Maintain awareness of competitive promotional strategies and loyalty trends, contributing to industry assessments that inform near-, medium-, and long-term customer-driven strategies.
• Support the execution of near-term membership initiatives to acquire, engage, and retain members, including setting measurable goals, tracking progress, creating testing plans, and partnering cross-functionally to bring strategies to life.
• Contribute to the development of future membership experience roadmaps by generating data-backed growth ideas, developing business cases, and prioritizing opportunities across defined criteria.
• Produce executive-ready deliverables and provide clear, consistent communication of objectives, status, tactics, and results to stakeholders at all levels of the organization.

Membership Marketing Manager

Program Manager

• Lead and grow Talent Management capability including Performance Management, Succession Planning and Internal Mobility.
• Identify opportunities, address gaps and implement tactics that align with Shipt's business goals.
• Assess interdependencies and collision points and recommend sequencing of work to accelerate progress.
• Serve as an influential partner to all levels of the organization including C-Suite leadership.
• Deliver complex, large-scale Human Resources and Talent Management programs from initiation through delivery.
• Develop reporting with the right partners to build infrastructure for monitoring and assessing program effectiveness.
• Independently manage project plans, strategies, and execution of Talent Management programs while coordinating with cross-functional teams.
• Review industry trends and external benchmarking to proactively identify and recommend continuous improvements related to program ownership.
• Act as a peer mentor on the People Operations team.

Program Manager, People Operations – Talent Management

• Drive high-impact programs for Shipt to optimize recruiting infrastructure, tools, and processes
• Lead cross-functional initiatives that improve efficiency, enhance candidate and hiring manager experience, and support scalable hiring solutions
• Design, implement, and manage recruiting programs and best practices such as sourcing strategies, employment brand, job descriptions and job postings, referral programs, pre-employment screening, and onboarding
• Partner with recruiters, hiring managers, People Business Partners/Generalists, and executive leadership to identify hiring challenges and deliver scalable solutions
• Analyze current recruiting workflows and identify opportunities to increase efficiency, quality of hire, and candidate satisfaction
• Build dashboards, reports, and key performance indicators (KPIs) to track recruiting program success, hiring funnel metrics, and recommend data-driven improvements
• Collaborate with People Technology & Analytics, Marketing, Legal and Communications to optimize the use of recruiting technologies

Program Manager – Recruiting Operations, Talent Attraction, Sourcing

Data Scientist

• Collaborate closely with diverse teams to advance understanding of the customer
• Make predictions to improve products and experiences
• Design and measure experiments
• Drive insights in customer acquisition, engagement, retention, and loyalty through causal inference and experimentation methods
• Contribute to organizational maturity in data storytelling and statistical approaches

Senior Data Scientist

Project Manager

• As a Lead Project Manager located remotely, you will be responsible for leading critical marketing and enterprise initiatives that drive organizational growth and operational excellence.
• You will ensure projects are delivered on time, within scope, and on budget while continuously improving project management processes, systems, and team effectiveness.
• You will also partner across departments to optimize workflows, mitigate risks, and align project execution to strategic marketing and business goals.
• You will lead complex, cross-functional initiatives end to end, creating structured project plans and managing clear timelines, ownership, and a single source of truth.
• You will drive alignment and momentum by planning and facilitating key meetings, ensuring high-quality deliverables, and leading post-project reviews to identify improvements.
• You will strengthen operational excellence by building scalable workflows and tools, training teams on best practices, and improving PMO processes, reporting, and operating rhythms across marketing.
• You will work closely with cross-functional leaders and external agencies to manage scope, expectations, and quality.
• You will facilitate productive stakeholder discussions, remove blockers, and maintain steady progress across teams.
• You will mentor junior PMs, support a culture of collaboration and growth, help team members prioritize effectively, and guide teams through organizational or strategic changes with clarity and steadiness.

Senior Marketing Project Manager

Backend Engineer

• Collaborate with a talented cross-functional group of Product Managers, Engineers, and Partner Teams to build scalable, high-performance solutions.
• Impact the reliability and efficiency of mission-critical systems.
• Work as part of a collaborative team of 6 engineers to design, develop, test, deploy, and maintain Go-based microservices.
• Leverage API integrations, observability best practices, and infrastructure tools like SQL databases and Kafka.

Full-stack Engineer

• Join the Shipt engineering team as a Staff Software Engineer
• Work on building reliable, high-quality delivery solutions
• Lead efforts across enterprise technical teams to troubleshoot complex issues
• Design and develop software solutions following best practices
• Mentor and share knowledge with other engineers
• Collaborate with team members in a hybrid work environment and innovate together

Staff Engineer – Shopper Supply

Engineer

• Collaborate with a team of skilled developers to design, implement, test, and maintain software solutions.
• Write, test, and deploy high-quality code, adhering to best practices in software engineering.
• Collaborate with senior engineers for code reviews.
• Participate in unit testing, integration testing, and debugging processes.
• Work closely with cross-functional teams to gather requirements and deliver effective software solutions.
• Maintain and update technical documentation related to software designs, APIs, and development processes.
• Analyze and troubleshoot software problems, providing prompt solutions.

Associate Engineer – Core Services

• Drive secure practices across Shipt and be instrumental in security engineering across the engineering organization
• Build software systems to make secure development easier
• Design, implement, and scale security controls and processes that protect Shipt’s users and user data
• Empower Shipt developers and consult with product teams on secure coding best practices
• Influence security culture at all levels of the company and operate at a high level of technical proficiency
• Share knowledge, mentor and develop colleagues and collaborate with a cross-disciplinary team to protect customers and shoppers nationwide

Engineering Manager

• Lead the Application Security engineering team to embed secure practices across Shipt.
• Manage a high-performing team of engineers focused on scaling security controls that protect our users, empower developers, and safeguard our applications.
• Cultivate a culture of growth, accountability, and innovation by mentoring your team, driving strategic initiatives, and shaping security practices across the organization.
• Collaborate with cross-disciplinary teams to contribute to the protection of customers and shoppers nationwide.
• Manage vendor relationships and coordinate external vendors for penetration testing and security assessments.
• Lead planning, execution, and continuous improvement of PCI DSS and SOC 2 compliance programs.
• Operate and evolve a vulnerability management program (e.g., Qualys), drive risk-based prioritization and remediation workflows.
• Create and track KPIs for application security and report to stakeholders and executives.
• Lead post-incident reviews, root cause analysis, and continuous improvement of incident response.
• Plan, research, and develop proactive incident response plans and preventive security measures.
• Collaborate on remediation plans with engineering leads and product teams and ensure timely remediation.
• Own recruitment, onboarding, retention, and resource allocation for the AppSec team.
• Represent the team in cross-functional meetings and communicate risks, achievements, and strategic priorities to stakeholders and executive leadership.

• Design, implement, and scale security controls and processes that protect Shipt’s users and applications.
• Build software systems and developer-facing tools to make secure development easier.
• Lead and drive secure practices across Shipt’s engineering organization.
• Provide technical leadership, mentor other team members, and influence security culture company-wide.
• Collaborate with cross-disciplinary teams to protect customers and shoppers nationwide.
• Lead threat modeling and security design reviews; validate secure coding practices and application security controls.
• Translate business requirements into practical development solutions and integrations with security platforms.

Staff Engineer

Analyst

• Support the Sales Enablement arm of Shipt Media and work closely with Ad Revenue, Monetization, and Operations teams
• Pull, analyze, and define data to create strategic Ad Sales Enablement content that equips the business for growth
• Leverage Salesforce and other tools to deliver reporting and dashboards
• Pull data to support strategic decision-making on pricing, media tactics, and broader revenue opportunities
• Optimize both direct and indirect revenue streams to ensure Shipt Media operates at its fullest potential
• Collaborate cross-functionally to streamline workflows, drive operational efficiencies, and evolve Shipt’s retail media capabilities in a fast-changing marketplace

Senior Retail Media Analyst

• Lead Shipt’s compliance monitoring program to ensure adherence to laws, regulations, and internal policies.
• Design, implement, and continuously improve a compliance monitoring framework aligned with enterprise risk management practices.
• Conduct periodic monitoring and testing activities to evaluate adherence to Shipt policies and external regulatory obligations.
• Lead development of annual monitoring plans based on risk assessment and compliance priorities.
• Draft reports summarizing findings, root causes, and corrective action plans; track remediation progress to closure.
• Support issue management by escalating significant findings and working with business stakeholders on effective solutions.
• Establish documentation standards for monitoring procedures, evidence collection, and issue resolution tracking.
• Collaborate with Internal Audit, Legal, Privacy Compliance, Cybersecurity, and Technology to ensure alignment and avoid duplication of testing efforts.
• Contribute to compliance committee meetings and provide updates on monitoring activities, key trends, and open risks.
• Perform root cause analysis on compliance issues and recommend process enhancements to close compliance gaps.
• Stay informed of regulatory developments and integrate them into the compliance monitoring strategy.

Program Manager, Compliance Monitoring

• Lead architecture and scaling of core user-facing experiences across desktop, mobile web, and native apps
• Own technical vision and architectural strategy for Member Marketplace experience across web and mobile
• Design and evolve component libraries, design systems, and cross-platform UI foundations
• Lead React and React Native application architecture using Next.js and Apollo GraphQL
• Collaborate across backend, data, and mobile domains; influence frontend platform strategy
• Contribute to performance monitoring, observability, GraphQL schema design, and GraphOS federation strategies

Senior Principal Engineer

• Shape the algorithms and systems that power recommendations across our digital experience.
• Design and implement machine learning models for product recommendations, focusing on personalization and first-order experience.
• Build and iterate on systems such as two-tower models for customer and item embeddings, contextual multi-armed bandits (CMABs) for personalized ranking, and retrieval pipelines.
• Collaborate with ML engineers to productionalize models and ensure robust deployment.
• Partner with engineers, product managers, and other data scientists to experiment, scale, and deliver features that influence business outcomes.
• Work on end-to-end ML systems from problem framing and modeling to deployment and measurement in a growing, visible team.

• As a Senior Software Engineer on the Core Integrations team, collaborate with Product Managers, Engineers, and Partner Teams to build scalable, high-performance solutions (messaging, geo services, internal tooling, partner integrations).
• Work as part of a team of 5 engineers to design, develop, test, deploy, and maintain Go-based microservices.
• Leverage API integrations, observability best practices, and infrastructure tools like SQL databases and Kafka (nice to have).
• Develop, test, deploy, and monitor contributions to ensure value for end users and alignment with business objectives.
• Participate in on-call production support rotation and ensure production service reliability.

Senior Engineer

Customer Success Manager

• As a Partner Success Coordinator you will provide key support to ensure the success of Shipt's partnerships with top retail brands nationwide
• Collaborating across various teams, you’ll help drive business growth and expand Shipt’s impact in the delivery market
• While no two days are the same you will coordinate project details by supporting partner success managers and directors (both on-site and remote) with daily tasks, projects, and reporting
• Help manage project logistics, coordinating with cross-functional teams to ensure smooth onboarding for new retail partners and timely deliverables
• You will support partner communications by reporting, and relationship-building efforts with retail partners, including preparing materials for business reviews, updating partners on performance metrics, and contributing innovative ideas to enhance partnerships
• You will understand industry and partner needs by developing a deep understanding of partner operations to advocate for their needs within Shipt
• Also, you will work with internal teams to analyze data, identify growth opportunities, and implement sustainable solutions benefiting customers, shoppers, and retail partners

Partner Success Coordinator

Product Manager

• Shipt is growing and looking for a Product Manager to join our Fulfillment team.\n• We are a multi-sided marketplace of Shoppers, Customers, and Retail partners, with the Fulfillment team being the linchpin.\n• The role focuses on Shopper Pay and Batching systems—the core engines that influence Shopper earnings, satisfaction, and efficiency.\n• You'll collaborate with engineering, data science, ops, and marketplace teams to build fair, scalable, and transparent systems that drive shopper engagement and business results.\n• The Work Arrangement specifies hybrid location near Birmingham, SF, Minneapolis, with potential to work from home with leader approval.\n• About Shipt and the company culture and equal opportunity employer info...\n• Salary ranges and location notes.