Showpo

Financial Planning and Analysis

• Lead and execute the long-term vision for Showpo's finance function, ensuring it supports the company's strategic growth objectives.
• Act as a trusted commercial advisor to the CEO, General Manager and Leadership Team, providing financial insight that informs strategic decision-making.
• Develop and execute a finance roadmap over the next 18–24 months, focused on systems, reporting, governance, automation and capability uplift.
• Lead budgeting, forecasting and long-range financial planning processes across the business.
• Develop best-in-class financial planning and analysis (FP&A) capability, including scenario modelling, profitability analysis and investment evaluation.
• Deliver meaningful commercial insights that support business performance, capital allocation and strategic investment decisions.
• Lead the professionalisation of the finance function through best-practice financial processes, governance and operating frameworks.
• Own the evaluation, selection, implementation and successful adoption of enterprise finance systems, including the planned migration to NetSuite or equivalent ERP platforms.
• Lead finance-related change management initiatives, ensuring successful stakeholder engagement, training and business adoption.
• Maintain strong financial governance, risk management and internal control frameworks across the organisation.**Ensure compliance with all statutory, taxation and regulatory obligations across Australia and international markets.
• Oversee treasury management, including cash flow forecasting, liquidity planning and banking relationships.**Build capability across the department by introducing best-practice finance disciplines and ways of working.
• Foster strong cross-functional relationships to position Finance as a valued commercial partner across the organisation.
• Manage relationships with external auditors, banks, insurers, tax advisors and other strategic partners.

Head of Finance

Administrative Assistant

• Manage a VA (Virtual Assistant) workload and delegate tasks / training new tasks
• Setting up PO’s to be raised - Branded, Own Buy and Floor & Handing over to VA’s to raise
• Negotiation of pricing for all repeat orders for In-House designs. Update Google Sheet new prices.
• Managing and saving down Branded Assets
• Liaising around ATS & relaying back to buyer accordingly
• New Arrival Performance reporting - Setup imagery for weekly trade slides
• Campaign Management - Oversee Full accountability over assigned campaigns and edits
• Create and maintain campaign edits
• Execute Sample Management for campaign shoots, relevant fit projects and relevant development styles.
• Ensuring styles are marked off and handed over correctly to relevant teams - End to end ownership.
• Coordinate and complete back to warehouse procedures for all samples
• Maintain and update Website Edit Population - Ensuring MD’s are cleared out and edit is looking relevant to trend
• Maintaining Reshoot Tracker - Add style requests from CEO/HOP and delete styles with low SOH
• Faulty Fit Management - Calling in faulty samples for Design Team to fit
• Assisting the creative team on ecom shoot days where needed

Buyers Admin Assistant

Executive Assistant

• Assist with manufacturer-side communications regarding weekly shipments (e.g PO split issues)
• Collate shipment forecasts reports for freight forwarders
• Reconcile forwarder invoices - match with shipments
• Collect and ingest data from freight forwarders, couriers, transport partners. i.e collect and sanitise vendor reports for ingestion
• Landed cost reporting for carrier performance metrics (one report per shipping lane) i.e freight cost analysis
• Assist with customs clearance documents for weekly inbound and outbound shipments

Supply Chain Virtual Assistant

Brand Manager

• Support the Head of Marketing in developing and executing the go-to-market strategy aligned with business objectives.
• Lead end-to-end campaign planning, defining objectives, and key brand moments across all channels. Own the marketing calendar, ensuring all channels are aligned and messaging is on-brand and cohesive.
• Work closely with the Head of Marketing on campaign strategy and bring creative ideas to build brand salience and talkability. Lead the campaign briefing process and manage timelines and deliverables across stakeholders to ensure on-time, high-quality campaign rollouts.
• Develop and execute proactive PR strategies to increase editorial coverage, media features, and brand visibility. Manage media outreach calendars and work closely with our PR agency and internal stakeholders on sample coordination, pitch angles and storytelling.
• Identify and lead co-branded partnership opportunities with like-minded brands that drive new audience reach and cultural relevance.
• Manage partnership execution, from concept to post-launch wrap.
• Own the brand budget across activations, events, and PR initiatives, ensuring spend aligns with strategic priorities and delivers return on investment.
• Analyse and report on campaign performance, PR coverage, and event ROI, sharing insights with cross-functional teams and using learnings to improve future initiatives.
• Lead, coach and develop our Senior Brand Coordinator

Customer Success Manager

• Lead global CRM strategy and execution across email, app push and SMS in AU, NZ, US and UK, with a strong focus on retention, new customer onboarding, loyalty and personalised post-purchase journeys
• Own the Klaviyo platform end to end - flows, segmentation, testing, deliverability, reporting and testing catalog management
• Manage and optimise Showpo Society, our loyalty programme, across AU, NZ, US and UK
• Communicate tiering structures, rewards and exclusive experiences clearly across CX to drive retention and advocacy
• Drive personalised customer journeys across Showpo’s website, cart, and checkout stages using Nosto
• Own reporting on CRM and loyalty KPIs: open/click rates, revenue, deliverability, churn, CLTV, repeat purchase and loyalty redemption
• Own and evolve Showpo's tone of voice across every CRM touchpoint, ensuring copy reflects the brand and resonates with the customer in each market

Head of Finance

Buyers Admin Assistant

Supply Chain Virtual Assistant

Brand Manager

CRM & Loyalty Lead