Shionogi Inc. (U.S.)

Operations

• Manager, Contract & Rebate Operations handles all aspects of contract administration, validates rebate claims, and calculates payments for managed care, government, or pharmacy benefit managers (PBMs).
• Ensure accurate contract execution, dispute discrepancies with external payers, and maintain compliance with regulatory standards.
• Review, analyze, and enter complex contract terms in the system for managed care and commercial payers.
• Ensure rebate terms are reflected accurately in the system to ensure proper payments.
• Review, validate, and process submitted rebate claims data for accuracy, ensuring compliance with contract terms.
• Calculate rebates on eligible claims, review for accuracy through thorough analysis and resolution of discrepancies.
• Prepare payment packages and process payments.
• Act as the primary contact with external customers (payers) to address questions and resolve discrepancies in claims data.

Manager, Contract & Rebate Operations

Director

• Lead global, cross-functional program teams across the full development lifecycle (early, late, registration, lifecycle management) for rare disease assets.
• Define and drive integrated program strategies aligned with clinical, regulatory, CMC, and commercial objectives.
• Contribute to rare disease portfolio strategy, including prioritization, sequencing, and portfolio trade-off decisions across programs.
• Translate complex scientific, clinical, and regulatory data into clear strategic options and decision frameworks for senior leadership.
• Serve as a core leader in governance forums, delivering high-quality, decision-ready materials aligned with enterprise priorities.
• Drive structured, transparent decision-making across global stakeholders within a matrixed governance model, including close partnership with headquarters.
• Oversee integrated development plans, critical milestones, and cross-functional execution to ensure delivery against strategic objectives.
• Ensure accountability, execution discipline, and proactive resolution of risks impacting timelines, quality, or program viability.
• Lead lifecycle management strategy, including label expansion, geographic expansion, and integration of real-world evidence.
• Identify, assess, and mitigate program and portfolio risks; lead scenario planning and complex trade-off decisions under uncertainty, including challenges specific to rare disease development.
• Accountable for program-level resource planning, financial assumptions, and alignment with portfolio investment priorities.
• Influence and align global cross-functional stakeholders across regions (U.S., EU, APAC) and external partners (e.g., regulators, KOLs, advocacy groups) to advance program objectives.
• Mentor and develop talent, and drive continuous improvement in program leadership capabilities, tools, and operating model effectiveness.

Executive Director, Global Project Leader

Account Manager

• Establish clinical understanding, access and sales demand within LTC sector.
• Effectively call on LTC facilities and affiliated business entities daily.
• Analyze territory information and insights to develop and execute effective target mapping, account plans.
• Establish professional relationships and maintain effective communication network with customers.
• Develop and implement sales strategies to achieve sales targets.

Long-Term Care Sales Account Manager

Account Executive

• Promote and sell primary care product(s) to healthcare providers
• Drive sales performance in alignment with business goals
• Drive demand, clinical education, and sales
• Develop, coordinate, and implement a strategic business plan for Primary Care Physicians
• Collaborate closely with Marketing, Market Access, and other internal partners
• Educate and engage healthcare professionals in dialogue about clinical evidence and product efficacy/safety profiles
• Function independently with sales proficiency to drive sales performance
• Build and develop professional relationships with healthcare professionals
• Develop and maintain in-depth knowledge of market, demographic, and managed care information
• Drive appropriate utilization of approved primary care product(s)
• Work with District Sales Manager and Regional Sales Director to develop local strategies
• Provide special education to healthcare providers

Associate Sales Representative – Primary Care

• Promote and sell primary care product(s) to healthcare providers
• Drive sales performance in alignment with business goals
• Build and develop professional relationships with healthcare professionals
• Collaborate with cross-functional partners to generate sales results
• Educate healthcare professionals about clinical evidence and product efficacy

Sales

• Manage all aspects of new hire training, including but not limited to creating training curriculum, developing content, facilitating virtual and live classroom training, and coordinating logistics for each class
• Partner with the Training team, key stakeholders, and collaborative business partners to ensure training programs/content supports entire Training department and organizational goals
• Develop and execute sales training strategies that align with institutional sales goals and business objectives
• Design and develop training content including workshops, slide presentations, participant guides, and role play scenarios for POA and NSM meetings
• Coach and support new hires in developing role-specific skills through hands-on training and field rides
• Lead the facilitation of live, virtual, and blended training sessions for sales teams across the organization
• Manage the medical, legal, and regulatory review process for training materials and ensure all materials are approved prior to dissemination
• Manage and maintain ACTO, the commercial learning platform
• Model the way for all new hires, demonstrating Shionogi’s mission and values

Senior Manager – Institutional Sales Training

• Establish clinical understanding and demand within ID physician, pharmacist and microbiology community for target accounts.
• Promote product in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of products.
• Understand and leverage the access landscape to establish/expand institutional product access through effective engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers.
• Effectively and consistently call on and educate physicians and other stakeholders within targeted institutions on the use of Shionogi’s anti-infective product(s) through one-on-one meetings and presentations, professional education programs and other appropriate means.
• Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including ID opinion leaders, key hospital medical staff, pharmacies and more.
• Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies.
• Responsible for ensuring high-level call and field productivity; expected to meet and exceed expectations for call plans, with five full-time days in the field each week.
• Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on all needs and opportunities, KOL touch points, and formulary changes.
• Analyze territory information and insights to develop and execute effective account plans, optimize routing, and maximize field resources to achieve results.
• Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management.

Key Account Manager, Hospitals – Anti-infectives

• Establish clinical understanding and demand within ID physician, pharmacist and microbiology community for target accounts
• Promote product in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of products
• Understand and leverage the access landscape to establish/expand institutional product access through effective engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers
• Effectively and consistently call on and educate physicians and other stakeholders within targeted institutions on the use of Shionogi’s anti-infective product(s) through one-on-one meetings and presentations, professional education programs and other appropriate means
• Deep knowledge of hospital practices including formulary management and pharmaceutical product review
• Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including ID opinion leaders, key hospital medical staff, pharmacies and more
• Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies
• Responsible for ensuring high level of call and field productivity; expected to meet and exceed expectations for call plans, with five full-time days in the field each week
• Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on all needs and opportunities, KOL touch points, and formulary changes
• Identify and communicate field issues, opportunities and competitive activities through appropriate organizational venues
• Achieve formulary adoption goals within territory while adhering to all ethical market access practices and required regulations
• Execute brand strategies to ensure a consistent company marketing message
• Analyze territory information and insights to develop and execute effective account plans, optimize routing, and maximize field resources to achieve results
• Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management
• Develop positive and interactive relationships with peers, customer and company managers
• Perform Company business in accordance with all regulations (i.e., PDMA/Sample), Company policy and procedures
• Demonstrates high ethical and professional standards at all times
• Actively pursue continuous learning and professional development on efficient sales, communication, managed care and product knowledge training
• Appropriately manage and maintain all company equipment and promotional materials (company literature, computer, etc.) according to necessary company guidelines
• Attend all company-sponsored meetings as directed by company management (POAs, National Meetings, National/Regional Conventions, etc.)

Key Account Manager, Anti-infectives

• For assets in research or development: identify areas of high unmet need working with GEE and GMA as well as other cross-functional colleagues as needed.
• Define evidence generation requirements to quantify unmet need, how asset’s projected efficacy is to positively affect patient and health system outcomes.
• Conduct payer research to inform pricing and evidence requirements to address areas of high unmet need.
• Provide guidance to cross-functional colleagues, including new product planning, to maximize the value of a given asset (indication prioritization).
• Engage external experts (former or current payers and HTA assessors, clinical thought leaders) to better understand stakeholder perspective around unmet need and how to effectively optimize the asset’s value proposition.
• Draft asset’s value proposition; inform the asset’s target product profile; work with cross-functional colleagues as needed to inform the asset’s development programs across stage gates (including Ph 1, Ph 2 and Ph 3).
• Seek input from regulators through EMA | HTA joint scientific advice to inform an asset’s development program.
• Engage with regional and affiliate market access colleagues, and other cross-functional colleagues as needed to develop global market access-related deliverables such as the global value dossier and relevant economic models.
• Establish global pricing and policy strategy.
• Inform asset launch sequence and early market access programs.
• Act as subject matter expertise on market access trends in major markets that impact on pricing potential and reimbursement for a given asset in development.
• Ensure value optimization is maintained post asset launch by working across regions to identify additional evidence generation required to bolster the asset’s global value proposition.
• Conduct and or support special projects as needed to stay current on global market access trends and implications to Shionogi portfolio.

Director/Senior Director, Global Healthcare Value & Access

Attorney

• Primary responsibility for managing Shionogi Inc.’s contract management system (Agiloft Contract Management Software) and training stakeholders on the system requirements and process for submission, review and execution of agreements.
• Provide initial review and (where appropriate) provide feedback to business clients in multiple departments on Master Services Agreements, Task Orders/Statements of Work, Change Orders/Amendments, Consulting Agreements, CDAs, and other agreements on a timely basis.
• Work closely with legal, finance, IT, and business teams, and vendors to expedite the review and execution of agreements; monitor contract workflow in Agiloft and shepherd contract drafts between reviewers.
• Exercise independent judgment regarding appropriate type of agreement and information required for preparation.
• Responsible for system maintenance, monitoring regular updates, investigating and recommending modifications to users, developing requirements for and testing of custom features, and working directly with system vendors on implementation.
• Maintain user access and permissions.
• Review and suggest changes to legal agreement templates and ensure most recent versions of templates are available in contracts management system; respond to questions from the business regarding templates and submission of contracts for review.
• Provide administrative support to legal team members including meeting/training set-up, travel arrangements, submission of expense reports, communication with outside counsel for monthly legal expense accruals, processing of purchase orders and invoices, managing department subscriptions, onboarding of new team members, etc.
• Establish and foster effective working relationships with business clients, maintaining an up-to-date understanding of the business to provide effective advice and direction.
• Assist with legal and compliance training initiatives and materials.
• Assist with corporate administration and ongoing compliance for legal entities.
• Coordinate approval of Board minutes and ensure Board meeting folders are up to date.
• Other duties as assigned.

Senior Legal Operations Specialist – Contractor

• Establish clinical understanding, access and sales demand within LTC sector (i.e, LTC Facilities and LTC Pharmacies) for target accounts.
• Effectively and consistently call on LTC facilities and affiliated business entities daily through one-on-one meetings and presentations, professional education programs and other appropriate means, targeting HCPs (MDs/NPs), Medical Directors, Administrators, DONs, consultant pharmacists, and pharmacy directors to educate on clinical profile, access process, and appropriate utilization.
• Responsible for executing and tracking a high level of call and field productivity; expected to meet and exceed expectations for target number of account and customer calls per day.
• Analyze territory information and insights to develop and execute effective target mapping, account plans, optimize routing, and maximize field resources to achieve results.
• Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including HCPs (MDs/NPs), Medical Directors, Administrators, DONs, consultant pharmacists, and pharmacy directors.
• Develop and implement sales strategies to achieve sales targets and expand access and utilization.
• Execute brand sales strategies to ensure a consistent company marketing message.
• Manage and grow existing accounts within the long-term care sector.
• Partner with reimbursement and market access team to proactively address patient access issues.
• Perform Company business in accordance with all regulations (i.e., PDMA/Sample), Company policy and procedures.
• Demonstrates high ethical and professional standards at all times.
• Maintain comprehensive call documentation, access barriers, and response metrics in Veeva CRM.
• Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management.
• Maintain accurate records of sales activities, customer interactions, and market feedback.
• Identify and communicate field issues, opportunities and competitive activities through appropriate organizational venues.
• Escalate emerging trends in utilization gaps, drop-offs, or prescriber feedback.
• Collaborate with Regional Account Management, Market Access, Medical Affairs, and Marketing on all needs and opportunities, customer touch points, and changes.
• Represent the company at LTC-focused medical/pharmacy association events.
• Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies.
• Appropriately manage and maintain all company equipment and promotional materials (company literature, computer, etc.) according to necessary company guidelines.
• Actively pursue continuous learning and professional development on efficient sales, communication, managed care and product knowledge training.
• Attend all company-sponsored meetings as directed by company management (POAs, National Meetings, National/Regional Conventions, etc.). In-person attendance may be required according to most current company policy.
• Maintain a deep understanding of the company's products, industry trends, and competitor activities.
• Provide exceptional customer service and support to ensure customer satisfaction and loyalty.

LTC Sales Account Manager

Manager

• Responsible for the overall oversight of clinical studies
• Developing comprehensive QCO Plans in collaboration with Clinical Trial Managers
• Supporting study risk assessments and defining RBQM study needs and strategies
• Maintaining and improving standard operating procedures related to clinical monitoring
• Presenting QCO roles and procedures to study teams and CROs
• Overseeing monitoring deliverables such as Monitor Visit Reports and CTMS data
• Conducting site visits and presenting findings

Senior Manager, Clinical Monitoring Oversight

• Establish clinical understanding and demand within ID physician, pharmacist and microbiology community for target accounts.
• Promote product in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of products.
• Understand and leverage the access landscape to establish/expand institutional product access through effective engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers.
• Effectively and consistently call on and educate physicians and other stakeholders within targeted institutions on the use of Shionogi’s anti-infective product(s) through one-on-one meetings and presentations, professional education programs and other appropriate means.
• Deep knowledge of hospital practices including formulary management and pharmaceutical product review.
• Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including ID opinion leaders, key hospital medical staff, pharmacies and more.
• Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies.
• Responsible for ensuring high level of call and field productivity; expected to meet and exceed expectations for call plans, with five full-time days in the field each week.
• Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on all needs and opportunities, KOL touch points, and formulary changes.
• Identify and communicate field issues, opportunities and competitive activities through appropriate organizational venues.
• Achieve formulary adoption goals within territory while adhering to all ethical market access practices and required regulations.
• Execute brand strategies to ensure a consistent company marketing message.
• Analyze territory information and insights to develop and execute effective account plans, optimize routing, and maximize field resources to achieve results.
• Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management.
• Develop positive and interactive relationships with peers, customer and company managers.

• Promote and sell primary care products to healthcare providers
• Drive sales performance within assigned territory
• Develop strategic business plans for Primary Care Physicians
• Build professional relationships with healthcare professionals
• Collaborate closely with internal partners

Sales Representative – Primary Care

• Hire, coach, develop and retain a high-performing team of primary care sales representatives utilizing available tools
• Deliver sales performance and relevant Brand Key Performance Indicators (KPIs) in order to meet or exceed district sales plan within expense budgets
• Oversee the daily in-field activity and day-to-day management of assigned team members to achieve results within specific district/geographical assignment
• Lead a field team of sales representatives ensuring that they are appropriately trained on product knowledge, market conditions, brand strategy and tactics, corporate policies, and targeted business planning
• Ensures team execution of territory account plans to achieve monthly, quarterly and annual product sales and launch objectives
• Optimize resource utilization by setting and monitoring sales performance targets, budgets, and managing Sales Force Management Systems and KPIs in order to continuously meet/exceed district sales performance
• Ensure district priorities, activities and engagement plans are aligned with brand strategy and national strategic priorities in order to optimize strategic momentum and drive brand success
• Directly contribute to the revenue and profit goals within the assigned district by ensuring sales goals are met and expenses are managed in a fiscally responsible manner
• Hold direct reports accountable to behaviors and expectations through consistent field visits, one-on-ones and performance check-ins
• Effectively plan and conduct plan of action and other meetings with members of Sales Leadership
• Regularly analyze and monitor team performance in order to optimize territory performance with direct accountability for achievement of targets
• Sets and maintains high standards with the team for compliance, product knowledge, brand messaging, digital resource utilization, competitor assessment, and selling skills
• Ensures that sales representatives effectively address performance gaps; work in close partnership with Regional Directors and HR to guide all disciplinary action
• Work closely with cross functional partners to plan and execute territory strategies to win account opportunities and achieve overall sales targets on a monthly and quarterly basis.
• Partners may consist of Medical, Market Access and Field Reimbursement, Account Management, Inside Sales as well as Marketing and Operations
• Plan, forecast, and oversee an operating budget while actively monitoring expenses
• Maintain required technical expertise to respond accurately to all questions regarding products, policies and business-related issues from customers and representatives
• Conduct field rides as directed by leadership and provide timely feedback, direction, and coaching to Sales Representatives
• Works cross functionally in development of POAs and National Sales Meetings, which includes meeting objectives, training workshops, participants, timing, agenda and post-meeting metrics (both quantitative and qualitative)
• Serves as a role model regarding the compliance of all laws and company policies and ensures that the activities of the regional team ethically and compliantly contribute to the achievement of the company's sales and profit objectives
• Participate in additional cross-functional launch readiness preparation as required

Manager, Contract & Rebate Operations

Executive Director, Global Project Leader

Long-Term Care Sales Account Manager

Associate Sales Representative – Primary Care

Associate Sales Representative – Primary Care

Senior Manager – Institutional Sales Training

Key Account Manager, Hospitals – Anti-infectives

Key Account Manager, Anti-infectives

Director/Senior Director, Global Healthcare Value & Access

Senior Legal Operations Specialist – Contractor

LTC Sales Account Manager

Senior Manager, Clinical Monitoring Oversight

Key Account Manager, Anti-infectives

Sales Representative – Primary Care

District Manager – Primary Care