Servos

ServiceNow

• Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.
• Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
• Be responsible for technical deliverables related to ServiceNow configurations and/or integration development
• Develop a keen understanding of the solutions we implement and our customer’s business
• Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
• Support business development and pre-sales activities as the technical lead / architect
• Provide expert level support and technical mentoring to implementation team
• Respond to Request for Information/Proposal documents
• Be an expert in ServiceNow best practices and the products we implement

ServiceNow Solutions Architect – Customer Workflows