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Servos

Principal Technical Consultant, ServiceNow

Servos

Lead technical direction on enterprise ServiceNow projects while collaborating with clients and teams. Engage in design and implementation processes to deliver effective solutions.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies
AngularSCSSServiceNowSOAP

About the role

Key responsibilities & impact
  • Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions
  • Participate in and/or lead design, requirement or technical workshops (design thinking a big plus)
  • Oversee and participate in development, testing and deployment activities with some of ServiceNow’s top enterprise clients
  • Be responsible for all technical deliverables related to ServiceNow architecture and implementation
  • Develop a keen understanding of the solutions we implement and our customer’s business
  • Support business development and pre-sales activities as the technical lead / architect
  • Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product
  • Be an expert in ServiceNow best practices and the products we implement
  • Stay up to date with the latest ServiceNow versions and features

Requirements

What you’ll need
  • A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows)
  • Packing at least 6 years of ServiceNow architecture, development, and integration experience
  • Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, SCSS, Boostrap, AngularJS)
  • Client-centric with strong communication and presentation skills
  • Passionate about doing the right thing, no matter how many times it takes
  • An adventurer who wouldn’t mind traveling up to 20% of the time

Benefits

Comp & perks
  • A family first culture with unlimited PTO after the first year
  • Health benefits with free coverage for you and competitive rates for your family
  • 401k and a variety of other benefits
  • An investment in your continued growth and development with training opportunities and certifications
  • The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world

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Hard Skills & Tools
ServiceNow DevelopmentREST Web ServicesSOAP Web ServicesAppEngine StudioHTMLSCSSBootstrapAngularJS
Soft Skills
Strong Communication SkillsClient-Centric ApproachPresentation Skills