Senior ServiceNow Engagement Manager

Servos

Senior Engagement Manager managing complex ServiceNow delivery engagements from strategy to execution. Lead cross-functional teams within a human-first culture in a fully remote setting.

Posted 7/29/2026full-timeRemote • Arizona, California • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full software development life cycle, with a strong focus on project management and operational oversight on the ServiceNow platform. Proven ability to lead technical teams and effectively communicate with senior-level stakeholders while adapting to changing priorities.

Highest-signal resume keywords

ServiceNow Platform ExperienceAgile Delivery KnowledgeProject Management SkillsTechnical Team LeadershipEnterprise Platform Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development Life CycleProject EstimationSolution Design ReviewsRisk MitigationOperational Management

Soft Skills

Effective CommunicationStakeholder Management

Tech Stack

Tools & technologies

SDLCServiceNow

About the role

Key responsibilities & impact

Drive product specifications and project plans while managing the full software development life cycle
Provide oversight, operational management, and project management for software development and operations on the ServiceNow platform
Plan, organize, secure, and manage resources to ensure successful delivery of program goals
Proactively identify and mitigate risks while adapting to changing priorities

Requirements

What you’ll need

6+ years of experience leading technical teams
Comfortable communicating effectively with senior-level stakeholders
Experienced across the full software development or implementation life cycle
Experience delivering enterprise platform implementations, ServiceNow is a plus
Knowledgeable in Agile delivery, including project estimation and solution design reviews

Benefits

Comp & perks

A family first culture with unlimited PTO after the first year
Health benefits with free coverage for you and competitive rates for your family
401k plus a match and a variety of other benefits
An investment in your continued growth and development with training opportunities and certifications
The opportunity to make a difference with ServiceNow experts who truly believe in teamwork and changing the world