Servimex Logística

Customer Support

• Cotações SPOT para frete internacional e doméstico (marítimo, aéreo e rodoviário).
• Conferir propostas e contratos.
• Controle de contratos de Log no sistema (incluir arquivos no sistema e follow-up de contratos vencidos/ a vencer).
• Atualizar rotas de transporte no sistema.
• Criar catálogos e enviar tickets para emissão de pedidos.
• Suporte administrativo.
• Noções de processos de compras e logística (rodoviário, marítimo, aéreo, multimodal).

Assistente de Logística – Suporte ao Cliente

Analyst

• Critically analyze the export process from receipt of documents/sales order to arrival at final destination, in accordance with applicable legislation.
• Respond to clients by providing information and assistance.
• Issue LPCO and DUE.
• Prepare shipping documents such as certificates of origin, packing lists, commercial invoices and petitions, according to the client's shipping instructions.
• Request payment from the client, ensuring all expenses related to the export process are covered in the request.
• Enter shipment dates and information into DDBroker to keep the exporter (client) informed of the export process status.
• Contact customs inspection and relevant government agencies to clarify documentation data, forwarding documents for correction when necessary to obtain release for shipment.
• Coordinate the customs clearance process and its stages until the cargo and documents arrive at the final destination and/or cross-border (road) transit.
• Receive documents related to clearance, such as Nota Fiscal (Brazilian tax invoice), shipping instructions and container details.
• Manage documentary negotiations with the bank and/or remittances abroad.
• Request billing for the process by entering data into the system and releasing the case.

Assistente de Logística – Suporte ao Cliente

Junior Export Analyst