Import and Export Coordinator – Customer Support

Servimex Logística

Coordenator of Import and Export providing customer support in compliance with legislation for import and export. Leadership role coordinating customer service and team responsibilities.

Posted 6/18/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assist importer and exporter clients by providing information on current legislation governing the import and export of goods.
Prepare, issue, and analyze reports on shipment volume and cargo clearance times.
Coordinate outsourced services provided by customs brokers and carriers.
Prepare customs clearance reports containing information on the number of processes handled.
Manage the team by delegating tasks and monitoring execution.
Analyze processes and working methods to identify bottlenecks.
Keep up to date with changes in the client's environment and external conditions.
Ensure that departmental processes comply with the applicable requirements of ISO 9001:2015.

Requirements

What you’ll need

Minimum education: Bachelor's degree.
Preferred education: pursuing postgraduate studies.
5 years of experience in Foreign Trade.
Excel – intermediate level
Preferred: English – advanced level

Benefits

Comp & perks

Medical insurance
Dental insurance
Pharmacy discounts
Remote work available for various positions
Childcare assistance
Life insurance
Access to the TotalPass platform
Employee Assistance Program
Development platform with resources and training
Partnerships with educational institutions, language schools, and SESC
Transportation voucher
Meal voucher with a daily value of R$42.00
Food allowance with a monthly value of R$421.58

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

report analysiscustoms clearanceshipment volume analysiscargo clearance analysisprocess analysisbottleneck identificationExcelforeign trade

Soft Skills

team managementtask delegationmonitoring executionadaptability

Certifications

ISO 9001:2015