Sequoia Connect

Business Analyst – CRM, Dynamics 365

Sequoia Connect

full-time

Posted on:

Origin:  • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloudERP

About the role

  • Coordinate activities across design, coding, testing, and deployment of applications built on Microsoft Dynamics 365
  • Collaborate with key business stakeholders to gather, document, and prioritize requirements
  • Prioritize enhancement requests to improve and expand CRM capabilities
  • Work with developers and project managers to ensure timely design, build, and delivery of applications and infrastructure components
  • Ensure requirements are clear and well documented
  • Oversee project rigor including planning, status reporting, and delivery of development cycles and small projects
  • Implement best practices for user experience, platform configurations, license management, and business processes
  • Collaborate with cross-functional teams, including Microsoft developers and internal stakeholders, to align CRM functionality with business needs

Requirements

  • 6+ years of experience as a Business Analyst, ideally with CRM implementations
  • Proven expertise in Microsoft Dynamics 365
  • Strong project management and coordination skills
  • Experience with Microsoft ecosystem tools (Office 365, Power BI, Azure)
  • Excellent communication and stakeholder management skills
  • Desired: balancing BAU enhancements with new project initiatives
  • Knowledge of license management and CRM platform governance
  • Familiarity with Agile methodologies
  • Languages: Advanced Oral English; Native Spanish